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Isetan Shinjuku Store

Closed Now: 10:30 AM - 8:00 PM
Open today: 10:30 AM - 8:00 PM
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Certificate of Excellence
What Makes It Special
Closed Now
Hours Today: 10:30 AM - 8:00 PM
See all hours
Suggested duration: 1-2 hours
Traveler Overview
  • Excellent49%
  • Very good37%
  • Average12%
  • Poor1%
  • Terrible1%
Travelers talk about
“food hall”(73 reviews)
“food floor”(18 reviews)
3-14-1, Shinjuku, Shinjuku 3 Chome, Shinjuku 160-0022, Tokyo Prefecture
+81 3-3352-1111
Access Map
Store Directory
Store Directory
Other Branches Nearby
  • Ginza Mitsukoshi
  • Nihombashi Mitsukoshi Main Store
Shopping Tips
Services for overseas visitors are available at tax free counter. Tax-free shopping is available here. Foreign currency exchange machine is available. We offer hotel delivery service (Eligible hotels and conditions vary based on location). We offer Airport delivery service (Fee required). We offer language assistant.
Reviews (970)
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All reviewsfood halldepartment storefood floorshopping experiencejapanese brandsan amazing arraybasement floormelonincredible foodthe upper floorsgreat shoppingdumplingsrooftop gardensushitax refundcooked foodluxury brands
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1 - 10 of 392 reviews
Reviewed yesterday

Not fan of the food, But everything eles it Just great, has lots of things to do, to see, But it has lost of people, But even so they Are helpful

Thank richard m
Reviewed 2 weeks ago

A lot of pretty things to look at. I went to this store when it was 32 degrees outside. The store is super clean and the customer service is just fantastic.

Thank gtra3180
Reviewed 3 weeks ago via mobile

The crowd were unbelievable! It was crowded and everyone were still smiling with their services. I guess it is their culture to actually bring a "lost" customer to the place the customer has enquired. Rather than just showing and informing the route, they actually bring...More

Thank Laufeia
Reviewed 4 weeks ago

Excellent displays, customer service and products, definitely would recommend to visit the store.Love the displays and the selection.

Thank eltooth1
Reviewed August 9, 2018

Loved the store and it was one of my amazing visits during my trip in Tokyo! A must see for all shopaholics

Thank Mohammad S
Reviewed August 6, 2018

This is one store I returned to time and again. It’s logical layout, friendly yet not too pushy staff, fine displays and great food halls made this my favourite... and yes, Tokyo has more department stores than any city including London, New York and Paris.

1  Thank Elvira E
Reviewed July 31, 2018 via mobile

Items selling in this place has huge variety of choice. The shoes department has thousand pairs of shoes and styles for you to choose. They are pricey but good selection. The food court downstairs has a lot of nice pastry booth selling beautiful decorated cakes...More

Thank Nenelala
Reviewed July 16, 2018 via mobile

Great place to shop with a lot of high end brands. Good food can be found too. Super friendly staff can be found too

Thank Alan T
Reviewed July 7, 2018 via mobile

This shop has everything you want but often the price is more than you expect to pay. They have the top brands at the top prices. I loved looking at the products for sale. It was easy to get around the store. They have a...More

4  Thank Karene B
Reviewed July 1, 2018 via mobile

Visited the food courts after reading reviews. Very underwhelming. Food is no different than any you find anywhere else. Besides being overpriced there is also no designated eating area so you must leave the store to consume it. When we did finally eat what we...More

Thank Brad M
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Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
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Questions & Answers
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lay khim k
November 14, 2017|
AnswerShow all 4 answers
Response from cal8888 | Reviewed this property |
The store is open from 10:30AM–8:00PM every day. If you go to the food hall after 7:00PM you will find the selections getting limited/sold-out. At 7:30PM many of the vendors will put their remaining items on sale and you can... More
September 12, 2016|
AnswerShow all 3 answers
Response from Yvonne L | Reviewed this property |
Yoyogi park flea market, shinjuku chuo park flea market and mitsui building flea market