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Phuket Scooter Rental

Phuket Town, Thailand
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About Phuket Scooter Rental
Top rental motorbike company in Phuket. Works in scooter rental business for 5 years. All the scooters, motorbikes are in pristine, excellent technical condition. Phuket Scooter Rental team are following the highest standards of personal conduct with respect to responsibility, tradition. Free delivery, pick up at your hotel, resort in Phuket between 10am and 5pm. Our scooter fleet is huge, excellent service with satisfied customers. No doubt, choosing Phuket Scooter Rental is the safest, best start for your holidays. Requirements: Copy passport, copy motorbike drivers license A1, A2 or A, copy international drivers (IDP, depend on your home country), security deposit.
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Hours Today: 10:00 AM - 6:00 PM
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Phuket Scooter Rental
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95Reviews16Q&A
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Sweatless wrote a review Mar 2020
Sydney, Australia5 contributions6 helpful votes
In the end I had to cancel the bike on the day of delivery due to the Covid19 situation. However, I am still doing a review as the ease of booking, updates, communication and understanding from Gunter was Excellent. I was staying in Kata, so it was not a local delivery, but he completely understood and was such a true professional to deal with. I would highly recommend dealing with this company and saving yourself some heartache by dealing with less reputable places around.
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Date of experience: March 2020
1 Helpful vote
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Response from Inspire827319, Manager at Phuket Scooter Rental
Responded Mar 30, 2020
Covid19 is a unfortunate event for all of us. We, like everyone else, consider 'safety first' and health is paramount. Hopefully everything went well with you and may we welcome you in the future! Thank you for writing this review, take care.
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Markus_TM wrote a review Feb 2020
Helsinki, Finland20 contributions32 helpful votes
Rented a 125cc Yamaha Grand Filano for 8 days when on holiday in Phuket. I did the reservation for the next day delivery at my hotel online on their website, and received a rental confirmation email shortly after in my email inbox. On the following morning I received a WhatsApp message saying, that the scooter was on its way to my hotel and soon after a second message saying that they're waiting at the reception. I met Gunther at the hotel reception and filled the necessary forms & had the licenses photoed, and paid the rental amount and deposit (paid deposit in Euros, that was handy, and no need to leave your driving license to them). The process was quick and professional, and Gunther was not only very helpful with everything but also a very friendly and nice guy overall. We organized the pick-up at another hotel 8 days later, which again was a smooth and easy process with communication via Whatsapp. The scooter itself was in very good condition despite having over 40 000 kilometres on the clock and it worked faultlessly the whole week. The helmet they provided was also good (and clean) enough. I took photos of the scooter when it was delivered to ensure all scratches & dents - of which there were just of few small ones - were documented, and since I had managed to keep the scooter free from further scratches I was handed back the deposit without any discussion upon the pickup. All in all the whole thing was a brilliant, easy and pleasant experience and I will definitely rent scooter here again when next time in Phuket. Strong recommendation!
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Date of experience: February 2020
3 Helpful votes
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Response from Rattanaporn M, Manager at Phuket Scooter Rental
Responded Mar 14, 2020
Thank you, Markus, for leaving us this review and taking time to write it. We are honored to hear that you had a good experience with our company and especially the 125cc Yamaha Grand Filano. We will always be here to help and inform our guests, because this is what we do and who we are. We think communication is so important and that's why we love working with WhatsApp. We hope to see you again in Phuket!
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geeez wrote a review Feb 2020
Norfolk20 contributions55 helpful votes
Second time within a year we have used Phuket Scooter Rentals when travelling through and once again, the service, staff and of course the scooter were all excellent quality. We rented a 110cc Honda Scoopy and found this sufficient for many beach and places of interest visits, the good thing about Phuket Scooter rentals is the delivery and collection to your hotel (for a small fee) takes the worry away from you in having to return, also Phuket Scooter rentals pride themselves on your experience and ensure that your scooter and safety is a the forefront of their minds. I would most definitely recommend this place to anyone in Phuket needing to get around, my wife and I absolutely loved travelling this way, also my daughter and her boyfriend met us in Phuket and their first scooter rental was a success, they loved every minute and would also recommend. Thankyou Gunter, his wife and daughter who most definitely made our Phuket adventure a lot easier. All the best for the future.
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Date of experience: February 2020
1 Helpful vote
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Response from Rattanaporn M, Manager at Phuket Scooter Rental
Responded Feb 24, 2020
Very sincere thanks for this comprehensive review. We ourselves can add nothing more. Many greetings from the three of us.
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Mary C wrote a review Jan 2020
Poole, United Kingdom2 contributions4 helpful votes
Recommended, they deliver to your hotel free of charge and collect. Scooter was clean and in excellent working order good English spoken by the owner who spent time to give helpful advice would definitely use again..
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Date of experience: January 2020
2 Helpful votes
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Response from Rattanaporn M, Owner at Phuket Scooter Rental
Responded Jan 30, 2020
Great! That you took the time to inform our future guests, how you appreciated the service and your chosen scooter. We hope to welcome you again in the future. Thank you .
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Marie❤️ wrote a review Jan 2020
6 contributions9 helpful votes
Its it not the first time that Asian people talk to us like animals. We were just asking a question. You don’t deserve any of your 5 stars talking to people like they are idiots. If you want to feel like they just want your money and encourage a compagnies that is direspecfull with their buyers! Go for it ! We ask him if he can deliver and he told us .. we don’t delivers pizzas. You know what you will never delivers also, stack of moneys at the bank while treating your customers like garbage ;) in Canada we don’t do business in an arrogant way ! Good luck
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Date of experience: January 2020
2 Helpful votes
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Response from Rattanaporn M, Owner at Phuket Scooter Rental
Responded Jan 7, 2020
Thank you for taking the time to describe your experience with our company. You write in anger and frustration because we have refused to provide you with a good scooter and to be able to perform our good service. Had you taken a little more time and provided a detailed explanation of your simple question. Unfortunately, the readers of this review cannot care what actually happened between you and our staff. To clarify this: Your request was to deliver the scooter within 2 hours to a bus terminal in Phuket. - Our website clearly states that we do not deliver scooters to a bur terminal or a pier. You informed that our website did not function optimally (Bugs) because you could not do the booking of the scooter with delivery within 2 hours. Our system, software is set up in such a way that you can only book for the next day, as it should be with a neat schedule. -we use a high standard service and quality scooter so that every customer is 100% satisfied. If we suspect that we cannot guarantee you this service, you will be refused. To our regret, we would have liked to help you as a customer. Perhaps this is still possible in the future, if you better organize your planning for renting a good solid scooter, "don't just order a pizza" that can be delivered immediately
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