PUJ Transfers

PUJ Transfers, Punta Cana: Hours, Address, PUJ Transfers Reviews: 3.5/5

PUJ Transfers
3.5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Experts in Punta Cana Airport Transfers. Private transfers service from Punta Cana Airport to any airport and hotels area in Dominican Republic.
Suggest edits to improve what we show.
Improve this listing
Tours and Tickets

3.5
15 reviews
Excellent
9
Very good
1
Average
1
Poor
0
Terrible
4

julissa2652
Hialeah, FL8 contributions
Safe and Efficient
Feb 2020
Our driver, Antonio, was so charismatic! He picked us up on time from the hotel every time our butler called for them. Antonio took us to Pollos Victorina and a mall in Punta Cana. He made sure we were safe. He also recommended an amazing excursion, La Hacienda, and helped us coordinate everything. He also picked us up to take us back to the airport upon departure and offered his well wishes and blessings, which was so refreshing. We had such a great experience and will definitely be using their services again when we go back to Punta Cana.
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Chenelle s
1 contribution
Punta Cana ride from the airport
Oct 2019 • Family
Great service!. Our flight was delayed but he was still at the airport. I liked that my van had WiFi and my driver was on time for pick up from the hotel.
Written October 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Tammy O
2 contributions
Do not waste money with this company
Apr 2019 • Couples
We paid for airport to hotel round trip transportation in advance. The driver never showed up for either transports. When we asked for help at the airport, no one had ever heard of the company and could not help us contact them. I emailed them to see if they would be picking us up for the return to the airport. They responded that they would but again never came. So I had to pay again for another driver each way. This company never refunded my payment even though they provided no service.
Written June 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Daniel S
3 contributions
DO NOT BOOK WITH THIS COMPANY!!!
May 2019 • Couples
I booked PUJ Transfers for round trip transfer between airport and our resort. I went through PAYPAL. It indicated the payee was a Nandy Medina Valdez -
todoperfumesrd@gmail.com??? I was skeptical and initially launched an inquiry. Much to my better judgement, I allowed it to go through. PUJ Transfers sent me an email CONFIRMING MY PICKUP/RETURN DATES AND TIMES.

THEY FAILED TO SHOW UP AT THE AIRPORT.

I tried to calling them however their 1-800 number in their website was out of service!?. Frustrating to say the least. We then took the bus to our resort. Nice start to our anniversary trip.I sent them an email. They sent back an email stating there had been a miscommunication with their driver and apologised. They said they would refund half the trip cost. They CONFIRMED THEY WOULD BE PICKING US UP at our resort for the return trip to the airport with the date and times agreed upon. On the return date, they arrived AN HOUR EARLY apparently looking for us in the lobby. We had went for breakfast during this time. We returned to the lobby and were told by the concierge THEY HAD ALREADY LEFT.

THEY FAILED TO PICK US UP AT THE HOTEL

Now, I even had my cell on me and my telephone number was clearly available to them in the email confirmation! NO CALL?? We then had to take a cab to the airport at an extra cost of $40 USD, of which we had to stop at a bank in order retrieve these extra funds to pay the cabbie.!! After arriving at the airport and post check-in, PUJTransfers emailed me and said the driver was at THE HOTEL LOBBY WAITING FOR US??? OH MY GOD!!! I have since made several email requests to PUJ Transfers for a FULL REFUND + 40 USD for the cab. I HAVE NOT RECEIVED A SINGLE REPLY. DO NOT BOOK WITH THIS COMPANY.
Written May 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Matthew G
Michigan7 contributions
Bad News...
Feb 2019 • Couples
I booked PUJ Transfers for a round trip transfer between the airport and our resort.

They were roughly a half hour late when we arrived, which led to me fighting off taxi and excursion companies outside of the terminal while we tried to reach them. "2 minutes away" they told us.

Ten minutes later, a minivan showed up - which was strange since we had booked a SUV. We got in to find the driver spoke zero English.

It turns out, he wasn't our "real" driver - we would meet him a few minutes later, on the side of the road outside the airport. He was nice enough and had the type of vehicle we had paid for. But, getting traded off on the side of the road in a country I had never visited was not an experience I was looking for.

During our ride, he was using a translator app to help communicate. At one point, he made an error in using the translator app versus talk to type and we heard some things he was relaying about us to whoever was on the other end.

The morning we were heading back to the airport, I reached out to confirm our 2:30 departure. They responded that we were confirmed for the pick up. Why I wanted to ride with this company again was beyond me - beyond that I had already paid for it and it was a short ride.

At 2:50, with the transfer 20 minutes late and us having a plane to catch, they were not answering the calls from us or our resort, so we ended up paying for a taxi to take us to the airport.

Do yourself a favor - book anyone else.
Written February 11, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

ChuckB10
South River, NJ11 contributions
Disappointed at the end
Oct 2018 • Couples
After finding our driver after arriving at the airport which took some time, and a phone call our luxury SUV and driver were great, however on the way back the driver was 10 min late and did not arrive in an luxury SUV like we paid for. We arrived to the airport on time. We also did not have the same driver like we were told we would.
Written October 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jennifer S
1 contribution
DO NOT BOOK
Aug 2018 • Friends
I booked with PUJ transfers because of the price compared to the other companies. Our driver was not present at our time of arrival. I contacted PUJ transfers numerous times and they would not answer. The phone number provided on their website seems to be out of service. I emailed them twice and they have yet to reply. I’m still waiting for my money back. We had to pay another shuttle company to take us to the hotel. Do not waste your time. Book with someone more reliable!!!!!
Written August 26, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

bastanton18
Houston, TX1 contribution
Excellent Service
Dec 2017 • Family
We used PUJ Transfers on our winter vacation to the Nickelodeon Resort in Punta Cana. They were right on time, the service was fantastic and the price was hard to beat. They even offered us beers to cool us down and get the party started. Thank you PUJ Transfers!!!
Written June 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Celena S
Lethbridge, Canada31 contributions
Great service
Feb 2018 • Friends
In spite of not being able to find our driver when we got to the Dominican I was impressed with the company's customer service. They were easy to contact and overall I had a good experience with them.
Written March 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Becky F
1 contribution
Punta Cana
Feb 2018 • Friends
They had a nice sign with large font that made it easy to read my name, which was great compared to some of the other signs I saw.
We got to ride in the deluxe van with WiFi and a very friendly driver.
Thanks for the good service!!
Written February 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Showing results 1-10 of 13
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing