Phuket Tours Direct
Phuket Tours Direct
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM
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About
Phuket Tours Direct is the leading tour agency in Phuket, licensed by the Tourism Authority of Thailand. We have many years of experience from the numerous tour operators running tours in Phuket and for this website we have selected the best tours on offer in each category, based on the tour operators' professionalism, reliability and tour experience. Due to the volume of tours we are processing, we enjoy excellent deals from the tour operators which in turn allows us to offer the best prices in the business to our customers, hence we can confidently exercise our Best Price Guarantee policy.
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Reviews may contain information about traveler safety at this business.
Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
457 reviews
Excellent
250
Very good
96
Average
37
Poor
16
Terrible
58
duncan w
Limassol City, Cyprus30 contributions
Mar 2023
A really excellent tour day, very well organised, packed a lot in. The islands are incredible and beautiful and other people have reviewed all that well so I will only add a couple of bits of info that might be helpful. When you arrive at the port there is a nice refreshment area serving complimentary cold drinks, tea and coffee etc, clea toilets and the option to buy slip on waterproof beech shoes and waterproof camera phone wallets both of which were inexpensive and highly recommended as you will be getting into canoes etc and walking around rock caves. Once on the boat more complimentary water and fruit juices are offered at very regular intervals as well as water melon, pineapple and at one point ice lollies so you are never thirsty or lacking refresment. There is also a toilet on the speedboat. If you taake a bag of belongings they will be safe on the boat any time you diseembark. We had a good buffet meal, chicken legs, salads, batterred prawns and onion rings, rice and noodles and Tom Yum soup at the floating village in a very nice restaurant area. The hole day is about 6 hours on the boat plus transfers which can be an hour or more each way depending on your pick up location. All teh staff were very friendly and helpful and it was a fun daay we enjoyed very much. One of the better tours to do.
Written March 27, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Akbar T
11 contributions
Oct 2023 • Family
At first, I was drawn in by their seemingly lower prices compared to other agencies, which led me to browse through reviews. The mix of positive and negative feedback created a bit of hesitation, but I considered that satisfied customers often don’t leave reviews. I took the plunge, understanding that what suits one might not suit another. The risk was worth it. Our experience was flawless – no issues whatsoever. The staff were exceptionally welcoming, and the agent helped us select the perfect tour tailored to our needs. Our Phi Phi tour with the family was an absolute delight. Traveling with my wife and a 6-month-old infant, I opted for the VIP cabin initially, and it was worth every penny for the comfort it provided
Written November 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Silvia
4 contributions
Feb 2020 • Family
We booked 2 trips with Phuket tours direct.
First one was the Phi Phi + Bamboo islands and it was perfect, the driver picked us from the hotel exactly on time, the crew from Ocean mania were just great ,our guides Honey and Mina very knowledgeable about the islands, helpful,always smiling and entertaining us on boat. Food was good as well, a buffet with everything for everyone.
This is a memorable day for me and my family
Thank you!
The second trip was the Khao Lak safari with” Sutin Group” The tour guide barely spoke English and barely spoke to us. Very poor lunch which was included in the price. The air conditioner was broken and the car was dirty.
The staff from the Elephant trekking and bamboo rafting they were great!
10+ for the guys from Ocean mania, and the staff from the bamboo rafting & elephant trekking
0 for Sutin group
First one was the Phi Phi + Bamboo islands and it was perfect, the driver picked us from the hotel exactly on time, the crew from Ocean mania were just great ,our guides Honey and Mina very knowledgeable about the islands, helpful,always smiling and entertaining us on boat. Food was good as well, a buffet with everything for everyone.
This is a memorable day for me and my family
Thank you!
The second trip was the Khao Lak safari with” Sutin Group” The tour guide barely spoke English and barely spoke to us. Very poor lunch which was included in the price. The air conditioner was broken and the car was dirty.
The staff from the Elephant trekking and bamboo rafting they were great!
