Indulgence Spa

Indulgence Spa, Cocles: Hours, Address, Indulgence Spa Reviews: 4.5/5

Indulgence Spa
4.5
11:00 AM - 6:00 PM
Monday
11:00 AM - 6:00 PM
Tuesday
11:00 AM - 6:00 PM
Wednesday
11:00 AM - 6:00 PM
Thursday
11:00 AM - 6:00 PM
Friday
11:00 AM - 6:00 PM
Saturday
11:00 AM - 6:00 PM

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
157 reviews
Excellent
131
Very good
15
Average
2
Poor
4
Terrible
5

JennyBliss
Asheville, NC7 contributions
Feb 2021 • Solo
This salon is amazing!!! It’s open-air situated in a garden of a really nice lodge/hotel in Cocles basically a few min or less bike ride from Puerto Viejo.

So far I’ve been here a month so I’ve visited 3 times.
I’ve gotten two braids - one Caribbean style and one more of a twist with side braid. I was in love with the look and the owner Auxi hyped me up and made me feel like a Queen! She is so talented at hair and beyond that she is the type of person you instantly feel friends with! She speaks English very well and has been so easy to contact on Whats App. She lives the Pura Vida mantra and yet takes her job so seriously and professionally delivers.

I also had a shellac pedicure and a manicure by another staff member who was also super sweet and cool to chat with. I loved how precise she was applying the color and the foot massage was perfect!

My boyfriend also got a hair cut and he says it’s the BEST HAIRCUT he has ever had. He told Auxi what he wanted and she hooked him up with the perfect fade and trim. He also enjoyed talking to her and learned a lot about the area and some new Spanish words. She encouraged him to keep trying out his Spanish and that he was doing great!

Overall I can’t say enough good things. This place is a gem and it’s because of the atmosphere, people, and awesome vibe!! I can’t wait to get more services done before I leave.
Written February 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

BethanyDaniels
Gosport, UK7 contributions
Nov 2020 • Friends
Go to this spa! Seriously! Me and a friend had an amazing massage experience here. The ladies were so kind and incredibly professional, we both felt like we were in great hands. I can't believe my muscles feel this different after only one session. The spa itself is beautiful, immaculate and so calming, set in a beautiful botanical gardens.

I also got my hair done here by Auxi and she was absolutely magic. I gave her the very vague instruction of 'I really hate my hair please can you make it nice' and walked out feeling like a goddess with a beautiful cut and masterfully done balayage.

Thank you so much to Auxi and the whole team at Indulgence Spa, I could not recommend you enough!
Written November 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

jeanettebinau
Olstykke, Denmark7 contributions
Jan 2020 • Solo
I have now had braids made twice by Auxi - and it’s the best experience EVER! Auxi is super pro, she will say her honest opinion to you but still listens to your wishes.
She did amazing with the braids both times.
First time she suggested to make it long, so I could put it in ponytail and make different styles (even though my thoughts was a short version) - but I am so extremely thankful that she gave her experienced feedback to me.
This second time she listened to me, and made it short.

I felt so comfortable, Auxi speaks English, great humor, easy to talk to, very very professional and skilled .... I can only recommend her/this place to you all.

The pictures are from this last time with the short version of braids.

And I had a glass of champagne 🥂🥂- nice touch ♥️
Written January 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lida E
1 contribution
Apr 2022 • Family
Scammers/racist to Americans. They have children $7 haircut on their menu. The owner made me wait half an hour while I took my kids out of school early to get there in time. She text me children $10, I get there and she doubled the price and tells me kids price is 10 years and younger, my children are 8 and 10. Zero apologies or accountability. They don’t treat their own people this way, they just try to milk you in you are American.
Written April 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alyah B
1 contribution
Nov 2021
It was such an amazing experience! After deciding to dye my hair for the first time I was super scared of messing it up but following the 888 (abundance) on her phone nr. guided me to this place and blessed me with a great experience and Auxi made me look like an angel.
This place is perfect for a magical, relaxing self-care day and for beautiful transformations.

