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I wish I could say good things about this experience. There were 8 of us, including our guide, and the seas were so rough, we all were sick despite haven taken medicine an hour before embarking. Literally, we all laid around/slept for hours, feeling miserable. The crew did their best, besides turning back and/or advising us not to go. I felt there was pressure on the captain from the “office” to go out. I do know they refused to give any compensation, stating that it was technically “safe” to be on the water.…
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Date of experience: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Five hour whale watching cruise followed by a dip in the sea and delicious lunch on "Jade', the catamaran. The team who ran the charter were very friendly, knowledgeable and helpful. Journey started with a clear briefing by Captain Chamith and he helped all of us for a comfortable journey. Chathuranga and Lasindu (life guards/boat crew) were friendly and helpful throughout and they spotted a pod of about 20 short finned Pilot whales. The tour was responsible and didn't disturb the whales or dolphins (kept the distance from animals and engine switched off) while giving plenty of time for us to watch and photograph. Breakfast, lunch and drinks served were of a very good standard thanks to chef Pushpa kumara. Would have been nice if the company could come up with ways to reduce the plastic water bottle usage. Had such a good time! I would definitely recommend this service to anybody both local and foreign.…
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Date of experience: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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We booked the sunset trip which was 3-4hrs. Super easy communication to book and to find the boat. Once aboard, the boat was incredible. A real top end vessel with an amazing crew. We sailed around for a while then stopped at a lagoon to paddle board and swim before having some amazing food on board. We set off again and even caught a glimpse of a whale which is very rare in the evening. Perfect way to chill out on a warm evening…
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Date of experience: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Me and my friend booked the 7hour whale watching charter and we had such a lovely time. The team who ran the charter were very friendly, knowledgeable and helpful. The boat was clean and spacious, there were only 4 passengers on it totally including us which made it a really nice sailing experience. And the food and drinks served were definitely of a good standard. I would definitely recommend this.…
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Date of experience: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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don't pay the full amount before the tour. even if something goes wrong no responsible person talk to. A bunch of crooks are in the Mirissa office. (to the owner: you have done a massive investment don't let these culprits ruin your reputation). As Sri Lankan citizens, we could fight for this injustice, but for foreign tourist you may not get any refund until you leave the county. so learn from us, DO NOT PAY TOTAL AMOUNT BEFORE THE TRIP As a group, we have booked 8 cabins for 19/20th December 2021. Before at least one week we had to pay the full payment. (it seemed a reputed company so we trusted it) Due to being the first contact of a Covid - 19 patient one family couldn't make it. So we used only 7 cabins and at that time CAPTAIN SAMI (Samitha de Silva) the person who coordinate our booking verbally said once we send the PCR report, He will arrange another tour or refund to that family. (Since the contract shows something similar we believed him) It was a good tour, the boat conditions were good. service is also good. But after the tour, No one was responding to us for the tour or refund. even when we submit the PCR report to the office (Ravidu) and Samitha was passing the ball to each other. After a long argument, they finally had to agree to offer another tour. But, All our numbers were blocked from their phones. Now when we call the company, Ravidu was saying we had paid commission to Samitha (their own employer) so we need to discuss with him. Samitha is talking like a drug addict (not to the point) and very unprofessional. He agrees to a refund and begged not to talk to the company again and ask for another trip. He put some amount and ask one month time period to settle the balance. Even though it had been a month there is no trace of Samitha. When I call ravidu, he said he can't remember such an incident. What I understand is they haven't put the correct bill and our refund money was shared by them and thought they could easily escape from us with money. Later, we contacted GM of the company he further took one week and told us we had a direct booking with Samitha and there is nothing he can do. (own company employee working as a broker too)…
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Date of experience: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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