Elbow Beach Cycles
Elbow Beach Cycles
4.5
8:30 AM - 5:30 PM
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
8:30 AM - 5:30 PM
Sunday
8:30 AM - 5:30 PM
Full view
About
Check out our new location in Kings Wharf, Dockyard! (ScooterMart Rentals™) Make Bermuda yours! Experience the best of our island paradise: secluded beaches, wonderful wildlife and amazing adventures around every bend. Pick your moped, scooter or ebike from Bermuda's newest rental fleet. BEST RATES GUARANTEED
Paget Parish, Bermuda
Awards
Travelers' Choice
2024
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Elbow Beach Cycles
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
327 reviews
Excellent
248
Very good
31
Average
5
Poor
16
Terrible
27
Tiffani F
New York City, NY5 contributions
Aug 2021
Elbow Bicycles are the best place to rent mopeds! Their customer service provided a hassle free rental. They dropped the scooters off for us upon arrival and they picked them up the day we left offering utmost convenience. They were very professional and ensured that we were ready to ride providing all of the details of the moped and checking our moped skills as well. Highly recommend! 5 Stars!
Written September 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marc T
Toronto, Canada5 contributions
Mar 2020 • Couples
Rented a bike while staying at Elbow Beach Resort so the convenience was undeniable. Excellent bike selection and competitive pricing. But what separates this business from the others is the personality factor and the personal attention to detail. They actually care much more about people than making a quick buck. Make no mistake about it Mrs T holds this place down, treats people like family and makes sure every single customer is comfortable, properly instructed and safe before leaving each and every time. Highly recommended!
My name is Marc Talbot and I approve of this message!
My name is Marc Talbot and I approve of this message!
Written March 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. Talbot,
Your Lovely comment does bring tears to my eyes, every Client who thinks enough to do Business with Elbow Beach Cycles Ltd., is very important to us.
God Bless you and comments such as yours, is what allows me to rise from my Bed and Shine.
Many, Many thanks to you.
Sincerely,
Mrs. Tee
Written March 11, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ceweagles9
13 contributions
Sep 2020
Kevin and the rest of EBC treats you like their own family. They'll give you all the tips you could ever want to make the most of your scooter rental while you're on island, but they're focused on safety first. They put every guest through a thorough safety check on the hotel property before sending them off on the roads. Some guests will be fortunate enough to get a courteous, "we've decided you'll make an excellent passenger," before they find out too late they're over their heads.
After that, if you're lucky enough to have an extended stay as we did this trip, be prepared for that Bermuda hospitality from Kevin. We watched a tennis match with him one night and on another occasion, he connected us with his son to hit.
Thank you to Kevin and the rest of EBC for making our trip to Bermuda! We'll be back very soon.
After that, if you're lucky enough to have an extended stay as we did this trip, be prepared for that Bermuda hospitality from Kevin. We watched a tennis match with him one night and on another occasion, he connected us with his son to hit.
Thank you to Kevin and the rest of EBC for making our trip to Bermuda! We'll be back very soon.
Written September 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dmarti29
5 contributions
Oct 2021
I arranged my reservation with Elbow Beach Cycles to pick up the scooter near the cruise port at 9 am. I got an email confirming my reservation but no mention of where to meet them to pick up the scooter. I ended up going into their competitor, Oleander Cycles, just to see if they were connected. No such luck. The kind owner of this business called Elbow Beach Cycles and asked where I was to meet them. Without him, I would have been out of luck. Even knowing where to meet, in front of the clock tower, the delivery of the scooter was 25 minutes late. After riding the scooter for 1/2 a day the speedometer quit working. When it was time to “turn the bike in” I was instructed where to park it and where to leave the key. This made me anxious because what if someone stole the scooter before they picked it up? Would I be liable?? I would have canceled the reservation if that had been possible but they do not allow cancellations of reservations. My recommendation is to go to Oleander Bikes for your rentals. They are right near the cruise ship port, bikes were in better condition, they were there for pickup and drop off and the prices are basically the same.
Written November 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
F.T.
1 contribution
Dec 2021
This review has nothing to do with the quality of the bikes offered by Elbow Beach Cycles as we never were able to rent our bikes that we reserved and paid for. The reason for that is that we booked online for dates during our recent trip. We received a confirmation of the reservation (though we never received an email) and we were charged for the reservation. The website stated that you had to pay up front for online reservations, likely the first flag. We selected to have the bikes dropped at our rental location and the website stated we would be called by the company to arrange the delivery of the bikes.