Thank you Ms. Shamana Auxi :)
Written February 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Expedition195053
1 contribution
Jan 2020 • Solo
After several weeks in Costa Rica my hair needed emergency attention. It was very easy to make an appointment with Indulgence Spa on What’s up. When I got there, the owner,
Auxi suggested short cut and color. It fit my dramatic desire for something different. However, as a licensed cosmetologist I knew it was not easy task to go from very dark hair with grey roots to blond. Auxi assured me that with more then 20 years experience she could do this job. And she did!
I and my husband were delighted with results. We also very much enjoyed our chat with Auxi about living in Costa Rica. I am very grateful to Auxi and highly recommend her spa.
Written February 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

C. White
11 contributions
Feb 2021
I was looking to get my hair cut, I live in Puerto Viejo. Im a retired ex-pat from Texas, I wear my hair short. A friend suggested I go here. To his suggestion—mucho gracias. The place is awesome, open design with wood & stone. Auxsi cut my hair. She knows what she’s doing, the cut is stylish & easy. Im going back for a massage & pedicure. Auxsi is also bilingual. Cathy
Written February 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Szfek
Budapest, Hungary10 contributions
Aug 2021
10/10 experience!
Best massage I've possibly ever had, everyone speaks great English, super friendly staff, very clean and the setting is stunning. You're literally in the middle of the jungle.
I also got a manicure which I'm 100% happy with. Couldn't recommend this place enough!
Written August 10, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dor132133
6 contributions
Sep 2021 • Couples
Best massage ever. Professional and relaxing..the place is actually open, sounds and feels in the middle of the jungle,which it is.
The massagists are professional and kind.
Prices are more than fair compared to the other near by options..Thanks.
Written September 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

alex
Washington, District of Columbia, United States76 contributions
Feb 2019 • Solo
They were able to book a facial within an hour, after the other spa where I had made reservations failed to write down my facial. However, the facial and massage were painful and the interaction with the woman who gave me the facial was unpleasant.

When I arrived, she didn’t think that I should take my shirt off because we would just be working on my face. Typically, facials include neck massage and the good ones even include a shoulder and arm massage. She said she would do either an arm or a neck massage and I should choose.

I asked some details and she told me it was $59. I then asked how long it would be and she said between 30-45 minutes. I asked what the time variant would be for whether the facial ended up being 30 or 45 minutes. She said that for people whose skin is clean, it’s only 30 minutes. If your skin is in bad shape, then 45. She said my skin was very clean, I guess trying to set the expectation for 30 minutes. I explained that the facial I had originally booked at the other spa was $59 for one hour.

Thankfully she decided to give me a full hour and massaged my neck and my arms. Unfortunately, it was done extremely brutally. She pretty much used brute force to dig into my arms and hands as a form of massage and to just pinch away at my face as a form of extractions. After it was all done, there were large red bumps where there had been none. I had to wait around to ask what I should do about the blemishes and she said to relax. The spots remained for days and now, almost a week later, I can still see faint signs of the marks she left.

I did not complain in the moment because honestly I was just trying to make the best out of the situation. It was my birthday and my spa day had been ruined by the previous spa, which of course upset me. When I walked in here and asked all the questions I mentioned above, this person proceeded to semi-lecture me on how it is our responsibility to make ourselves happy, and a lot of other comments that just seemed a bit condescending, like she was on such a high and chill horse. She remarked on how much stress I had on my shoulders but it wasn't in a kind, alleviating way. I'm sorry but I don't think it's her place to make assumptions or pass judgement on whether or not I am stressed -- no one knows someone else's circumstances and I am not interested in paying someone to be judged.
Written February 14, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
When the client arrived she was really upset and seemed about to burst into tears. I asked her what had happened and she said that another spa had treated her badly and it was her birthday. I told her it was her day and why not let go of that bitter experience and start over again fresh. I explained the facial treatment to her and seating her it was obvious that she was still really tense. I massaged neck and shoulders which were extremely tight and I worked to loosen up her stressed tissue and muscle. She was very unhappy, not sad but more deeply offended. Leaving she asked about the blemished on her face from facial cleansing and I told her that it was normal and would disappear as the pores healed. She gave me a generous tip and left. Seeing this review I´m reminded of how unhappy she was and how painful that is.
Written April 16, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Indulgence Spa

Indulgence Spa is open:
  • Mon - Sat 11:00 AM - 6:00 PM