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Infinite Luxury Spa

Open Now: 10:00 AM - 10:00 PM
Open today: 10:00 AM - 10:00 PM
Review Highlights
Luxury SPA, but worth it!

We didn't stay in this hotel but read form some magazine its SPA is award winning one, we called... read more

Reviewed October 23, 2016
Erniehk
,
Hong Kong, China
Fantastic Massage!

Having had a lot of treatments in my time (I'm 52) and in lots of top Spa's, (I love treatments... read more

Reviewed April 20, 2016
angelamax2016
,
Cheltenham, United Kingdom
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Traveler Overview
  • Excellent75%
  • Very good0%
  • Average25%
  • Poor0%
  • Terrible0%
Dec 26, 2016
“Overrated ”
Oct 23, 2016
“Luxury SPA, but worth it!”
About
The Infinite Luxury Spa provides a personalized & highly distinctive experience. Our highly trained therapists conduct a private assessment with each guest to help them personalize a treatment or program where guests can relinquish, rejuvenate...more
Open Now
Hours Today: 10:00 AM - 10:00 PM
Suggested Duration:2-3 hours
Contact
186/22 Kok Tanod Road | Kata Rocks Resort, Kata Beach, Karon, Phuket 83100, Thailand
Website
+66 76 370 777
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I booked at the last minute and a Kata Rocks ritual, wrap and Senso bed experience. I was expecting a zen-sation experience but got disappointed by the loud lounge music in the Senso bed room: I actually felt like I'm sleeping on the colour bed in a bar with the lounge music,
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Response from Kata_Rocks_Phuket, Manager at Infinite Luxury Spa
Responded Dec 28, 2016
Dear Cobe P, We appreciate you taking the time to write into TripAdviser following your recent Infinite Luxury Spa experience. It is always nice to receive constructive feedback as we continually strive to deliver a relaxing and rejuvenating experience. It is unfortunate however that we read about this issue following your visit. We sincerely apologize for this and we would like to take this opportunity to assure researching reading guests of Infinite Luxury Spa, that this does not in any way represent the standards that we have in place. We provide a very detailed approach when offering treatment experiences that include communicating the preferences of each guest before, during and after any treatment. It is also interesting to read your feedback on the music selection, as only healing and Zen music styles are played in the spa however, the music in our changing rooms are part of our Fitness Centre playlists and this may have been heard; we are currently looking into this. It is really sad that we did not receive this message during your treatment as we are confident that we could have addressed each of the raised concerns. We do sincerely hope to have the opportunity of welcoming you again at Infinite Luxury Spa. Again, thank you very much for review, Sincerely, The Infinite Luxury Spa Kata Rocks
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We didn't stay in this hotel but read form some magazine its SPA is award winning one, we called and found they were running buy 1 get 1 free for the low season, so it became super competitive VS other SPA around. The experience was awesome. One of the best SPA I ever had.
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Response from Kata_Rocks_Phuket, Public Relations Manager at Infinite Luxury Spa
Responded Apr 28, 2019
Dear Erniehk, Thank you very much for your wonderful feedback on Trip Advisor. We are delighted to learn that you had a great time enjoying our award winning spa, you are right, it is a truly unforgettable experience. We await the pleasure of welcoming you back to Kata Rocks. Kata Rocks Management
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Having had a lot of treatments in my time (I'm 52) and in lots of top Spa's, (I love treatments!) from Mumbai to Monaco I have to say this is up there at the top! The service is perfectly balanced, personal but not intrusive. Attention to detail like checking what you prefer
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Response from Kata_Rocks_Phuket, Manager at Infinite Luxury Spa
Responded Apr 26, 2016
Dear Angela, Thank you very much for your wonderful review and for visiting The Infinite Luxury Spa. We are most pleased that you enjoyed our innovative treatments at our award-winning spa. Your feedback is a delightful instrument in tuning up our services. We can’t wait to welcome you back on your upcoming visit to Phuket. Sincerely, The Infinite Luxury Spa Kata Rocks
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