Destination Services
Destination Services
4.5
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Phuket Town, Thailand

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Tours and Tickets by Destination Services
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
36 reviews
Excellent
30
Very good
3
Average
1
Poor
0
Terrible
2

CazManc
15 contributions
Nov 2019
This was such a great day out. The location is magically and looking out onto the beach while eating your own dishes was brilliant. The lessons were taught with humor and the market visit was eye opening. I learned so much about basic cooking as well as how to use the spices and herbs of thai cooking. Recommend!
Written November 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cruiser42918519628
Hi, thank you very much for your rating and taking the time to let us know your feedback. That is indeed a great day to have. Kind Regards, Pascal
Written December 9, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Melanie P
Semaphore, Australia3 contributions
A fantastic day loved seeing the markets and learning how to cook authentic Thai food with Get an James our chefs. The School is set right on the beach and you also get the recipe cards of what you cooked to take home . Be ready to eat some delicious food
Written July 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cruiser42918519628
Hi, Thank you very much for your comments. We are glad you enjoyed the day and the food. Your future guest at home will enjoy some new dish. Looking forward to be of your service in the future. Regards, Pascal
Written August 1, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

katromul
Cumbria, UK15 contributions
Jun 2019 • Couples
Booked 3 trips with destination services, Jose greeted us on our first day, he arranged 3 trips for me and my husband, absolutely fantastic, well done Jose, just back from our second trip, so far brilliant, would highly recommend using destination services.
Written June 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cruiser42918519628
Greetings from Destination Services. We are glad we delivered great services and trips. Looking forward having you with us in a near future. Kind Regards, Pascal
Written June 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Martin1964
Shanklin, UK42 contributions
Jan 2020 • Couples
Would definitely NOT use again, arrived at Airport and their rep Nok was there to meet us, she was lovely, then it went downhill from there!
She couldn’t get hold of the driver, when he did turn up he was possibly the worst driver in Thailand, very slow. Ok we thought, at least we’re here- all is well.
Then the return transfer to the Airport ‘Sean’ arranged ‘no-one’ turned up. After over a dozen phone calls and texts, and leaving nearly an hour late, the resort got us a taxi, then I had to call Sean again from the taxi, so his people could meet us on arrival to pay the taxi.
Not what you want to be doing at the end of a holiday.
Steer clear - would never use again.
Written January 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir well received and noted your feedback on received airport transfer services. Arrival - too slow. For Health & Safety reasons, all our drivers abide by set speed limits. Departure - taxi. Our sincere apologies as indeed the originally scheduled vehicle could not show up on time after which a taxi was arranged and refunded. Thank you,
Written January 21, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amy B
Melbourne, Australia95 contributions
Nov 2019
I prebooked a transfer from the airport to my hotel at Merlin Beach. Unfortunately, due to a missed flight, spent the night in Singapore. I rang both numbers I had for Destination Services to advise them of my delay. Nobody answered either number, and one was supposed to be the emergency number.

When I got to Phuket the following morning, I found Destination Services and asked them about a transfer. They refused to take me and tried to blame me for everything. My delay was due to an airline delay, something completely out of my control. I showed them my phone recent calls to show them that I did try to ring them and nobody answered. They still refused to take me. I ended up in a taxi with a driver you had no idea where Merlin beach was and he dropped me off at the wrong hotel. I then had to get another taxi to the right hotel.
They try to make it look like they're doing something to help you, but they don't. They are quick to place blame on someone else.
Written November 17, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cruiser42918519628
Dear Amy, Kindly accept our apologies. Flexibility is key & unfortunately we couldn't honor your transfer the day after despite our policy in amendment / cancellation as our vehicle was taking a different route than yours, consequently not able to send you to your final destination or we would have. We did not tried to blame it on anyone but explained the process so you can inquire for a refund. Sincerely yours, Destination Services.
Written November 17, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GMH49
Sydney, Australia6 contributions
May 2019 • Couples
We were picked up and returned to the airport by private car. An agent met us at the hotel the next morning and arranged two tours for us. Everything ran efficiently and we were very well looked after.
Written June 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cruiser42918519628
Hi, Thank you very much for your feedback. We are glad that our great effort to provide quality services works best for our client. Looking forward having you with us on your next trip. Regards, Pascal
Written June 24, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kelly M
13 contributions
Jul 2018 • Family
This young man went above and beyond expectations, he met my and my daughter on arrival, advised us on tours, restaurants, prices, directions. This man knew everything even to say what tours to go on and when, bearing in mind the weather the animals etc, he was on hand day and night to answer any questions, he made everything so much easier
Written July 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Many thanks for your kind comments feedback Kelly, we will definitely pass it on. Stephan
Written July 18, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jeaton72
godalming120 contributions
Jun 2019 • Friends
We booked airport transfers via the hopper website and the transportation was supplied by Destination Services.
Excellent transfers, prompt, clean and comfortable. We were even greeted the following day by a rep at the hotel, who was very informative about the local area.
Would use again
Written June 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sir many thanks for your feedback. We look forward to welcoming you back soon! Stephan
Written July 1, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Thesoutherntillys
Toddington, UK7 contributions
Apr 2019 • Family
This company are really helpful and efficient. Sert helped us book trips to phi phi islands, James Bond island, Anda elephant sanctuary and the SIMON show! He could not have been more helpful his communication is excellent and the trips were all wonderful.
Thank you so much Sert and all at destination services for helping us make some wonderful memories.
Written April 10, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pleased to read that you were satisfied with our services! Many thanks for your sincere feedback and will definitely pass this on to our colleague Khun Sert. Stephan
Written April 12, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Anthony
3 contributions
Jan 2019 • Couples
We used Destination Services for transfer services to and from our hotel as well as booked 2 island excursions during a recent trip to Phuket. Excellent punctual service received from Tor and team.
Written February 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Anthony thanks for your feedback, much appreciated and look forward to welcoming you again soon in Thailand or any of our other destinations! Stephan
Written February 7, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Destination Services - All You Need to Know BEFORE You Go (with Photos)

Destination Services Information

Excellent Reviews

24

Very Good Reviews

2

Destination Services Photos

20