This tour company and its staff are amazing! I wanted to experience certain areas of Arizona but as a senior, travelling solo, it was difficult finding existing tours that covered the areas I wanted to go without going over areas that I had already been, and I didn't want to self drive. I needed someone to customise my trip.
My first contact at All Star was with Ivy, almost 18mths prior to my intended travel date. Ivy was more than helpful, she was polite, friendly, knowledgeable, professional and very patient. She responded promptly to my every email (and there were lots of them) and anything I asked for, she could organise without a problem! Nothing detered her from helping me put my bucket list holiday together! It was expensive given the foreign exchange rate and the fact that I was travelling solo however, what I got far outweighed the cost. Over 4 days I had my own 'private' car with my own 'private' driver, all transfers, pick-ups drop offs, two 'private' picnic lunches inclusive of wine (if I so desired), two restaurant meals, all snacks, and bottled water.
Ivy introduced me to my driver Dave about a month before I arrived into the US. Dave was the perfect tour guide. A local, he was most knowledgeable, and an absolute gentleman, so easy going and amiable. He picked me up from Phoenix Airport in a wonderfully, clean and comfortable vehicle and we stopped for dinner at El Encanto Dos, a popular Mexican restaurant on the way to Flagstaff. He helped me with my luggage at every stop and ensured everything was in order at my hotels before he left me. The main purpose of my trip was to visit Monument Valley, I'd organised to stay at The View Hotel for 2nts under my own steam and Dave got me there and back safely! We stopped in all the places I wanted to stop along the way including Forrest Gump Hill but Dave also made time to stop at other places of interest that I hadn’t thought of. At Cameron Trading Post, Dave set up the perfect picnic lunch that had been prepacked by Ivy according to my food preferences that we had discussed weeks earlier via email. Dave returned to pick me up two days later and we did some similar stops and another picnic lunch on the way back to Flagstaff. Over the next day or two, Dave escorted me to Montezuma Castle, Sunset Crater, Sedona and Airport Lookout, lunch at Dellepiane restaurant in Sedona, Tlaquepaque Village and the Chapel of the Holy Cross. I was also really pleased to have loads of time for gift shopping and plenty of photo stops, and then an unexpected bonus stop for cheese and wine before I had to say goodbye.
Before leaving Flagstaff, I then had the pleasure of meeting Ivy which was an absolute delight after all the time we had spent communicating via email.
Thank you Ivy. I simply cannot give All Star Grand Canyon Tours enough credit for the most awesome experience I have ever had, I felt really special and I am so glad I found you!
Ivy and Dave, you both deserve 10 stars!!