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Havana Memories

Havana, Cuba
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About Havana Memories
Havana Memories founder, Roly, besides a former Physicist is a professional photographer and works under his private photographer license since 1995. When tourism increased and our Government opened the licenses for private drivers, he designed and named his product as Havana Memories consisting in taking clients to Havana from Varadero and other locations for a tour with photo shooting in an American car. He worked alone during long time, but due to the satisfaction of his clients he began to appear in TripAdvisor and the number of requests started to increase and then he decided to choose a couple of colleagues trying to guarantee a good service for the potential customers that reached him. By now Roly works with 4 very demandingly chosen photographer-guides and several professional drivers. So, we offer customized photo tours from Varadero and Havana with highly educated guide-photographers with deep insight into Cuban culture, nature and history.
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Havana Memories
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bladmonkey wrote a review Apr 2020
Metro Minneapolis-Saint Paul5 contributions
Our guide, George from Havana Memories, was energetic and eager to help us learn about Cuba. George responded to all our questions and customized our time to ensure we had authentic experiences – such as local grocery markets, etc. (George is fluent in English, so conversation flowed easily.) He arranged beautiful classic cars for our time together, with friendly drivers who kept impeccable care of their vehicles. By the way, I hesitate to call this a “tour” as George was so reactive to our desires, that it felt like we were hanging out with a very knowledgeable, entertaining friend and having great conversations as we enjoyed our time seeing the city together. I believe I walked away with a deeper appreciation of the history and culture of Havana because of him. We purchased the photo package and received great shots. George also gave us tips for the time we were spending on our own and directed us to fantastic private restaurants we otherwise would not have found. All around, he was incredibly helpful and enthusiastic. George is a lot of fun, and we felt lucky to have him as our guide!
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Date of experience: March 2020
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Response from Rolando T, Owner at Havana Memories
Responded Apr 15, 2020
Thanks for your feedback. We enjoy to do this job and share our vision of Cuba. We hope the nightmare of this epidemic falls behind so we can go again walking Cuban streets with curious visitors who ask many questions.
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Girlphyte wrote a review Feb 2020
canada74 contributions50 helpful votes
We have travelled the world and experienced many guides. Rarely do you find guides with the passion to deepen their knowledge of their history, culture and economy so that they can share this knowledge with you in a clear, concise and engaging way. We had a superb tour guide in David. His mastery of his subject and his commitment to excellence held our attention fully for the day. We can’t recommend him highly enough.
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Date of experience: February 2020
2 Helpful votes
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Response from Rolando T, Owner at Havana Memories
Responded Feb 19, 2020
Thank you very much. We never stop studying to face the challenges of customizing our tours. Our history is so reach that we can be showing you Havana for five days in a row.
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BrianMontreal wrote a review Feb 2020
Montreal, Canada44 contributions67 helpful votes
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Made arrangements thru Roly at Havana memories for a day tour of Havana. Effortless to arrange and our guide George and driver Roberto were waiting on schedule. A pristine Classic Bel-air picked us up and we were on the way. Our car inside and out was beautiful. This was our 4th tour to Havana and George was able to show us new discoveries we had not seen before. Details and facts about Havana that we had never known about. As a bonus we had George fill up an SD camera card with over 150 images of our tour. Search on trip advisor for Havana memories and link to web site. If you are lucky, George will be available !
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Date of experience: February 2020
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Response from Rolando T, Owner at Havana Memories
Responded Feb 12, 2020
We really appreciate your feedback. We work and study hard to have the opportunity to be able to customize and enrich the experience of our clients.
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Dayna wrote a review Jan 2020
Rock Springs, Wisconsin1 contribution2 helpful votes
Our trip to Cuba was outstanding! Havana Memories set up the trip with our travel agent Beth Hill and it could not have been better. Roly and his team from Havana Memories did not disappoint. Our first night David and our driver took us out to a fabulous meal at Buenaventura and then on to front row seats for the show at the Tropicana. The show was spectacular. The next morning David and driver picked us up from our casa and we toured Havana. David was extremely knowledgeable and made the whole experience unforgettable. For any lovers of 1950's American automobiles Cuba is a must visit location. The next morning David again set off with us to Vinales and a visit to a tobacco farm and to see the caves. Again we stayed at a casa overnight and headed back to Havana the next day. Spending four days with David as our interpreter, guide and photographer made us want to take him home with us! Needless to say, we can't wait to go back. The Cuban people were so welcoming and happy to have us there, it could not have been better.
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Date of experience: January 2020
1 Helpful vote
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Response from Rolando T, Owner at Havana Memories
Responded Jan 26, 2020
Thank you very much. We appreciate your feedback.
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JayneBrookssherman wrote a review Jan 2020
Long Eaton, United Kingdom116 contributions25 helpful votes
My partner and I stayed for 3 nights at the hotel ...it looks very grand on arrival ..no welcome drink after a long journey from the UK...but customer services came to greet us with a commentary meal in the a la carte restaurant which was a nice touch ..and our trip into Havana to see the sights and be driven round in a pink Chevy, was fab! Not to be missed , loved all the old cars! Sadly the rest of our stay in the hotel wasn't so good ...areas of the hotel are tired and in need of up dating ..on our floor, 5th, the corridors really smelt awful , like "wet dog".and the carpets very badly stained in places ... Around the pool , tiles need repairing/replaced..the restaurant is more like a staff canteen , with dirty areas on the floor , certainly not swept often enough during busyvmeal times ..a glass was smashed and all the broken pieces were left over half an hour , with it not being cleared.so i mentioned it to a manager and then a waiter to ask for it to be swept up ..i was worried someone might get hurt .the buffet wasn't replenished often enough and when staff were asked for things , some of the waiting staff were not very helpful , and not smiling ... The hotel had a new years eve party with a dinner , 90cc, about £90 each ...the whole menu wasn't in English and staff weren't able to translate what all the items on the menu were , so we decided not to pay for the meal ..alot of money for food on a menu we couldn't read ..we stayed in the bar , watching the show , and a few managers including the wonderful Johnny , wished us a happy New year , which was lovely ...sadly ,the 2 bar guys and especially a drinks waitress on duty that night , couldn't have looked more fed up if they tried ! We reported a broken coffee machine in our room a couple of times , we finally got a replacement left un plugged in our room , which obviously hadn't been checked , and that one didn't work either , so we finally had Johnny bring us another one , and he stayed to make sure it worked..Johnny really makes sure things get delt with and gives guests 100% customer service with a calm helpful professional manner .he is the hotels best asset ... The hotel needs to be up dated, and the restaurant too , with more smiles off the staff ... 3 days stay was long enough !
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Date of experience: December 2019
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Response from Rolando T, Owner at Havana Memories
Responded Jan 14, 2020
Havana Memories is not a hotel, it is a small team of guide-photographers who make photo tours. This person is mistaking us with Memories Miramar that is a hotel in Havana. This review should be taken away.
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