We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Diamonds International

Certificate of Excellence
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: L.G. Smith Boulevard 17 | Port of Call Marketplace, Oranjestad, Aruba
Phone Number:
+297 588 0443
Website
Description:

Diamonds International is currently the largest fine jewelry retailer in...

Diamonds International is currently the largest fine jewelry retailer in the Caribbean. Renowned for their top-caliber customer service, extensive selection of quality merchandise and value pricing, Diamonds International has pioneered fine jewelry retailing in the Caribbean.

read more

TripAdvisor Reviewer Highlights

Read all 275 reviews
Visitor rating
  • 196
    Excellent
  • 27
    Very good
  • 4
    Average
  • 9
    Poor
  • 20
    Terrible
Gino ,excellent gemologist

Purxhased a watch today from Gino he was very attentive and very knowledgeable about the products would highly recommend shopping here duty free

5 of 5 bubblesReviewed 1 week ago
Deborah P
via mobile
Add Photo Write a Review

275 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 256: English reviews
2 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Purxhased a watch today from Gino he was very attentive and very knowledgeable about the products would highly recommend shopping here duty free

Helpful?
Thank Deborah P
Chicago, Illinois
Level Contributor
5 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

I was misled about the quality of diamonds that I bought. I didn't realize this til I got home. Trying to reach customer service is a nightmare! They never call you back. You get nothing but a run around if and when you speak to them. I would sugest another jeweler.

Helpful?
Thank car9007
Greentown, Pennsylvania
Level Contributor
50 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

Store is first building as you pass through the gate from the cruise ship pier onto city streets. Imagine that... Cruise lines tout the wonders of Aruba bargains and get you caught up in DI's net. What goes on here should be illegal !

Helpful?
Thank GJ H
DI-ArubaTeam, Manager at Diamonds International, responded to this review

Dear Guest, Many thanks for taking the time to review our stores, we greatly appreciate all feedback. We are very concerned to hear about your issue and would like to contact you at your earliest convenience. Kindly provide your email address and customer service representative will contact you and assist with this issue ASAP. Best wishes, All the team at... More 

Level Contributor
14 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

This is a very large store to wander through, with many jewelry temptations. Rishi, the manager, is a very nice man who is very knowledgeable about everything he sells. It was a pleasure dealing with him.

Helpful?
1 Thank Lynne H
DI-ArubaTeam, Manager at Diamonds International, responded to this review

Dear Guest, Greetings from Aruba! We thank you for your review about your visit to our store, we greatly appreciate all feedback and are delighted you had a positive experience in our store! I will share your review with Rishi. We look forward to seeing you back in Aruba soon! Many thanks again, Best wishes, All the team at Diamonds... More 

Hyannis, Massachusetts
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

I was staying at the Divi All Inclusive a few weeks ago and stopped in to see what they had. A very nice selection of unique jewelry. I did purchase a beautiful necklace and pendant. The employees working at the time were Peter and Mary and they were both very helpful, friendly and had a great sense of humor which... More 

Helpful?
Thank Sandy M
DI-ArubaTeam, Manager at Diamonds International, responded to this review

Dear Guest, Greetings from Aruba! We thank you for your review about your visit to our store, we greatly appreciate all feedback and are delighted you had a positive experience in our store! I will share your review with Mary & Peter. Enjoy your beautiful new purchase & We look forward to seeing you back in Aruba soon! Many thanks... More 

Greenville, North Carolina
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Diamonds International is every port, so why this one to be singled out? Its simple. They have one of the best selectins of merchandise in the Caribbean. They are located just off of the cruise dock. Most importantly there is absolutely no pressure to buy. You can actually look and then get someone to help you. We were there in... More 

Helpful?
Thank retiredtravlers
DI-ArubaTeam, Manager at Diamonds International, responded to this review

Dear Guest, Greetings from Aruba! We thank you for your review about your visit to our store, we greatly appreciate all feedback and are delighted you had a positive experience in our store! I will share your review with Felicia. Enjoy your beautiful new purchase & We look forward to seeing you back in Aruba soon! Many thanks again, Best... More 

Level Contributor
5 reviews
5 attraction reviews
5 of 5 bubbles Reviewed 4 weeks ago

We went into DI in Aruba for the free charm bracelet and charm Iris was the young women that gave it to me with a smile Peter the Manager wonderful We went in as strangers and came with two very nice friends I have been on cruises and been to other DI where I did not like the attitude while... More 

Helpful?
Thank shirley s
DI-ArubaTeam, Manager at Diamonds International, responded to this review

Dear Guest, We thank you for your review about your visit to our store, we greatly appreciate all feedback and are delighted you had a positive experience in our store! I will share your review with Iris & Peter. Enjoy your beautiful new purchase & We look forward to seeing you back in Aruba soon! Many thanks again, Best wishes,... More 

New York City, New York
Level Contributor
4 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 4 weeks ago

Sales people bent over backwards with service, and with urgency to get us back on the ship. Very nice selection. I have many gold and diamond rings, but couldn't resist a unique onyx and diamond ring. Now, I need more fingers!

Helpful?
Thank Tip M
DI-ArubaTeam, Manager at Diamonds International, responded to this review

Dear Guest, We thank you for your review about your visit to our store, we greatly appreciate all feedback and are delighted you had a positive experience in our store! Enjoy your beautiful new purchase & We look forward to seeing you back in Aruba soon! Many thanks again, Best wishes, All the team at Diamonds International More 

Bradford, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 weeks ago

Visited this store on a recent visit cruise to the Caribbean. I purchased a Longines Watch and was served by Lyndon and Rocky. The service was excellent and the staff very friendly, product knowledge was outstanding and were very helpful at getting me the best possible price. Would recommend and will be visiting again in the future.

Helpful?
Thank Carole T
DI-ArubaTeam, Manager at Diamonds International, responded to this review

Dear Carole, We thank you for your review about your visit to our store, we greatly appreciate all feedback and are delighted you had a positive experience in our store! I will share your review with Lyndon and Rocky. Enjoy your beautiful new timepiece & We look forward to seeing you back in Aruba soon! Many thanks again, Best wishes,... More 

2 reviews
5 of 5 bubbles Reviewed February 18, 2017 via mobile

While in Cozumel, Mexico on a vacation, several friends and I visited Diamonds International and was helped by Gonzalo Aguilar. He was knowledgeable and welcoming in addition to providing some of the best customer service in a fine jewelry store that we've seen in a long time. Thank you so much!! We will see you again!

Helpful?
Thank Ms P T

Travelers who viewed Diamonds International also viewed

Nassau, New Providence Island
Falmouth, Trelawny Parish
 
Charlotte Amalie, St. Thomas
 

Been to Diamonds International? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Diamonds International and other visitors
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Diamonds International staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?