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Shopping Information
What Makes It Special
This department store is one of the trendiest in Japan, and its flagship Shinjuku store houses the finest in clothing, accessories, and homeware. It is also known for its impressive variety of foods.
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Closed Now
Hours
Hours Today: 10:30 AM - 8:00 PM
Suggested Duration: 1-2 hours
LOCATION
3-14-1, Shinjuku, Shinjuku 3 Chome, Shinjuku 160-0022, Tokyo Prefecture
Shinjuku
CONTACT
Website
+81 3-3352-1111
Access Map
Access Map
Store Directory
Store Directory
Other Branches Nearby
  • Ginza Mitsukoshi
  • Nihombashi Mitsukoshi Main Store
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Shopping Tips
Services for overseas visitors are available at tax free counter. Tax-free shopping is available here. Foreign currency exchange machine is available. We offer hotel delivery service (Eligible hotels and conditions vary based on location). We offer Airport delivery service (Fee required). We offer language assistant.
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Write a ReviewReviews (946)
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All reviews
"food hall"
in 74 reviews
"department store"
in 96 reviews
"food floor"
in 18 reviews
"shopping experience"
in 9 reviews
"food market"
in 5 reviews
"japanese brands"
in 6 reviews
"an amazing array"
in 5 reviews
"basement floor"
in 6 reviews
"food section"
in 7 reviews
"incredible food"
in 5 reviews
"the upper floors"
in 6 reviews
"window shopping"
in 7 reviews
"rooftop garden"
in 11 reviews
"dumplings"
in 6 reviews
"great shopping"
in 4 reviews
"sushi"
in 18 reviews
"tax refund"
in 4 reviews
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1 - 10 of 386 reviews

Reviewed yesterday via mobile

Great place to shop with a lot of high end brands. Good food can be found too. Super friendly staff can be found too

Thank Alan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile

This shop has everything you want but often the price is more than you expect to pay. They have the top brands at the top prices. I loved looking at the products for sale. It was easy to get around the store. They have a...More

2  Thank Karene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 2 weeks ago via mobile

Visited the food courts after reading reviews. Very underwhelming. Food is no different than any you find anywhere else. Besides being overpriced there is also no designated eating area so you must leave the store to consume it. When we did finally eat what we...More

Thank Brad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
See more reviews
Reviewed 4 weeks ago

To be completely honest, I didn't do any shopping here beyond the food hall, so that is what I am reviewing. I absolutely loved the food hall at this store! I had heard that it was pretty neat, so my husband and I stopped here...More

1  Thank Rebecca A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

It has a very wide collection of various things which are set at different floors. Though we didn't do do much of shopping there but elaborating the stuff is itself nice. Cosmetics section is very good there

Thank priti m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2018 via mobile

Centrally located in Shinjuku , Isetan offer men’s and ladies fashion in 2 independent buildings. They are conveniently connected with a link way and offer a 1 stop shopping experience with a wide selection high end branded fashions and accessories for all . One of...More

1  Thank Tracks1102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2018 via mobile

The Basement Food Hall is amazing and the staff are welcoming. If the weather is good, buy a tasty selection of savoury and sweet items and have a picnic in beautiful Shinjuku Park located nearby.

1  Thank BeanieSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2018 via mobile

My wife and I made several visits to Isetan while staying in Shinjuku. It was the best store we found for fashion, but we found the lower levels for food to be the best. There is a grocery store and so many other small retailers....More

Thank FlyAtNIght
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 13, 2018 via mobile

There is an annex block coded in red that is just for restaurants and cafes. From the outside it’s not obvious since there’s s cosmetics section on the ground floor. Luxury men’s clothes take up a building too, and it took me a merry go...More

1  Thank Jun-W0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2018

Went to the food hall at the basement. So many to choose from, bento, snacks, cakes, amazing. It's a nice shopping mall too.

1  Thank Mama2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
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Ask a question
Questions & Answers
lay khim k
November 14, 2017|
AnswerShow all 4 answers
Response from cal8888 | Reviewed this property |
The store is open from 10:30AM–8:00PM every day. If you go to the food hall after 7:00PM you will find the selections getting limited/sold-out. At 7:30PM many of the vendors will put their remaining items on sale and you can... More
1
Vote
Pradip S
September 12, 2016|
AnswerShow all 3 answers
Response from Yvonne L | Reviewed this property |
Yoyogi park flea market, shinjuku chuo park flea market and mitsui building flea market
0
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