When my wife and I arrived at the airport, we were expecting that our ride would be waiting on us after we got through customs. We were greeted by someone when we came out to the main airport lobby area, but we were told to stand outside and wait. After 15 minutes of standing in the heat, I approached the woman who I first spoke with and she told me they were coming and that I could stand inside... I wish she said that in the first place. When we get into the SUX, which was possibly an early 2000s Yahoo or Suburban, we expected the AC to kiss us in the face with nice cool air. Instead, we were welcomed by lukewarm AC and excuses. On the way back to the airport the driver was texting and making calls the entire time we were driving. It made me very uncomfortable.
I am angry that I paid $120 for roundtrip transfer service to be picked up in old beat-up SUVs. I feel that I would have been better off taking a taxi from the airport. I'm confident it would've been a lot cheaper and faster. I urge you all to check with your hotel and ask how much it is to and from the airport by taxi. They have set rates and Im confident they wont be as much as this service or any service they may provide.