Hard Rock Casino Punta Cana

Hard Rock Casino Punta Cana: Hours, Address, Hard Rock Casino Punta Cana Reviews: 4.5/5

Hard Rock Casino Punta Cana

Hard Rock Casino Punta Cana
4.5
12:00 PM - 12:00 AM
Monday
12:00 PM - 4:00 AM
Tuesday
12:00 PM - 4:00 AM
Wednesday
12:00 PM - 4:00 AM
Thursday
12:00 PM - 4:00 AM
Friday
12:00 PM - 6:00 AM
Saturday
12:00 PM - 12:00 AM
Sunday
12:00 PM - 4:00 AM
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About
Turn it up with the hottest casino in the Caribbean. Home to the best action in the Dominican Republic, our 45,000-square-foot Casino features legendary play at 28 unique tables and more than 500 of your favorite slots. Go big with the international flavor of our Poker Room with our Texas Hold’em. Enjoy the pulsating energy of Blackjack, Craps, Roulette or Baccarat, or find high-limit thrills and top-shelf service at our Salon Prive VIP area with a variety of tables games and options for slots as well. As we adjust to the new normal of life after the COVID-19/Coronavirus pandemic outbreak, the Hard Rock Casino Punta Cana has enacted our comprehensive Safe + Sound protocols for the protection of our Guests and Associates. These protocols can be found by clicking https://www.hardrockhotelpuntacana.com/hygiene-protocols.htm
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
3,083 reviews
Excellent
2,258
Very good
528
Average
178
Poor
59
Terrible
61

stevesimpson64
Atlanta, GA5 contributions
Jan 2022
Casino staff is very friendly and attentive. The casino has done a good job of installing plexiglass and spacing out gaming stations for Covid. Personally, I like the live gaming tables; attendance varies depending on the night visited, but more fun than slots.
Written January 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi stevesimpson64 Thank you for such high praise of our casino! We are glad that you enjoy playing at our property so much and that you find our team to be attentive and friendly. We look forward to your next visit. Thanks again for the review!
Written January 24, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Sapphire D
2 contributions
Jun 2022 • Friends
The people were super friendly. Miquel Sano made me my family and friends travel on the property wonderful. Nixon mAde play at the pool memorable Balona with her wonderful hands made my spa day.
The live shows on the property was great. The excursions were great from Dunebuggies, Horseback riding, swimming with the dolphins was Phenomenable. This trip is unforgettable. Thanks Hard Rock Hotel & Casino in Punta Cana
The Republic Dominican. The RD as the native say was the best.
Written June 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Darwebb68 We are so happy to hear you had a lot of fun in our property and that our team provided you with amazing service! We hope you will come back and visit us again soon and have another wonderful experience.
Written June 29, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Victor P
Sacramento, CA1 contribution
Nov 2021 • Business
José Manuel, Wanda Floria, and Carmela Álvarez entertained us with great drinks and conversation. Truly lived up to the Hard Rock experience. It made our 1-week business trip a success cementing relationships among 21 countries for the humanitarian aid and disaster response of the Western Hemisphere.
Written November 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi vixz6990 Thank you so much for the comment and for sending us a message about Jose Manuel, Wanda, Floria and Carmela. We really appreciate your note and look forward to the next time you come and visit us!
Written November 16, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