The reservation day comes around and we still had not heard from the company. No email or call. We proceeded to call the company and left voicemails and emails. To this day, a week later, and after the reservation has long since ended we still have never received a call back, never received an email. Their answering machine did not list any closures and the website did not either. We are simply confused as to what happened and how our dozens of attempts to reach the company have gone unanswered. It is just terrible customer service and a bad way to run a business. We flagged the transaction with our bank and hopefully we will be reimbursed. I can’t speak to anything about this company other than our terrible experience above. Save yourself the hassle and rent with another company.
The reservation day comes around and we still had not heard from the company. No email or call. We proceeded to call the company and left voicemails and emails. To this day, a week later, and after the reservation has long since ended we still have never received a call back, never received an email. Their answering machine did not list any closures and the website did not either. We are simply confused as to what happened and how our dozens of attempts to reach the company have gone unanswered. It is just terrible customer service and a bad way to run a business. We flagged the transaction with our bank and hopefully we will be reimbursed. I can’t speak to anything about this company other than our terrible experience above. Save yourself the hassle and rent with another company.
Written January 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good day,
I am sorry to hear about your bad experience. Elbow Beach Cycles has just been sold to me and I have been working hard to improve the outdated systems that were in place before. Over the past couple weeks I have published a new website, hired additional staff, installed a new booking/management system and added new vehicles to the fleet.
If you are ever in Bermuda again I would like to offer you a free rental to try to make up for your previous experience. I am sure you will be impressed with the NEW Elbow Beach Cycles.
Kind regards,
Nick Thomson
nick@elbowbeachcycles.bm
+1 441 705 6563
Written July 22, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tamika D
1 contribution
Jul 2023 • Friends
I am a Bermudian that lives abroad, I rented one of these bikes a two seater because it was two of us and I had to tow, low and behold the bike had NO power and it had to be set in speed because it didn’t go over 30. I picked up the bike and rode it to my location. I barely made it up Collectors hill by MYSELF, so I called and they told me bring the bike back the next day, which I did and they replaced it. I rode that one around a little to see if I will have the same issue and it did so I took the bike back and wanted a refund because at this point I’m paying for a bike that is NOT beneficial to me because it will NOT hold me and my friend. I was told that they do NOT give refunds so now I was stuck with the rental that I could not use for us to get around and I rented it for 9 days smh… the rental literally sat the whole time I was there cause we both couldn’t get around on the bike, they know how the hills are in Bermuda smh… so I was like well 2 days before I had to return the bike I said let’s try go to my friends house (hadn’t ridden it since I got the damn thing) hoping there was no hills, well there was a hill 🤦🏽♀️ we attempt to go up the hill and get stuck she had to get off mid hill walk up the hill and I had to either go back down and come up or scoot the bike up the rest of the hill!!! So when we left my friends house she had to take my friend in her car and meet me up the few hills before she could get on the bike for us to leave… At this point I’m pissed because I wasted my money for a bike I barely rode and the one time I did we get stuck. If y’all gonna have a bike to tow ppl at least have more power I don’t care if y’all don’t have the speed… you know Bermuda roads have plenty hills etc…
I will not recommend anyone rent a bike from this business if u have to tow someone…
Sincerely pissed off costumer,
I ain’t got money to be wasting
I will not recommend anyone rent a bike from this business if u have to tow someone…
Sincerely pissed off costumer,
I ain’t got money to be wasting
Written August 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mpdbill
Hagerstown, MD97 contributions
Sep 2022
Booking the scooter was a breeze. Send an email and they call you back to answer any questions and finalize the reservation. Francis met my wife and I at the door with a cold bottle of water. He then gave us several recommendations as where to get a good meal, and places to see. He was very pleasant to work with. We rode the scooter to a restaurant and got caught in the rain, so we locked the scooter up and took a taxi back to the cruise ship. I called Francis the next day and told him where we left the scooter. He did not bat an eye, and said not to worry, they would go pick the scooter up at the restaurant. I can not imagine better customer service. Also, the price was not bad at all. I highly recommend this place for a scooter rental.
Written October 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dl727fo
Durham, NC7 contributions
Aug 2022 • Couples
First….if you’re an accomplished rider of scooters or motorcycles, renting a scooter is the BEST way to see Bermuda. Taxis are VERY expensive, hard to get, and it takes longer to get around than you’d think. Scooters are also a better option than renting a Twizzy They are also cheaper and easier to find parking for then a Twizzy.
My girlfriend and I rented 2 scooters from Elbow Cycles for 6 days.
Because we rented more than a certain number of days, they even came and retrieved the scooters from our VRBO so that we did not have to return them to the rental shop.
Our dealings with Francis were top notch.
Francis and his staff were friendly, courteous, and professional.
Even when I had a mechanical issue with my scooter, Francis immediately gave me a replacement scooter. No questions asked.
Next time we are in Bermuda, I will definitely rent from Elbow again.
