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Santa Ana Star Casino Hotel

Open Now: 12:00 AM - 11:59 PM
Open today: 12:00 AM - 11:59 PM
Review Highlights
Try your Luck in Bowling, Located on the Second Floor of the Casino

I did not stay at this hotel, but thought that I would check out the casino. I was really... read more

Reviewed 4 days ago
mmarro2001
,
Sunrise, Florida
Nice birthday stay

We arrived in Friday and checked out on Sunday, we were very impressed by the beautiful hotel and... read more

Reviewed 1 week ago
romap600
,
El Paso, Texas
via mobile
Read all 143 reviews
17
All photos (17)
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Traveler Overview
  • Excellent41%
  • Very good27%
  • Average15%
  • Poor6%
  • Terrible11%
Travelers talk about
“non smoking”(9 reviews)
“mesa grill”(6 reviews)
“new mexico”(10 reviews)
About
With over 1,600 of the loosest slot machines and the friendliest table games dealers, The Star is New Mexico’s Best Bet.
Open Now
Hours Today: 12:00 AM - 11:59 PM
See all hours
Contact
54 Jemez Canyon Dam Rd, Santa Ana Pueblo, NM 87004-5985
Website
+1 505-867-0000
Call
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Reviews (143)
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LanguageEnglish
55
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All reviews non smoking mesa grill new mexico players card slot machines table games valet parking players club smoking area burger rio rancho gaming tables body wash service was great mini fridge shampoo and conditioner shuttle bus
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1 - 10 of 142 reviews
Reviewed 4 days ago

I did not stay at this hotel, but thought that I would check out the casino. I was really impressed with the full-size bowling alley that they have on the second floor. However, don't come to play on a Wednesday night, as all of the...More

Date of experience: January 2019
Thank mmarro2001
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded 2 days ago

Thank you for leaving us your review. We're happy to hear that you enjoyed your time with us. We look forward to serving you again.

Reviewed 1 week ago via mobile

We arrived in Friday and checked out on Sunday, we were very impressed by the beautiful hotel and our beautiful suite. We enjoyed the food at Mesa grill, dessert and drinks at Cantina Rio, and we gambled. I love that we had the option of...More

Date of experience: January 2019
Thank romap600
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded 1 week ago

We're happy to hear the you enjoyed your birthday stay with us. We're also delighted that you enjoyed your meals at Mesa and Cantina Rio. We look forward to serving you again.

Reviewed 2 weeks ago via mobile

Booked a four night stay at the hotel. The first two nights there was no hot water in the shower. We were then moved to another floor where the phone and tv had problems. This is a newer hotel. I was told they would not...More

Date of experience: January 2019
Thank Sdmillar505
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded 1 week ago

Thank you for sharing your experience with us. We are sorry to hear about the problems you experienced during your stay. We will share your feedback appropriately within our company and use it to help us improve upon our service moving forward.

Reviewed 3 weeks ago

We go to Sandia Casino every time we are in town because it is close, has good food and plenty of games. BUT after having gone to Santa Ana, it is now my favorite. The hotel is new and beautiful, everything is clean, staff is...More

Date of experience: December 2018
Thank kariesue
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded 3 weeks ago

Thank you for leaving us such a great review! We're happy to hear that you enjoyed your time with us and that we've become your new favorite! We look forward to serving you again.

Reviewed December 2, 2018 via mobile

Spent a Friday and Saturday night here. The room we had was fantastic, a nice 2 room suite. The view was also quite good. Our suite was near the elevators, but we didn’t have a problem with noise. The room was clean and nicely appointed....More

Date of experience: December 2018
Thank 678briano
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded December 4, 2018

Thank you for leaving us this great review. We're happy to hear that you enjoyed your weekend stay with us. We look forward to serving you again.

Reviewed November 12, 2018

Nice , Clean and friendly . Nothing to say but good things. Must check it out.You can go to the casino and have fun winning at the gaming side also.

Date of experience: November 2018
1  Thank Menorca007
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded November 12, 2018

Thank you for leaving us this review. We're happy to hear you enjoyed your stay with us and we look forward to serving you again.

Reviewed November 6, 2018 via mobile

Hotel is brand new and very nice. Staff is very friendly and breakfast is great. Wish they had bath tubs though.

Date of experience: November 2018
Thank careless2001
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded November 7, 2018

Thank you for leaving us your review. We're happy to hear you enjoyed your stay. We hope we get the chance to serve you again.

Reviewed October 30, 2018

The rooms are generous in size and the price was GREAT!! Everyone was friendly and the service was great.

Date of experience: October 2018
1  Thank Dream67857957857
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded October 31, 2018

Thank you for leaving us this great review. We look forward to serving you again.

Reviewed October 24, 2018

This property has just added a hotel to the casino and it is really well done. The rooms are generous in size and the price was great! Compared to the other two casino resorts in Albuquerque this is a great value. The bed and the...More

Date of experience: October 2018
Thank Beth421970
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded October 25, 2018

Thank you for leaving us this great review. We're happy to hear that you enjoyed your stay with us. We look forward to serving you again.

Reviewed October 14, 2018 via mobile

This hotel casino opened July of this year! It is a lovely! We went not knowing the balloon festival was going on. They were extremely nice all rooms non smoking. We signed up for a players card and got all kinds of stuff And visited...More

Date of experience: October 2018
Thank F2013OJelenac
Jared W, Marketing at Santa Ana Star Casino Hotel, responded to this reviewResponded October 17, 2018

Thank you Elena for leaving us this review. We're happy to hear that you enjoyed your stay with us and got a little extra surprise with the Balloon Fiesta! We look forward to serving you again.

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Questions & Answers
Ask a question
Tom O
December 30, 2018|
AnswerShow all 2 answers
Response from Jared W | Property representative |
We do have some pet friendly available rooms. Please call in advance to check the availability of those rooms (505) 867-0000.
0
Votes
Victoria V
October 31, 2018|
AnswerShow all 6 answers
Response from F2013OJelenac | Reviewed this property |
no they are completely non smoking rooms. but the elevator is close by, you can go to the casino to smoke
0
Votes
Vinny R
November 22, 2016|
AnswerShow all 6 answers
Response from Toni M | Reviewed this property |
Absolutely Not!
0
Votes