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Address: J.E. Irausquin Blvd. 79, Palm - Eagle Beach, Aruba
Phone Number: 297 8 63900
Description:

A small, but popular casino.

TripAdvisor Reviewer Highlights

Read all 304 reviews
Visitor rating
  • 60
    Excellent
  • 57
    Very good
  • 60
    Average
  • 33
    Poor
  • 37
    Terrible
Great...as always!

Wonderful experience, as always. The staff members are exceptional at this resort. The bellmen, especially Danny, were friendly and welcoming. Marolyn in the First Club, is... read more

5 of 5 starsReviewed April 17, 2016
bettym14
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304 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Rochester, New York
Level Contributor
138 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 38 helpful votes
1 of 5 stars Reviewed 4 weeks ago

please know there is no casino at the occidental at this time. You can find others close by. I'm not sure why they dont cover or remove the sign

Helpful?
Thank Sharon R
Oldsmar, Florida
Level Contributor
25 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed July 23, 2016

This property no longer has an open casino on premises. My husband and I walked into the lobby and were immediately stopped by security and asked to state our intention for being there. We were made to feel as if we were trespassing. It was coldly pointed out to us that the lobby bar and lounge was for guests only.... More 

Helpful?
Thank Lillie H
New Jersey
Level Contributor
43 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 66 helpful votes
1 of 5 stars Reviewed May 22, 2016

The hotel expanded its lobby bar area and took space from the casino. In doing so, the casino owners broke their lease and left. We are told it will re-open under new ownership, but it will be very small compared to what it was before. I had to rate it but there is really nothing to rate at this time.... More 

Helpful?
1 Thank jetsetfunseeker
Wallaceburg
Level Contributor
41 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed May 15, 2016 via mobile

Found out after walking to the Casino and swing the sign that says CASINO on the outside that it is closed. Take the sign down or cover it if it is going to reopen. Save others the walk. Other than the casino there is no reason to visit this hotel.

Helpful?
Thank Mvan777
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 17, 2016

Wonderful experience, as always. The staff members are exceptional at this resort. The bellmen, especially Danny, were friendly and welcoming. Marolyn in the First Club, is outstanding! She always goes out of her way to make sure guests have everything they need, and more! Staff in the Palm Buffet...Dale, Zotina, Eugene, Claudia, and Rino...to name a few, made us feel... More 

Helpful?
Thank bettym14
New London, Wisconsin
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed March 14, 2016

Found out when we got to our hotel that this casino has been closed!!! Very disappointed!!! Had no warning of this previous to our stay at the Occidental.

Helpful?
Thank suntraveler661
UPPER PENN.
Level Contributor
22 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 9, 2016

beautiful hotel,great pool area and great service..we won big at the casino and service was awesome..have fun

Helpful?
Thank SQUIDEE
Greenfield, Wisconsin
Level Contributor
16 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed March 6, 2016

When we booked the trip the Casino was open, however I think with the Barcelo acquisition, it is closed for remodeling. The lobby bar is very small and has the best entertainment, too bad they don't use this space for a larger bar and entertainment area.

Helpful?
Thank LuanneMarie
Saugus, Massachusetts
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 24, 2016

We just returned from our annual visit to the Occidental Grand in Aruba. A little skeptical hearing that it was under new management and not offering a casino on-site, once again the strength of this property was the excellent service offered by the food and beverage staff. Led by new food and beverage director Eugene, you can't find a more... More 

Helpful?
Thank eddiepal
Laval, Canada
Level Contributor
17 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 24, 2016

Renamed Aura Casino and originally re-designed from top to bottom by a highly skilled Casino Executive that had managed The Casino at the Radisson next door (aka Hilton). It was beautifully done as each detail was overseen and given the stamp of approval by her. When finally opened it was no longer under the guidance of this same Executive and... More 

Helpful?
Thank Paul N

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Occidental Grand Casino and other visitors
3 questions
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Walpole, MA
4 months ago
Myrtle Beach SC
over a year ago

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