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Surf House Phuket - Kata Beach
Surf House Phuket - Kata Beach
4.5
Water Parks
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About
Aloha! Surf House Kata Beach is a family oriented, beach front surf club which has its own bistro and bar, as well as retail outlet. The centrepiece of the venue is the 'Double FlowRider' which allows one to seemingly 'surf', all day... everyday! Signature cocktails and cuisines prepared by international and award winning team of chef are equally appealing as you sit back and enjoy the rustic and beautiful Kata Beach.So pack up for an adventure and see you at Surf House Kata Beach!
Suggested duration
2-3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.5
1,757 reviews
Excellent
896
Very good
596
Average
166
Poor
44
Terrible
55
Cassidy76
Bangkok, Thailand5 contributions
Mar 2020
This places is just off the Kata beach and a great location to relax in the afternoon and watch the sunset and enjoy a cold beer and some bar snacks while watching people surf the artificial wave. We did not do the wave surfing ourselves but the prices seemed reasonable. Friendly staff and good service
Written March 15, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
Thank you so much for leaving us a review. We will certainly encourage our staff to keep giving their best!
Have a safe and lovely time on the island, and please keep recommending Surf House Phuket!
Joe
Surf House Team
Written March 17, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jen E
Ko Samui, Thailand71 contributions
Mar 2020 • Couples
Really cool venue. The surf pool is fun and not too expensive. The drinks are ok- not the best. I think beer is a better choice. If you don’t want to try to surf then it is fun to watch. There is also a nice surf shop.
Written March 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there!
Thank you so much for visiting Surf House at Kata Beach! We will review our drinks to ensure that the recipe suits the taste of our guests.
What an extraordinary times we are in right now, please travel safe and avoid crowded indoor spaces where possible!
Best regard
Joe
Surf House Team
Written March 20, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Murray1538
New Delhi, India57 contributions
Jul 2019 • Family
Kids aged 12 & 13 did the one hour boogie boarding here and learnt the tricks of the trade relatively quickly. One was bored after and hour, the other wanted to keep going. Not for everyone but safe, with good instructors, pricing is on the steep side but overall enjoyable and worthwhile. Restaurant is good and offers great vantage points to watch the activity.
Written July 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
Thank you so much for visiting us! We are glad you hop on the FlowRider afterall and enjoyed it. We appreciate your feedbacks on pricing and will do our best to keep prices competitive, especially amongst other beachfront venues of Kata Beach.
If you do come back, hit us up closer to the evening as well to catch the epic sunset!
Keep recommending Surf House!
Joe
Surf House Team
Written August 17, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris T
Alice Springs, Australia93 contributions
Jan 2020
Only 2 people seem to be able to use this great little virtual-surf machine at a time. If you are a local club member prices are ok but for visitors some of the prices are just crazy. When you add to that the fact that it is located in a very expensive beach bar (the ONLY beach bar on Kata beach) I really wouldn't bother.
Written February 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
Thank you for your review!
We offer the FlowRider along with other services such as F&B, retail, music and clean air-conditioned washrooms to our guests and we will continue to explore ways to value add to visits, but within our means to accommodate a big group on a shared use basis.
We hope you had a great stay in Phuket and do keep well and travel safe!
Joe
Surf House Team
Written February 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BilbyAustralia
Phuket, Thailand5 contributions
Jan 2020
There are a range of different prices for this experience which is also in a seaside bar so drink prices are already very expensive. Club members get a substantial discount but they need to be more realistic on the packages they offer, not everyone wants to spend an hour on this thing and many would just want a 10 minute try first. There is only room for 2 people at a a time. Nice idea, poorly thought-out and priced.
Written February 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
Thank you for your review on Surf House! We will review if our hour long session is indeed too much.
In order to enjoy the FlowRider, a specific skill set has to be developed over time and many riders do appreciate having a few gos over an hour to appreciate the experience fully. There are options to booked out the entire wave as a private session but that would be a different price point from the shared use public session.
That said, we do hope you had a fantastic holiday in Phuket!
Safe travels.
Joe
Surf House Team
Written February 23, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Migsy :P
42 contributions
Dec 2020 • Solo
Is this really what we've become? A race so terrified of nature that we have to surf on artificial waves made by a machine that's literally by the sea. Yeah, I can understand if you live in Kyrgyzstan or Nepal which don't have any seas whatsoever. At least try the real thing, what next VR washing up for the sterile OCD neurotic clean freaks 🤣. VR champagne cork removal for those so scared of flying objects. What a joke!
Written December 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Benedikt Z
Berlin, Germany56 contributions
Oct 2015
The Pros:
+ The staff around the Surf House is very nice and polite.