QueenChantal14
Lasne, Belgium171 contributions
Jan 2021
I only put a small round to attract the attention of managers. We are here to play and to have good time. We are not here to dance or to listen to the music so a DJ is really not necessary expect for special occasion.
From 9pm to 11pm the music is so loud that I couldn’t hear the sound of my slot !!!
Finally, I didn’t play because it was unbearable !
After saying that, the casino is very nice, all the staff is hyper friendly, waitress take care if you...
See you !
Written January 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi QueenChantal14 Thank you very much for your feedback on your recent trip to our casino. We apologize we did not provide you with an enjoyable experience when you were playing slots. A member of our Casino Leadership team will reach out to you directly to find out more information about this matter and any other observations you may have from your recent trip. We hope you give us another chance to provide you a memorable experience at our casino .
Written January 6, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Marie G
1 contribution
Nov 2021
Awesome all-inclusive resort. My husband and I traveled alone but I can see why this is a great destination for families. There are plenty of activities onsite to cater to adults and families on a daily basis.
We enjoyed the various restaurants onsite, especially Zen, Bistro Med, and Montserrat Manor. Staff were really friendly and welcoming.
My husband and I also had 2 Butlers assigned to our stay, Gianniny and Victor. Words can't express how helpful and amazing they were to us. They assisted us in rides to various parts of the resort and booked our spa and dining reservations. They also shared details about any shows or events taking place. They both made our stay feel like a true vacation. Gianniny and Victor work as a great team and their energy alone made us enjoy our stay even more.
Written November 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi R5646XFmarieg, Thank you so much for the wonderful comments about our property and your recognition to Gianniny and Victor from our casino butlers team. We are thrilled to hear you had such a relaxing and fun experience. We hope you come back to visit us again soon!
Written November 12, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Winston B
1 contribution
Apr 2022 • Solo
The bar area of the casino at the Hard Rock Hotel in Punta Cana is a must stop if you're visiting the Dominican Republic. Excellent and great service was provided to me by Lenny. I got to chat with Lenny and she was very helpful as a first time visitor to the casino from the United States. She answered all of my questions concerning the casino and the resort area as a whole. She was very attentive to my needs as a customer and was so welcoming and friendly. Do yourself a favor, drop in and enjoy excellent and great service provided by Lenny at the bar area of the casino at the Hard Rock Hotel in Punta Cana.
Written April 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear berniemarc2 Thank you for such high praise of our casino team! We are glad that you enjoy at our property so much and that you find Lenny welcoming and friendly. We look forward to your next visit. Thanks again for the review!
Written May 3, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Brittany W
Hazard, KY4 contributions
Nov 2021 • Couples
David was an awesome waiter. Not to be dramatic but the grilled snapper was the best fish I’ve ever had in my entire 36 years of life.

The lady singing had the voice of an angel and I have no idea how she hasn’t been discovered yet.

Highly recommend this establishment!! Our dinner lasted longer than 2 hours because we did t want to leave!
Written November 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi bwolfe31, Thank you so much for your great comment about your experience at our casino restaurant. We are grateful that you enjoyed your grilled snapper. Thanks for your comments about Ariel and her voice. We hope you'll come back and visit us again soon!
Written November 8, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Lilliam D
San Juan, Puerto Rico13 contributions
Jan 2022 • Couples
I went today and have a dinner at Monserrat Restaurant at the Casino and our experience was good but Reyna made it better than that. It was excellent!! Her attention, kindness and details on customer service really make us wanted to come again. Congrats for that!!
Written January 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi lilliamd2016, Thank you for your great comments about receiving an excellent service in our casino restaurant. We are overjoyed to hear that Reyna provided you with outstanding service and she was very helpful with all your needs. We hope you will come back and visit us again soon and have another wonderful experience.
Written January 31, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Payton
4 contributions
Mar 2021 • Family
What a great way to celebrate my birthday! This was only my second time coming here, but with all the amazing staff, it felt like I have been coming forever. Shout out to Alex, Ney, Virbrum and other entertainment staff for always being fun, kind, and putting on good activities throughout the day. However, I did miss YEFRI CAPUCHINO a lot! He was there the first time we came and he made us feel included all the time and we were never bored. Wish he would come back!
Written March 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi 255paytond We're so happy to hear you had an amazing birthday. Thank you for the great feedback about Alex, Ney, Virbrum and Yefri Capuchino. We'll be certain to share it with them and recognize their efforts accordingly.
Written March 22, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

GAV
Forest Hill, MD1,016 contributions
Oct 2021
This casino is great. It's actually really pretty big for a hotel casino. Great mix of machines. A good mix of super new and some of the more popular older machines. they have table games as well and drinks are on the house! Plus the biggest thing I want to point out is I've never seem such attentiveness to cleaning the machines. I mean casino is clean. Very impressed. Had fun and strongly suggest a visit.
Written November 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi theVmeister Thank you so much for your wonderful comments about your stay at our property. We thank your for recognizing all the effort we put forth into our Safe + Sound program; we always want our guests to feel safe and comfortable with us. We look forward to your next visit when you can enjoy all of our restaurants and casino during your next visit.
Written November 8, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Hard Rock Casino Punta Cana

Hard Rock Casino Punta Cana is open:
  • Sun - Thu 12:00 PM - 4:00 AM
  • Fri - Fri 12:00 PM - 6:00 AM
  • Sat - Sat 12:00 PM - 12:00 AM
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We recommend booking Hard Rock Casino Punta Cana tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 4 Hard Rock Casino Punta Cana tours on Tripadvisor


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