Frisky Mermaid Dolphin Tours & Boat Rentals

Frisky Mermaid Dolphin Tours & Boat Rentals

Frisky Mermaid Dolphin Tours & Boat Rentals
5
Scuba & Snorkelling • Boat Tours • Gear Rentals • Boat Rentals • Private Tours • Dolphin & Whale Watching • Nature & Wildlife Tours • Day Trips
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7:00 AM - 8:00 PM
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
7:00 AM - 8:00 PM
Sunday
7:00 AM - 8:00 PM
About
Private and semi-private scenic bay & dolphin tours. Offering rentals for: Pontoon Boats and Tritoon Boats. Kid & Pet Friendly. Our goal is to provide safe, eco-friendly and fun entertainment to visiting guests and residents. View dolphins, marine life, birds and maybe even the US Navy Blue Angels.
Pensacola Beach, Florida
Features animals

Awards
Travelers' Choice
2022
Tours and Tickets by Frisky Mermaid Dolphin Tours & Boat Rentals
Adventure Tours
90–120 minutes
Free cancellation
Not sure? You can cancel this reservation up to 24 hours in advance for a full refund.
Recommended by 100% of travelers
This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher
from
$29.99
per adult
Travelers talk about
(7 reviews)
(5 reviews)
(3 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

5.0
216 reviews
Excellent
209
Very good
4
Average
0
Poor
1
Terrible
2

Matt F
Beloit, WI4 contributions
Mar 2022
Captain Charlie and crew did a great job. He's a wonderful guide with a great patter, who has lived in the area his entire life. He found several dolphins for us to watch, and he put the boat in the perfect position for the sunset. Wholly recommended!
Written March 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thanks for sharing your experience! Our entire #mermaidcrew hopes to see you the next time you are at the 🏖. We will pass along big 👏🏻 to Capt. Charlie & Crew. Dee & Steve
Written March 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jill p
26 contributions
Feb 2021 • Family
Absolutely loved our experience! Captain Jennifer was amazing, showing us historic landmarks, many many dolphins, coast guard ships, lighthouse, we learned about the pass, tide line and much more. Very fun. Smooth ride. Enjoyed the free drinks also. I'm thankful this was the oy company open because we may not have had such a great experience with others! Thank you so much ❤️
Written February 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Much appreciation for your review! As always, Captain Jen exceeds our expectations and we will pass along your comments for sure. So great to hear you had such a wonderful time and saw so much fun stuff. Hope to see you next time you are at the beach. Dee & Steve
Written February 23, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charles
Franklin, TN1 contribution
Sep 2021 • Family
We rented the standard pontoon boat for 8 hours. The price was less in comparison to other boat rentals we have done in the past. The pontoon was very clean and well kept. It ran well. Steve gave us amazing directions and instructions about navigating the bay and good fishing advice. We were able to have a great day on the water with excellent fishing and time to make it to a secluded beach area only accessible by boat to explore and swim. Great experience and we highly recommend renting from them!
Written September 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for your kind words and accolades. 👏🏻 Hope to see you next time you are at the 🏖 ! Dee & Steve
Written September 11, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jeff M
Cleveland, GA30 contributions
Jul 2021 • Family
We recently took a two hour evening dolphin tour with Captain Steve and it was a fantastic evening. Everyone in the party, including our four teenagers, had a blast. Steve was very professional and informative and he took us to an area where we saw probably a dozen different dolphins. Couldn't have been more pleased, we will definitely book another tour with HO2 in the future!
Written July 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for your review. Even the teenagers having a blast is the best. Hope to see you next time you are at the beach. We will pass along kudos to Capt. Steve. Dee & Steve
Written August 2, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Trey315
5 contributions
Jul 2020 • Family
Dee and Steve were miracle workers. They fit us in at the last minute, were super accommodating, the boat we rented was pristine and powerful, Steve knows all the best fishing spots, and everything came off without a hitch. I don’t know if they can always fit you in with a last-minute, same day request like we needed, but they made it happen for us and I’m certain they’d move heaven and earth to accommodate you. 10/10 we will be back again!
Written July 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ho2Pensacola
Thanks you SO much for your review. Delighted you and your daughter were able to get on the water! Look forward to seeing you the next time you are at the 🏖. Dee & Steve
Written July 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wendy
1 contribution
Jun 2021 • Family
Let me say that this is a review of the experience we had when, arriving to our booking, it was not what we had requested to book. The captain who met us was very friendly and we place no fault in him.

When I originally called to ask about booking what was listed as the private luxury charter for our wedding anniversary, I was quoted a price (I don't have the paper I wrote it down on in front of me so I can't say for sure what it was) I said I'd discuss with my husband and call back. A few hours later I called back to book and I restated the price. She stated that after we hung up previously she realized she had given the wrong price, but that she would still honor it. I thought that was really nice of them. When we got our confirmation email, admittedly it had a picture of a pontoon, but we assumed it was a standard photo as there was nothing in the email that the one in the picture is the one we booked.