+ They force you to wear swimwear without zippers and buttons for safety reasons.
The Cons:
- They sell swimwear without zippers and buttons for extremely high prices.
- The people who actually guide the surfing lessons are not nice or polite at all.
- The only safety-advice they gave was to cover your head when you fall and take your arms up.
-> So did I and I ended up with a contusion of my spine and a dislocated vertebra. I was in pain for 10 days, had to see a doctor and the rest of my vacation was ruined.
I am a very sporty person: I do snowbarding, skiing, water-skii, swimming, diving, Taekwondo and I go to the gym twice per week. I am good at coordination and I know that you need to fall, when you wanna learn something new.
The problem about the Surf House is that they dont teach you how to fall. You get on the board without any idea what to do when you loose balance and if you fall, you dont fall in the water, but on a hard plastic surface and get catapulted upwards by the water stream.
After I landed up there, the only care the instructor had was to get me away so he could start with the next person. I paused for 20 mins, but then I felt that I seriously got hurt and no one cared about me and I left.
A friend living on Phuket told me afterwards that he knows a couple of people who are all very sportive and got broken ankles and ellbows on that thing...
I would really advice you to start the first round without a board - just to get familiar with the hard plastic underground and the water stream. Just practice falling 2 or 3 times and then start with a board.
And dont take your arms up as they told us. Its a normal instinct to put them down when you fall to reduce the impact.
And if you leave the upper level - always take the direct way out: Meaning if there are 2 slots for surfing - dont cross the other slot where someone might get catapulted upwards and hit you any time...
+ The staff around the Surf House is very nice and polite.
+ They force you to wear swimwear without zippers and buttons for safety reasons.
The Cons:
- They sell swimwear without zippers and buttons for extremely high prices.
- The people who actually guide the surfing lessons are not nice or polite at all.
- The only safety-advice they gave was to cover your head when you fall and take your arms up.
-> So did I and I ended up with a contusion of my spine and a dislocated vertebra. I was in pain for 10 days, had to see a doctor and the rest of my vacation was ruined.
I am a very sporty person: I do snowbarding, skiing, water-skii, swimming, diving, Taekwondo and I go to the gym twice per week. I am good at coordination and I know that you need to fall, when you wanna learn something new.
The problem about the Surf House is that they dont teach you how to fall. You get on the board without any idea what to do when you loose balance and if you fall, you dont fall in the water, but on a hard plastic surface and get catapulted upwards by the water stream.
After I landed up there, the only care the instructor had was to get me away so he could start with the next person. I paused for 20 mins, but then I felt that I seriously got hurt and no one cared about me and I left.
A friend living on Phuket told me afterwards that he knows a couple of people who are all very sportive and got broken ankles and ellbows on that thing...
I would really advice you to start the first round without a board - just to get familiar with the hard plastic underground and the water stream. Just practice falling 2 or 3 times and then start with a board.
And dont take your arms up as they told us. Its a normal instinct to put them down when you fall to reduce the impact.
And if you leave the upper level - always take the direct way out: Meaning if there are 2 slots for surfing - dont cross the other slot where someone might get catapulted upwards and hit you any time...
Written October 16, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
vet181
Bangkok, Thailand76 contributions
Mar 2015 • Couples
I’ve been to Wave House in Singapore and Flow House in Bangkok and enjoyed my time at both places. To be honest I hate to give 1 star for Surf House Phuket because it's a total rip-off. When I registered at Flow House Bangkok I paid regular fee (which was at promotional hour and I paid promotional rate) and got complementary discount for next sessions. Here in Phuket, we are charged a more expensive regular fare and a mysterious 200 baht 'registration fee' without getting anything. No member card, no extra benefit, no special deals, nothing. So what is the 200B for? Well, I think the answer is quite obvious, because it’s a touristy spot so they can get a lot of first timers ‘registration fee’ from tourists.
With that extra profit, unfortunately there’s no safety precautions provided. If you surf on the right lane (or left lane if you are a watcher) and fell, you have to walk back to the queue by passing the left lane with a high risk the surfer there fall and hit you while you are walking back to the queue. I tried to avoid this risk and walked to the exit at the right lane. To my surprise their safety mat is so worn out and slippery that I fell and landed on my lower back. Yes, it was my injury and not their responsibility at all. After seeing me fall, the instructor called me and said that next time I had to walk through the left lane because the mat on the right exit was slippery, but the one on the left was fine. So all this while they KNOW the mat is not in good condition, yet there’s nothing done by the management!
Final words: Don’t waste your money here.
