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Review Highlights
Recently Renovated and Comfortable

We liked this hotel very much, the hallways are a little confusing but the grounds are pretty and... read more

Reviewed 1 week ago
Washington, DC
Ride to the rim in comfort and entertainment too

We had a package deal with the round trip ride and the grand tour which includes a bus tour and... read more

Reviewed August 24, 2018
Las Vegas, Nevada
Read all 86 reviews
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Certificate of Excellence
Traveler Overview
  • Excellent70%
  • Very good22%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“train robbery”(4 reviews)
“fun train”(2 reviews)
Suggested duration: < 1 hour
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Grand Canyon Village, Grand Canyon National Park, AZ
+1 800-843-8724
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Reviews (86)
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All reviews train robbery the polar express fun train coach class luxury dome wild west show corny jokes purchase food train trip williams az stayed one night grand canyon fun experience annual pass a lot of fun great trip south rim
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1 - 10 of 81 reviews
Reviewed 1 week ago

We liked this hotel very much, the hallways are a little confusing but the grounds are pretty and it is right next door to the train. Awesome place to stay.

Thank WorkTraveler18
Reviewed August 24, 2018

We had a package deal with the round trip ride and the grand tour which includes a bus tour and lunch. The canyon is awesome and always worth the view. The train entertainment includes a banjo man, a guitar man, an expert on animals and...More

1  Thank 1francis
Reviewed August 15, 2018

get the package deal.....nights at the depot hotel, breakfast and dinner, train ride to the Grand Canyon, not parking hassles at the Grand Canyon.........what a wonderful, relaxing experience.

Thank Dorothy H
Reviewed July 31, 2018 via mobile

My family and I stayed at the railway hotel and took the train up to the Grand Canyon, stayed two nights and then took the train back. It was an amazing experience. The kids loves the ride and seeing the sights. Our PSA Dennis was...More

Thank Charles H
Reviewed June 8, 2018 via mobile

Took the 10:30 train to the south rim in one of the first class cars. Christina was our hostess and she was first class! Very relaxing and comfy seats. Free snacks and beverages and and even an onboard musician. Since we were first timers to...More

3  Thank I4306HXrobins
Reviewed June 6, 2018

This 2&1/2 hour train ride to the Grand Canyyon was very pleasant. You will be entertained and can purchase food and drink at your leisure.

Thank alicia p
Reviewed June 5, 2018

The Grand Canyon does not change much in the years that past, but how you arrive there can. The Grand Canyon Railway is a great way to do it.

Thank frappe825
Reviewed May 20, 2018

Lovely surroundings at this hotel. Good rooms, roomy, with coffee machine and fridge. We had an opening window which was good but we were all disturbed by al least 3 through trains going through at 1130, 0125 and 4.40 all tooting their horns very loudly....More

Thank Linda S
Reviewed April 15, 2018 via mobile

Great way to travel ! The Elk hang out right around the train station too! Take the bus tour with lunch, the lunch was great and the extra views are well worth it!

Thank luckyno39
Reviewed April 3, 2018

This was a different experience for me and I enjoyed myself. I arrived early Thursday morning. It was a little cold in Williams then Phoenix.

Thank Carmelia E
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Questions & Answers
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June 18, 2017|
Response from Rich B | Reviewed this property |
I believe they would accommodate anyone who needs handicap access. Best to call in advance.
May 19, 2017|
Response from George A | Reviewed this property |
Not sure, but I had no problem correcting my reservations with a phone call. I screwed up the Internet order and was gladly helped to get things right. I don't believe they are in the busisness of stiff arming their guest.