When we arrived, we were greeted with a pontoon boat and not at all what I had requested to book. I honestly thought the captain was joking with us. He suggested I call them to try to work it out. We told him we didn't want to hold him up and said we would not be going. When I called, as soon as I stated that there was an issue, I was met with attitude. The abruptness of the attitude seemed to suggest that a problem was anticipated because I don't think I even finished my sentence before the attitude started. I was cut off mid sentence multiple times, talked over, and talked to as if I was stupid for thinking I was getting something else. She said that the boat I was expecting wasn't even ready and that it cost more and was told multiple times while talking over me that they've held this boat and turned away business. Mind you that the boat they said wasn't ready was still listed on their site, and there was nothing stating that it wasn't available. Throughout the whole conversation I was very cordial. I told her there must have been some confusion because we would not have booked what was offered to us. The email confirmation showed a price that was indeed the price for what was offered, so maybe that's where the confusion arose on their end. However, if the price they charged us was the same price as what they tried to give us, why would they have needed to state that they gave us the wrong price but would still honor it if the price we paid was regular price anyway? If it wasn't for her saying that, I might believe that I misspoke when making the booking, but that statement tells me that there was a mistake on their end.

Honestly, I feel bad for having to leave a 1 star in the midst of all these 5 stars, but I can't not say anything just to try to be nice. If she hadn't been so rude right off the bat this wouldn't have been quite so frustrating an experience because we understand that mistakes happen. But to try to make a customer feel stupid and to talk down to people like that is just inexcusable.

I'm fully expecting a reply to this review from them further stating something along the lines of how they could not have possibly made a mistake and it was me, but I assure you I would rather spend my time doing anything but writing out a review for an experience we spent money on and then did not go on because it wasn't what we requested to book, and then going through the hassle of disputing the charge on our credit card.
Written July 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The boat you are continually referring to was not in service until July and indicated such over the picture **COMING IN JULY**, therefore not bookable in June. Here is your expected reply: I’ll simply reply with the same response as I did to your Google review (you don’t typically leave) from 6/29/21 and again, apologize that you are still upset about this and decided to “pass on the trip” as you informed the Captain at boarding. There was no anticipation of an issue as you will see from my earlier response, I was confused when you called. Dear Wendy, When I received your call yesterday I was somewhat confused as the boat that was reserved was not what you expected, so I would like to apologize if I came across as anything but genuine and helpful. Our primary focus is customer service and we strive to ensure each of our guests has a great experience. As I was trying to point out, the confirmation you received upon booking last month, details the boat description and amenities with a corresponding photo, as does the reminder letter sent the day prior to departure. It appears that you looked at our website for a boat that will be in service sometime in July, but was not in June and is still not currently bookable, so it is unfortunate that this occurred. Our Captain would have made sure you had a great time on your anniversary and we wish you would have elected not to pass on the trip. Again my sincerest apologies, Dee
Written July 13, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laura H
Broken Arrow, OK16 contributions
Jun 2021 • Couples
We really enjoyed our 2 hour trip. We saw a lot of dolphins, however none jumped up enough to get a really good look at them. There were other boats in the water also looking for dolphins. On our way back, we were shown a great place to get a wonderful sunset photo!
Written June 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your review! Hopefully we’ll see you next time you are at the beach! Dee & Steve
Written June 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Denise
22 contributions
Jul 2021
We rented a pontoon for the family to take out and watch the Blue Angels practice. The pontoon was in perfect condition, the service was excellent, including the young man helping us. Highly recommend them for pontoon rentals. We will be back!
Written July 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your kind comments and hope to see you the next time you are at the beach. Dee & Steve
Written August 25, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Shanda Jo
Yukon, OK5 contributions
Mar 2022
We had an amazing time on the Dolphin tour. It was a little chilly but we knew it would be so we wore hoodies and were fine. Right off the bat we save dolphins!! The pod we found had a baby with them. It still had tiger stripes on it which our captain told us meant it was about three weeks old. I would do this again! Captains played great music and gave lots of fun facts.
Written March 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
So excited you guys got to see a baby, how fun! 🤩 Thanks for sharing your experience and thanks for recognizing our mermaid crew. Hope to see you next time you are at the 🏖. Dee & Steve
Written March 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jennifer D
1 contribution
Oct 2021 • Family
We booked a last minute trip to the beach for Fall Break. We decided to rent a pontoon boat for the day. The staff is amazing and the boat was a brand new pontoon! We spent the day exploring all of the recommended places. We saw a ton of dolphins and found lots of hermit crabs. The picture I posted is a dolphin swimming near our boat. If you are thinking about renting a boat for the day give them a call! They are the best!
Written October 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you so much for sharing your comments! Delighted you all had a great time at the 🏖 and hope to see you next time. Dee & Steve
Written December 27, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frisky Mermaid Dolphin Tours & Boat Rentals (Pensacola Beach) - All You Need to Know BEFORE You Go