Club Champagne Phuket Co. Ltd. - Speedboat & Yacht Tours

Club Champagne Phuket Co. Ltd. - Speedboat & Yacht Tours

Club Champagne Phuket Co. Ltd. - Speedboat & Yacht Tours
4.5
Boat Tours • Boat Rentals • Private Tours • Speed Boats Tours
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8:00 AM - 6:30 PM
Monday
8:00 AM - 6:30 PM
Tuesday
8:00 AM - 6:30 PM
Wednesday
8:00 AM - 6:30 PM
Thursday
8:00 AM - 6:30 PM
Friday
8:00 AM - 6:30 PM
Saturday
8:00 AM - 6:30 PM
Sunday
8:00 AM - 6:30 PM
About
Experience the difference with Club Champagne’s full service tour of the Phi Phi islands and Phang Nga Bay aboard a new, comfortable 15-metre speedboat. Enjoy a complimentary Continental breakfast served fresh in our office at Royal Phuket Marina before departing to witness the spectacular natural surrounds of the Andaman Sea. Discover Maya Bay, made famous by the Hollywood film, The Beach, or peruse dramatic limestone pinnacles near James Bond Island from, The Man With a Golden Gun. Experience 18th century Portuguese pirate caves followed by refreshing dips in emerald lagoons, or kayak through a labyrinth of ancient minerals molded into stalagmites and stalactites. Savour the tastes of our freshly prepared Thai lunches under a jungle canopy with the sand between your toes, followed by snorkelling with schools of fish over vibrant coral heads teeming with marine life. Travel with us and experience the difference.
Phuket Town, Thailand

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
305 reviews
Excellent
260
Very good
16
Average
12
Poor
4
Terrible
13

Schuetti
Phuket, Thailand7 contributions
Dec 2019
These guys made our day. My wife and me took a private charter boat to Phi Phi.
The tour was a blast! Great snorkelling, good food and plenty of drinks and fruits on board. Our guide Sammy was very informativ and funny. Highly recommended. Keep going like that guys.
Cheers Russel
Written December 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rick F
3 contributions
Jul 2018 • Family
Actual trip was Jan 2018 and my first review wasn't great as, while the tour and staff were FANTASTIC, we never received the photos we'd paid for. Recently contacted by staff (Giulietta) who dug through 17month old photos and found them...that's above and beyond. Well done. My daughter still talks about it.
Written June 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Rick, we would really like to thank you for the nice review and we apologize once again for the mistake regarding photos and video. We hope to see you again on our speedobats! Our Best Regards,
Written June 11, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sun-Seeker-Sun-Lover
London, UK211 contributions
Feb 2018 • Friends
An early start but so worth it and despite reservations it might be still very busy, it absolutely wasn’t. Really we coordinated so each stop we made, we were almost the only ones there. Everything really well organised and the day was amazing, never felt rushed. The boat and all the equipment was a real high standard with no shortage of snacks and soft drinks. The crew were brilliant with a massive thanks to Jay Jay, who was a first class tour guide, such a great personality and made my birthday feel extra special. Our hotel, the Pullman Arcadia booked it for us but you can book direct with them. Really reasonable price, a must do tour.
Written February 21, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, thank you so much for the lovely and excellent feedback! Your words are our motivation to keep our standards high and make our tours an experience! Of course we will forward your kind feedback to our crew! The Club Champagne Team loved to welcome you on board and we truly hope to see you again! We are currently adding tours and soon more destinations will be added. For your interest please kindly check our website. If you have any further questions please contact us anytime!
Written April 9, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Delisa C
2 contributions
Oct 2019 • Friends
Paid for tour ahead of time on October 11th. Tour scheduled for October 22, 2019. On October 21st I e-mailed them and asked what time they would be picking us up from our hotel the morning of. They responded by saying their boat was having mechanical problems and we could either reschedule to October 23rd or get a refund. We really wanted to do the tour and had a couple more days in Phuket and asked to reschedule to October 23rd. They confirmed and we thought everything was good. I got another email on October 22nd saying they were still having mechanical issues and we could reschedule again for a later date or get a refund I responded immediately and asked for my refund. They said it would be processed the next day, which would have been Wednesday October 23rd. On Friday October 25th, I still didn’t see the credit back to my account so I reached out regarding my refund with no response. On Saturday October 26th I reached out again to confirm the refund. They responded on Sunday October 27th saying their accounting team doesn’t work on the weekends and I would have my refund tomorrow (Monday October 28th). It is now Thursday October 31st, and I still do not have a refund. I have reported them to my bank as fraud!