10+ for the guys from Ocean mania, and the staff from the bamboo rafting & elephant trekking
0 for Sutin group
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lakshan J
1 contribution
Nov 2024 • Family
I booked the Phi Phi Island + James Bond Island tour by a Catamaran with Phuket Tour Direct because they assured me the tour would be operated by a catamaran. This was a crucial factor for us as we were traveling with a baby and wanted a smooth, comfortable journey. However, on the morning of the tour, we were shocked to find that the operator was using a speedboat instead.
The speedboat was far from what we expected—it was bumpy, uncomfortable, and completely unsuitable for what we expected. We specifically chose and paid for the catamaran option, which is of higher value, only to be misled and forced into a less suitable alternative.
This experience left us very disappointed. The lack of transparency and communication and failure to deliver the promised service made what should have been an enjoyable trip stressful and uncomfortable.
I would not recommend Phuket Tour Direct and its services for anyone else looking for Phuket island tours.
The speedboat was far from what we expected—it was bumpy, uncomfortable, and completely unsuitable for what we expected. We specifically chose and paid for the catamaran option, which is of higher value, only to be misled and forced into a less suitable alternative.
This experience left us very disappointed. The lack of transparency and communication and failure to deliver the promised service made what should have been an enjoyable trip stressful and uncomfortable.
I would not recommend Phuket Tour Direct and its services for anyone else looking for Phuket island tours.
Written December 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paiis
Thailand127 contributions
Jan 2023 • Friends
We took a trip to James bond island operated by James Bond grand vision company Ltd during the booking terms and condition there were a few things they’d been incorrect with. I booked the tour online, under the impression transfers & national park admission were included which it stated. Which wasn’t correct, after the tour had ended we were approached and asked for 1000b. With surprise we didn’t have that amount of money to hand and were told we’d have to pay after being dropped back to our hotel.
This not being the only poorly advertised thing, the itinerary started the monkey caves would be the first point on our tour however they weren’t, we didn’t actually set off on the tour until 11:30am heading to the canoeing, James Bond island followed by the fishing village at no point were we told that they’d add the monkey caves at the end of the tour which would mean we everything was late.
We ended the tour an hour late.. which then meant the travel back to our hotel would be late, not mentioning our transfer would be over two hours long!!! This is an absolute joke! It doesn’t state anywhere that we’d spend Almost 5 hours on a mini bus! Had this have been advertised I wouldn’t have booked the tour. It clearly states the tour ends in Phuket.. not almost two hours away from Phuket!
I wouldn’t recommend this tour unless you want to spend most the the trip in a mini van!!
Not my idea of fun! Definitely not worth the 2000b spent!
This not being the only poorly advertised thing, the itinerary started the monkey caves would be the first point on our tour however they weren’t, we didn’t actually set off on the tour until 11:30am heading to the canoeing, James Bond island followed by the fishing village at no point were we told that they’d add the monkey caves at the end of the tour which would mean we everything was late.
We ended the tour an hour late.. which then meant the travel back to our hotel would be late, not mentioning our transfer would be over two hours long!!! This is an absolute joke! It doesn’t state anywhere that we’d spend Almost 5 hours on a mini bus! Had this have been advertised I wouldn’t have booked the tour. It clearly states the tour ends in Phuket.. not almost two hours away from Phuket!
I wouldn’t recommend this tour unless you want to spend most the the trip in a mini van!!
Not my idea of fun! Definitely not worth the 2000b spent!
Written January 21, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Why were you under the impression that transfer fee and national park fee were included when the transfer fees and national park fees are clearly visible and stated under each tour on the website and it is also stated on the tour voucher so why the surprise?
It is also clearly stated in the tour program that the pier is in Phang Nga province and the pier is located 30 minutes from Phuket province, not 2 hours.