My girlfriend and I rented 2 scooters from Elbow Cycles for 6 days.
Because we rented more than a certain number of days, they even came and retrieved the scooters from our VRBO so that we did not have to return them to the rental shop.
Our dealings with Francis were top notch.
Francis and his staff were friendly, courteous, and professional.
Even when I had a mechanical issue with my scooter, Francis immediately gave me a replacement scooter. No questions asked.
Next time we are in Bermuda, I will definitely rent from Elbow again.
Written August 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Khalil and Sitarah
2 contributions
Mar 2020 • Couples
This trip has been amazing, Ms.T made my trip so much more fun with suggested places and being super helpful. Me and my Girlfriend just admired her for the genteelness, kindness and concern she had for us. I will recommend Elbow beach Cycles to anyone visiting Bermuda! Thank you again Ms.T.
From Khalil and Sitarah
From Khalil and Sitarah
Written March 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ggumberg
7 contributions
Oct 2023 • Couples
They were extremely friendly and helpful, taking time to orient us on the bike we chose and were quick to answer when we called later with a question. The scooter was quite nice and safe. We got the larger of the two but with two adults it was still a bit underpowered for some hills. Definitely recommend the large one over the small if you feel comfortable driving it.
Written October 28, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family is taking a cruise to Bermuda in early June. We would like to reserve scooters ahead of time on your website but I am a little confused by the differences in the scooters i.e. S1, S2, S6 and S8. I spoke to someone on the phone who said that the S2 could accommodate all sizes but the website says it is for 2 smaller people. I would appreciate any input you can provide.
Written May 27, 2019
i am coming to Bermuda in about 2 weeks on an NCL cruise... How far are you from the ports? Do you pick up there?
Written April 3, 2017
Hello, We will be staying at the Grotto Bay from 9/18-9/23 . We would love to rent scooters for a day or two. Could someone give me an idea of what the cost would be? Do I have to make a reservation before our trip? Thank you in advance for your help.
Written September 5, 2016
... I always use elbowbeachcycles ... there are others but I enjoy working with Mrs T at EBC ... check web sites for rates but they run between $40-$45/day ... if you reserve in advance on line EBC offers a discount up to 15% ... be safe and enjoy!
Frank
Written September 5, 2016
I will be visiting Bermuda in October. I was interested in renting 3 electric bikes. We have a 4 year old in the party. Do you have a child carrier seat for the bike that we can rent.
Written August 27, 2016
Mrs T
Hamilton Parish, Bermuda
thank you for the email,unfortunately the Ebikes have been taken off the market at the moment. Thanks, Mrs. Tee
Written August 9, 2017
Hi Mrs. T
My husband and I will be there in June on cruise. We would like to rent some cycles. Is there a website where I can see the prices and get more info?
Thx in advance...Idelta
Written May 2, 2016
Mrs T
Hamilton Parish, Bermuda
Hi Idelta R, please go to google and run a search for "Elbow Beach Cycles" There is a link there to our website. This will give you all the details you need. We look forward to seeing you in June
Kind Regards
Customer Service Team
Written May 6, 2016
Hello, 4 of us will be staying at the Fourways Inn in August. We will want 4 scooters for probably 3 days. Will you pick us up from the Fourways? Can you pick up the scooters there after our rental or bring us back there after the return? Thank you in advance for your reply, Capn_C
Written April 9, 2016
Mrs T
Hamilton Parish, Bermuda
Good Day Capn_C
Many thanks for your enquiry. Yes we can arrange to have you picked up from Fourways if you let us know a time that suits you. We can be there anytime between 9.30am and 4pm. We can also collect the bikes from Fourways once you have finished with them.
If you have have any further questions then please feel free to contact me.
Kind Regards
Mrs Tee
Written April 14, 2016
Mrs T
Hamilton Parish, Bermuda
Clients are picked up from the hotel, and the scooters will be collected from the hotel. This is a part of the service.
Transportation will be sent to pick up your party of seven.
shorts, slacks, closed toe shoes etc.,
Written February 17, 2016
What is the age requirement for riding the electric scooter?
Written May 30, 2015
Mrs T
Hamilton Parish, Bermuda
The Legal age for visiting students is 18 years of age for a scooter.
There is no age requirement for riding an Electric Bicycle.
Once the driver has the comfort of being able to touch the
ground, and has balance, this is sufficient.
Mrs. Tee
Thank you for the inquiry.
Mrs. Tee
Written February 16, 2016
Are you located near the cruise ships?
Written April 24, 2015
Mrs T
Hamilton Parish, Bermuda
Elbow beach Cycles is about forty minutes from the ship, depending on the traffic.
Very scenic, the driver gives a complimentary tour on the
way to the shop.
There is no charge for the service.
Written November 18, 2015
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