We ended up ordering a Phi Phi Island tour off one of the hundreds of people selling tours on the street. We paid half the price of Club Champagne and the tour was great! Do yourself a favor save your money and just order a tour once you arrive in Phuket.
Written November 1, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sightseer06031168833
Dear 86delisac, A technical failure of a engine of our boat is out of our hands and need to be fixed for safety and comfort reasons, therefore we had canceled the tour and offered a refund. Your refund was proceeded the next day after the cancellation. We cant make a refund process with Paypal faster. Thats in the hand of Paypal. Best regards
Written November 27, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rennhard
Dubai, United Arab Emirates6 contributions
Mar 2018 • Couples
Absolutely a waste of time and a very expensive trip! Started with horrible cheap breakfast and a tyrme park type photo (yaen)
Went off to overcrowded Maya Beach. So many boats have ruined it all. Stinks like sewage too.
Then 5 mins ride to another overcrowded site for snorkelling...with nothing to see except a bit of dead coral.
Off to Monkey beach...again overcrowded. Of course there are monkeys as they are they fed crap by everyone. Totally boring. Then off to Bamboo Beach...another overcrowded spot!! Terrible lunch - great if you like indigestion though! ... Then another 5 mins journey for another snorkel (which wasn't too bad if you could see past the dead coral again)...followed by a long slow hot trip back to the jetty.
We were asked for another 1500 baht for photos and filming - which we kept telling them NOT to film us (but was ignored)...then asked for tips....haha.

All in all a complete waste of money (3600 Baht pp) and a day of vacation!!

But..if you like mass tourism then go for it!
Written March 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Rennhard, we would like to apologize for your recent experience and sorry to hear you were less than satisfied with our services. We will be reaching out soon and you should get an email to determine how we can provide you with a solution that makes you smile. If you prefer, you can also contact us directly at info@clubchampagne-phuket.com We value our customers opinions and would like to thank you for bringing this to our attention. Yours sincerely, Club Champagne Guests relation manager
Written December 5, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Amanda
Atlanta, GA8 contributions
Nov 2019
We booked at sunrise tour for 4 people and paid in advance. Due to weather conditions, the trip was cancelled. They were great at communicating initially regarding trying to reschedule, but when they said they would refund us our money back, we never got our money back despite attempting to contact several times. We are submitting a claim through paypal. Very unprofessional.
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

kurtkrausse2016
Bristol, CT140 contributions
Jan 2020 • Couples
Supposed to be picked up 5 am- we got up at4am to be ready . Why did we bother?!?At 5:30 we gave up waiting, grabbed a taxi to get us to the Royal Phuket Marina (which according to their website is where they are located). Boat scheduled to depart 6:30 for “sunrise “ tour, we arrived at 6am. Several tours were in progress thru other companies BUT NO CLUB CHAMPAGNE! We were told by other tour operators they no longer work out of Royal Phuket Marina! Their website says they do and also that they open at 6am. So we call & call & call- just voicemail. I emailed, texted- nothing! It is now almost 7am and I write this on our way back to our hotel- angry, frustrated, and heartbroken as this was tour I most wanted to do on our vacation. Fortunately we booked through Viator, so I don’t anticipate any refund issues BUT THIS NEEDS TO STOP! And on top or it all we’re out another $50 in taxi fees!

VIATOR / TRIP ADVISOR- DO SOMETHING ABOUT THESE SCAM ARTISTS!’n

Kurt Krausse
Written January 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TCSD49
Phoenixville, PA1 contribution
Dec 2019
We booked our tour to Phi Phi online three months ago, then they sent us an email stating that the boat had some damages and they moved us to three days later. But then guess what? We ask via email and whatsapp and no answer at all.
We are really upset. This is not professional and I wonder how they pretend to manage the company cheating on tourists.
We are waiting for the refund and they are not even answer!
Get yourself a favour, book with another company.
Written December 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Mackenzie
Miami Beach, FL26 contributions
Dec 2018 • Family
What the ...??? We wake up at 4:00 am, ready in the lobby by 4:30 for a 4:45 pickup. Well guess what? At 5:30 nobody showed up to take us. What a joke. We confirmed with the company multiple times and were reassured they will be there. It was. It easy waking up kids this early and for nothing. What’s worse is that we lost a whole day here. So upsetting and disappointing.
Written December 28, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 6565mk, on behalf of Club Champagne Phuket I really apologize for this inconvenience with the minivan transfer. I will contact you personally very soon for find a solution that will fits your expectation. Kind Regards,
Written January 7, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jonathan R
Atlanta, GA18 contributions
Dec 2019
They cancelled my trip the day before and told me they would be refunding my fees but it has now been over 3 weeks since the day of trip and I have not heard anything from them. Looking at other reviews this seems to be their M.O. DO NOT USE THIS COMPANY. TripAdvisor should remove them.
Written December 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Club Champagne Phuket Co. Ltd. - Speedboat & Yacht Tours - All You Need to Know BEFORE You Go (with Photos)

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