We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Isetan Shinjuku Store

Open Now: 10:30 AM - 8:00 PM
Open today: 10:30 AM - 8:00 PM
All photos (373)
Full view
Certificate of Excellence
What Makes It Special
Isetan was born in 1886 as a kimono shop. Today’s Isetan Shinjuku has become an indicator of style in everyone’s mind by not only being at the cutting edge of fashion but more than that, a trendsetter. This destination is increasingly catering to det ...
Open Now
Hours Today: 10:30 AM - 8:00 PM
Suggested duration: 1-2 hours
Traveler Overview
  • Excellent49%
  • Very good37%
  • Average12%
  • Poor1%
  • Terrible1%
Travelers talk about
“food hall”(76 reviews)
“department store”(104 reviews)
“food floor”(19 reviews)
3-14-1, Shinjuku, Shinjuku 3 Chome, Shinjuku 160-0022, Tokyo Prefecture
+81 3-3352-1111
Access Map
Store Directory
Store Directory
Other Branches Nearby
  • Ginza Mitsukoshi
  • Nihombashi Mitsukoshi Main Store
Shopping Tips
Services for overseas visitors are available at tax free counter. Tax-free shopping is available here. Foreign currency exchange machine is available. We offer hotel delivery service (Eligible hotels and conditions vary based on location). We offer Airport delivery service (Fee required). We offer language assistant.
Recommended experiences in and around Shinjuku 3 Chome
from $21.40
More Info
from $134.30
More Info
Reviews (1,003)
Filter reviews
409 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews food hall department store food floor basement floor food market melon an amazing array japanese brands food section the upper floors rooftop garden dumplings sushi amazing food court cooked food luxury brands top floor
Updating list...
1 - 10 of 409 reviews
Reviewed 4 days ago via mobile

Lots of great stuff from clothings to food/desserts - both men and women buildings are connected ; rooftop garden is a joke though - and the challenge is to find a place to eat after you bought all those delicious food and desserts at the...More

Thank pakc2016
Reviewed 1 week ago via mobile

Perhaps Isetan is slightly more expensive that other local department stores ... but it is beautiful and has everything you want. And right in the centre of the busy part of town. And do go down to the basement to the food hall ... some...More

Thank kazm0
Reviewed 2 weeks ago

Expansive, comprising of several buildings, and expensive too - but elegant and simply a nice place to shop. Of particular interest are Japanese designers labels and the wonderful food halls with all kinds of delicacies. We particularly enjoy the local fruits - so fresh and...More

Thank ECWorld
Reviewed 3 weeks ago via mobile

Amazing department store with an old world charm. Food hall is amazing and the service throughout is fabulous

Thank suzannej622
Reviewed 4 weeks ago

The Isetan food hall brings to mind Dante's realms of earthly paradise. There is an almost overwhelming array of foods and cultures represented here, the best of the best. It's an experience just to wander through the various areas try to decide what to buy....More

Thank Philippa B
Reviewed 4 weeks ago

Beautiful department store, expensive, yes, but very nice to look at. Staff are very nice, we took a look at their bridal section, the young sales lady graciously answered our questions about the beautiful lace work and materials used in several of the dresses. On...More

Thank 23sharg
Reviewed November 2, 2018

You can reach it from Shinjuku under ground st. A long walk inside the station ( at least 15 minutes ). lots of brand names products, and all sorts of shopping. B1F. has one of the best food courts in Tokyo. Also one of the...More

Thank rafa e
Reviewed November 1, 2018 via mobile

The downtown of Tokyo burned mostly due to air raids of WW2, but Isetan Department Store remained without burning, and has been in existence in Tokyo's fashion and trend developed centre for 100 years. 伊勢丹本店ビル (建設年1926,1933)は当時欧米で流行した建築デザインアールデコ調の装飾をふんだんに取り入れたビル。大戦の空襲にも耐え今も流行の交差点として新宿の街の中心にあります。都選定歴史的建造物。

Thank 543masakik
Reviewed October 23, 2018 via mobile

¥¥¥ : 450 / 600 JPY per item Top : Enormous food offer, from Japanese to French patisserie From salty to sweets Very clean Kind CoWorkers Good melon pan here Flop : No space to eat there quietly

Thank JaxonDakota
Reviewed October 23, 2018 via mobile

OMG, the food court down stairs has food so amazing looking you want to eat it all, but also do not want to ruin the amazing displays.. well worth a visit, even if you can't eat the food you buy there.. I just went outside...More

Thank reeciebobsie
View more reviews
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
Nearby HotelsSee all nearby hotels
Tokyu Stay Shinjuku
575 reviews
.09 miles away
Hotel Access In Shinjuku
18 reviews
.13 miles away
Shinjuku Business Hotel
30 reviews
.13 miles away
Central Hotel Tokyo
82 reviews
.15 miles away
Nearby RestaurantsSee all 251 nearby restaurants
Waketokuyama Isetan Honkan
30 reviews
.01 miles away
Ginza Tenich Shinjuku Isetan
19 reviews
.02 miles away
Marugame Seimen Shinjuku Sanchome
27 reviews
.02 miles away
5 reviews
.02 miles away
Nearby AttractionsSee all 27 nearby attractions
Shinjuku Marui Annex
6 reviews
.10 miles away
Shinjuku Suehirotei
69 reviews
.07 miles away
Shinjuku Marui Honkan
54 reviews
.03 miles away
Questions & Answers
Ask a question
lay khim k
November 14, 2017|
AnswerShow all 4 answers
Response from cal8888 | Reviewed this property |
The store is open from 10:30AM–8:00PM every day. If you go to the food hall after 7:00PM you will find the selections getting limited/sold-out. At 7:30PM many of the vendors will put their remaining items on sale and you can... More
September 12, 2016|
AnswerShow all 3 answers
Response from Yvonne L | Reviewed this property |
Yoyogi park flea market, shinjuku chuo park flea market and mitsui building flea market