With that extra profit, unfortunately there’s no safety precautions provided. If you surf on the right lane (or left lane if you are a watcher) and fell, you have to walk back to the queue by passing the left lane with a high risk the surfer there fall and hit you while you are walking back to the queue. I tried to avoid this risk and walked to the exit at the right lane. To my surprise their safety mat is so worn out and slippery that I fell and landed on my lower back. Yes, it was my injury and not their responsibility at all. After seeing me fall, the instructor called me and said that next time I had to walk through the left lane because the mat on the right exit was slippery, but the one on the left was fine. So all this while they KNOW the mat is not in good condition, yet there’s nothing done by the management!
Final words: Don’t waste your money here.
Written March 17, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
We will look into the issues you raised and improve on the safety warnings. Unfortunately pricings differs venue to venue and we would not compare ourselves with better venues that you have been.
Hope you enjoyed the rest of the holidays.
Regards
Surf House Team
Written May 9, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
laurencesxm
15 contributions
May 2013
I paid 1000 baths to try the experience for one hour. It could have been a nice experience if only I could have done more than 10 try in one hour. I fell every 5 or 10 seconds and then for 10 minutes the "staff" was performing and excercising whereas they didn't pay. That was really not fair ! I didn't pay to see ! I paid to practice. And when I said that to the manager, he answered " Pro has to practice to teach you" What a funny answer ! The pro made 360, or others impossible tricks you can not do the first time and they didn't explain me anything. DON 'T DO IT IT"S A TOURIST TRAPP !
and the staff was not friendly at all. But the place is nice to have a drink.
and the staff was not friendly at all. But the place is nice to have a drink.
Written May 23, 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback about your experience at Surf House. We take customers satisfactory level very seriously and we will try our best to coach the instructors on customer service skills.
Best regards
Surf House Phuket
Written May 26, 2013
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brendan S
4 contributions
Purchased an hour surfing and spent literally 4 minutes surfing. They seemed to pick their favorites and let them go over and over again. Not professional at all.
Written February 23, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there
Thank you for visiting us. We will look into this with the wave operators team accordingly. Our training and procedures is devoted to ensure that every rider is looked after.
Warm regards
Surf House Team
Written February 24, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi Scott, how much was the early bird pass and what were the restrictions. We are staying in Kata for 10 nights and thought a multi pass would be good for the kids but can't find any details or pricing
Steven Tait
Kata Beach, Thailand
Hi Tim P,
The price for a 7 day early bird card is 3990 and all access card is 7990.
for a 90min early bird session from 9:30 - 11:00 is 700 thb
For all other hours its 990 thb
hope this helps with your question
From what age the children are allowed for this activity
Priit M
Tallinn, Estonia6 contributions
Hi! It seemed they have no age limit. I saw quite small brave children, before school age, but they were lying on the board, instructor sliding in the back controlling the event. They are very helpful there!
avani j
Raipur, India10 contributions
hello is it 1000 baht per person per hour ?
jeannnie m
Mornington Peninsula, Australia34 contributions
yes..that's correct..didn't try it but it looks great fun !
Gili B
Israel2 contributions
כמה עולה כרטיס לשעה עם עושים כרטיס מועדון?
והאם יש אפשרות לכרטיסיה.?
joe ang
Phuket, Thailand30 contributions
Hi there, it cost 1,000 THB per session (1 hour).
If you would be surfing often, we have a membership promotion which is 1890 THB and it comes with 1 hour and a member card, future is 450 THB per session for members.
Thanks
Surf House Team
Hi, how to be a member to get the member price?
joe ang
Phuket, Thailand30 contributions
Hi. You can get the membership over the counter at either Kata or Patong.
1,890 thb.
Petr Ilgner
Olomouc, Czech Republic5 contributions
How long is per 1000 BTH?
joe ang
Phuket, Thailand30 contributions
Hi Petr, its 1 hour shared with a group of riders. So everyone enters this queue and when you fall, you get back to the queue and wait for your turn to surf again.
Cheers
WillJett
Mooroolbark, Australia43 contributions
HI, Just wondering if this would be suitable for 6 & 7 year olds?
Erik O
Hong Kong, China65 contributions
Obviously depends on the kids, there is a level of 'danger' that squeamish kids may not like even though its quite safe. My 8 year old could not get enough. The staff said as low as 5 years old is acceptable. it still costs 1000 THB regardless of age.
its very fun.
yvonne p
Eastbourne, UK
there telephone number
SinghaLager
Sydney, Australia22 contributions
+66 81 979 7737... from what I can see on Google.
THEIR telephone number, not "there"!
They have a Facebook page.
