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Dolphin Explorer

Features Animals
Punta Cana, Dominican Republic
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About Dolphin Explorer
Come to our beautiful park and discover the awesome feeling of swimming with dolphins and interact with others amazing animals in an unique tropical environment
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4,537Reviews109Q&A
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We booked directly. We got picked up from the hotel on time and we only stopped at another 2 hotels on the way. When we got there we checked in and they gave us a talk and then we got our life jackets. When we were all ready we walked out to the sea on decking. The first thing
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Response from dolphinexplorerteam, Social Media Manager at Dolphin Explorer
Responded Apr 2, 2020
Hi Shifnalch!!! We do appreciate the time you've taken to let us know how much you enjoyed your interaction with the species at the Park. A 4-star rating says it all. Your nice comments will enable us to continue delivering the caliber of services our valued customers deserve. Kindest regards, The Dolphin Explorer Team
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I was in a group of 3 people for the Dolphin Excellence Experience. Due to the small group size we had plenty of quality time with the 2 dolphins. I am not a strong swimmer but with the life vest I was able to fully participate in the experience which for me was a once in a
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Response from dolphinexplorerteam, Social Media Manager at Dolphin Explorer
Responded Mar 30, 2020
Hi Melissa!!! It's good to learn from your post that you enjoyed your experience at Dolphin Explorer. We have taken due note of your concerns and we will be re-routing them on the corresponding department for consideration, follow up and action. We also hope that you'd had enjoyed your holiday in our country. Kindest regards, The Dolphin Explorer Team
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The dolphin experience was fantastic! The staff were knowledgeable and made the whole time truly enjoyable. The dolphins were awesome, the tricks the know and the interactions with them were unbelievable. Along with the dolphins we spent time with a sea lion, shark and did a
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Response from dolphinexplorerteam, Social Media Manager at Dolphin Explorer
Responded Mar 30, 2020
Hi, Marcus!!! First of all, thank you for the time you've taken from your busy schedule to post this review, as well as rating our facilities and services with 5 stars, meaning that Dolphin Explorer met your expectations. We are thrilled to learn from your detailed post that you truly enjoyed your interaction with the dolphins and the rest of the species. A review like this one commits ourselves to continue offering our customers the caliber of services that you deserve. We hope that you'd had a terrific holiday in our country. Kindest regards, The Dolphin Explorer Team
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Our Party of 9 rented a private snorkling/boat ride through our travel agency in February 2020, they booked us through Dolphin Explorer. When we arrived for the excursion we were greeted with friendly faces & a welcoming atmosphere. however, we were promptly told that we were
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Response from dolphinexplorerteam, Social Media Manager at Dolphin Explorer
Responded Mar 14, 2020
Hi A4906XB!!! We appreciate the time you´ve taken from your schedule to let us know your impressions on Dolphin Explorer. A 2-star rating speaks volumes of your disappointment, even though you found the excursion wonderful, but the photo issue ruined what would have been a terrific time. We have taken due note of all your concerns, which will be properly addressed to the staff concerned Warmest regards, The Dolphin Explorer Team
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This has now changed to be all about the photos they sell at very high prices. The quality of the experience has dropped significantly. There is now not even a pretence of interest in conservation, it is purely about extracting as much money as possible from each visitor. The
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Response from dolphinexplorerteam, Social Media Manager at Dolphin Explorer
Responded Mar 14, 2020
HI Alan-and111 We thank you for this detailed post on your experience at Dolphin Explorer. Regretfully, our facilities did not match your expectations; however, we have taken due note of your concerns to address them with the staff concerned, for our major goal is to provide our valued customers with the caliber of enjoyment they deserve and are entitled to. Despite this experience, we hope that you'd had a nice holiday in our country. Warmest regards, The Dolphin Explorer Team
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