Written February 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sudhik2000
4 contributions
Dec 2022 • Family
I took a trip to James bond island operated by James Bond grand vision company Ltd and we were 6 people group with 2 elders and 1 kid. It was one of the worst experience to end my trip. The company supposed to pick us up at 9am and picked us only at 9.40 am. We reached panjee village at 1.10pm and was able to get food only by 1.25pm. We had quick lunch and as per recommendation from our guide went to visit school and floating bridge. On the way, two got lost and due to communication issue, were delayed by 20 min. I left my kid in the boat and went to fetch others. The guide was mocking us for being late and also had almost took off with my kid on my boat. Then, he behaved rudely with my wife and family members. In the due course, my daughter got hurt and was bleeding. I asked for some first aid and he completely ignored. I would never ever recommend this company to anyone. I wanted to end my tour with good memories, but ended with absolute horror. I will rather recommend to consider other company. Thanks Sudhi k
Written December 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Please follow the instructions by the tour guide and there will be no problem.
Written April 1, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Александр М
1 contribution
Jan 2024 • Family
I was pleasantly surprised by the service. Took "Phi Phi 1 day on speedboat" with wife and 3 years old baby (btw no ticket until 4 yo). We had WhatsApp support before our trip even at early morning when driver delayed for 10 minutes (probably coz of other passengers). Next it was good explanation of what we would do, when and how, with photos and map. Two our guides and speed boat crew where very cozy, informative and helpful, shared good advises and took photos with dedication. We had snacks all the time (~12 hours), 1 lunch buffet in big restaurant, 1 "fruits afternoon brunch" at the end of our trip. We had access to free toilet almost always, masks and overall help with snorkeling.
Have read bad reviews here and probably those "negative" reviewers just missed some points in agreement but (unfairly) expected company to cover all pre-payments for them. Also as any shared sea tour on small boats it is expected to be somewhat dirty and crowded. But guides and crew smoothed out these moments for me and I have only positive memories about this tour.
Have read bad reviews here and probably those "negative" reviewers just missed some points in agreement but (unfairly) expected company to cover all pre-payments for them. Also as any shared sea tour on small boats it is expected to be somewhat dirty and crowded. But guides and crew smoothed out these moments for me and I have only positive memories about this tour.
Written January 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Surjeet S
23 contributions
May 2022
Paid the fees/price quoted/required for the James Bond Island trip. Why was there an extra charge of THB 300 each for the National Park fee? One can't visit James bond Island without paying this fee. This is utterly disgusting. Why don't you add this to the initial price? The E-mail written came back with an automated reply. It seems they do not bother with customers once they have sold the trip as they probably know he/she will not come back again.
Written June 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is clearly stated on the tour page that there is a national park fee to be paid in cash during the tour.
Written September 16, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria E
1 contribution
Oct 2023 • Solo
Most horrible experience ever. Booked a speedboat because of fewer people and faster. They think because a boat has three engines it makes it a speedboat. We did not get what we paid for. The food on the floating island was horrific to say the least. We were not allowed to explore and were ushered to an area where they tried to sell products to us.
Written October 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
katulka74
Bratislava, Slovakia8 contributions
Apr 2022
Me and my friends, we took part in three trips offered by this agency. All of them were well organised, Just one thing what could be improved, we could pay just cash, no other way was functional at the time we went for trips, no pay pal, no cards, no online pay.
We went for a trips to Phi Phi islands, Similan islands and James Bond island. All of them very very interesting, well organised, with nice staff. Just visiting Naka bay at James Bond trip was dissapointment, beach was dirty, nothing intersting to see and a lot of annoying sellers asking each five minutes to buy something.
We went for a trips to Phi Phi islands, Similan islands and James Bond island. All of them very very interesting, well organised, with nice staff. Just visiting Naka bay at James Bond trip was dissapointment, beach was dirty, nothing intersting to see and a lot of annoying sellers asking each five minutes to buy something.
Written May 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What is the best Elephant tour to visit in Phuket?
Also any other day tours that is worth while as well.
