Not an issue I found when I visited but I presume something was said or done at the time of your visit to give you this feeling. I find that people will / can act in a way that can cause irritation but in most cases only if... More
Not an issue I found when I visited but I presume something was said or done at the time of your visit to give you this feeling. I find that people will / can act in a way that can cause irritation but in most cases only if you let them. If you don't feel up to or not confident enough to challenging the staff member at the time I would suggest some possible courses of action.
1. Don't leave a tip
2. Don't leave a tip and write why on the bill (NO TIP because of rude/ patronising staff etc)
3. As above and speak to the manager
4. Leave feedback on their website as this will give them a chance to respond to you and resolve the issue
Please remember that offense is often taken when never given. WE can also have bad days. How often have you been in an establishment when the staff are working hard an going beyond and its the customers who are the nightmares?
Please be assured that I am not saying that you were at fault in this situation but in short if there is an issue deal with it at the time as it is far easier to get a resolution then and there than to grizzle about it for days and weeks afterwards.
If this was not in the restaurant there would be no tip but still access to a manager.