Kim
Written April 27, 2023
I want to know if there are suitable platforms /piers to board and alight at Phuket, Phi Phi Island, Maya Bay, Monkey Island, Bamboo Island and other islands etc or we have to climb to boat from deep water as we are all aged persons.
Written September 17, 2019
I want to know if there are suitable platforms /piers to board and alight at Phuket, Phi Phi Island, Maya Bay, Monkey Island, Bamboo Island etc or we have to climb to boat from deep water as we are all aged persons.
Written September 17, 2019
There is no deep water when exiting the boat. The water might get up to your knees but that's about it. I took many tours while I was there and there was easy access to the islands. I would look on youtube and search james bond island tour, phi phi island tour, etc. They might have some footage on how the tourist exit the boat and you can also ask some questions.
Written September 17, 2019
Hoi....wij hebben het idee om met Phukewt Tours die James Bond tour te maken......jij zegt NIET DEN......was het echt zo slecht..?
Written August 17, 2019
What I'm saying is, I just can evaluate the booking system of Phuket Tours Direct - they don't operate directly the tours: the one I did was operate by Andaman and was very good.
To James Bond I used Khao Lak Tour Plan since I was in Khao Lak at that time - is also a very good agency.
Written September 3, 2019
We booked the tour at the tourist desk near reception in the foyer of the Cape Panwa Resort
They are very helpful and give great advice on what to expect on the tour
All payments were made at this desk
Written December 19, 2018
Greetings.
Hello i want to ask you about this tour, the tour website say " Stop at the mouth of maya bay" are you really stop? and what does it mean? stop at the beach or what? Thank you..
Best Regards,
Written July 18, 2018
Hi there, been in phuket for 3 times, and if you able to go for an island hoping, please choose the best travel agent, as i experience a variety of type of Tour agent, they were different. please ask the person to give the spead boat, so you able to stop by at maya beach, or other island. for sure phuket is a must travel island.
Written August 8, 2018
we four persons are coming to Phuket on July 21 (Flight No. Flyscoot TR-652; flight landing time 19:05 hrs) at HKT (Phuket International Air Port) and would go to Patong pearl Hotel Sawatdirak road. We would leave from Phuket on July 23 (flight time 21:30 hrs).
We need air port transfers from Aitport--Hotel-Airport. Also we need to visit important places in and around Phuket on July 22 and 23.
Please inform me details about the places to visit and also the TOTAL PRICE for these visits.
Written July 1, 2018
I would rent a car from budget car rental. I would research distances from patong beach where the boats leave and it’s easier to get other places on the island.
Written July 1, 2018
I want a full day phuket trip and then a drop to phi phi island at 5.30pm ferry.. Date - 27th May
People - 1
Can you arrange that? and how much price
Written May 23, 2018
I paid 650baht for return ferry last month including transfers I booked using a tour desk near the centara Karon resort
Written May 23, 2018
Len098
Bullay, Germany
Kann mir jemand sagen wie ich den Veranstalter kontaktieren kann? Meine E-Mails an "info(at)phukettoursdirect(punkt)com" werden zurückgeschickt und über Facebook gehts auch nicht...
Written February 7, 2018
bonjour, j'ai pris le tour chez un homme dans la rue et j'ai payé 3600 baths pour deux personnes tout inclus. contactez par téléphone +6676383228 ou sur le mobile phone +66862925522
mais attention le prix plaquette c'est 3200 par personne mais nous avons négociés pour 3600 à deux. Ça ne vaut pas plus. ne vous faites pas avoir 😎
Written February 7, 2018
Souvick B
Manchester, United Kingdom
Hi, I want to book Phi Phi island tour form Phuket on 14th March, 2018. Is it advisable to book it now this early? Or shall I book it later? Also suggest which is the best tour for Phi Phi?
Written January 8, 2018
I booked it while I was in Phuket. 3 days before taking off. it was still good. weather is unpredictable.
Written January 14, 2018
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.