Ocean Club Marbella

Ocean Club Marbella, Puerto Banus: Hours, Address, Ocean Club Marbella Reviews: 4/5

Ocean Club Marbella
4
Bars & Clubs • Spas • Beach & Pool Clubs
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11:00 AM - 9:00 PM
Monday
11:00 AM - 9:00 PM
Tuesday
11:00 AM - 9:00 PM
Wednesday
11:00 AM - 9:00 PM
Thursday
11:00 AM - 9:00 PM
Friday
11:00 AM - 9:00 PM
Saturday
11:00 AM - 9:00 PM
Sunday
11:00 AM - 9:00 PM
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About
Ocean Club is a destination within a destination, a sparkling Marbella jewel with a truly international reputation that is the place to be in Puerto Banús. Its jet-set glamour comes from a seductive mix of classic beach club concept and modern style, dynamism and sophistication. It is a world of comfort, luxury and sensory pleasures, where the sun caresses bodies and the crashing of waves joins forces with the resident DJs to produce the soundtracks for an unforgettable summer. Ocean Club is synonymous with the sumptuous yachts, super cars and top brands of Puerto Banús because it offers an exceptional and privileged experience. The business is high-end hospitality but the task has been to redefine it in a modern summer seaside setting. Ocean Club provides the perfect combination of luxury, pampering, legendary parties, delectable cocktails and culinary experiences within a trendy, modern setting. The property boasts 9000 sqm of elegant décor throughout!
Suggested duration
More than 3 hours
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
399 reviews
Excellent
223
Very good
100
Average
40
Poor
15
Terrible
21

JonnybravoM3
Manama, Bahrain6 contributions
Aug 2021 • Friends
I always have a nice time here.

I feel the crowd however sometimes can be hit and miss. Can get somewhat crowded by the early afternoon with many 20-somethings drinking heavily. But that's fine, it's a big place so you can find your space and relax and have a nice time with your own group or solo as you see fit.

Overall the music was great, entertainment was great, food was great, service was superb. Pool is nice and refreshing.

Couldn't come last year due to covid sadly but I remembered my waiter from 2 years ago Miguel Angel who is so courteous, attentive, professional and just a down right awesome guy. He definitely stood out for me from years back and I was glad to have him again looking after us.

The ladies at reception are lovely, I came early, didn't have a booking but but they kindly asked me to have a drink at the bar and use the pool and come back after 20 min to check again, which I did and then they showed me to a nice comfy bed due to a no-show.

Overall great day out, as expected.
Written August 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Danny
Rayleigh, UK61 contributions
Jun 2022 • Couples
Had a fantastic day at ocean club, very chilled and friendly atmosphere. Food and drinks are reasonable, staff were great even the bouncer has banter.

We had Lewis looking after us all day he was very attentive we well be requesting him on our next visit.

Overall brilliant day thanks guys
Written June 20, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Beth
Barry, UK2 contributions
Aug 2021 • Friends
This is the best beach club in the planet hands down. It’s such a cut above the rest. We have visited many times over the years and it never disappoints. Exceptionally high standards, clean, classy, relaxing, inviting, spacious. The list goes on. Our waiter, Alex was so attentive to us throughout our visit… as soon as our drinks were empty he was there to top us up. Nothing was too much trouble.
He was an excellent waiter and a credit to the club.
We visited as 3 girls and 3 gays and we honestly had the best time ever. When we visit Puerto banus next year we will probably book ocean club for every day of our visit.
The music was on point too. Ocean Club Marbella - thank you.
Written September 1, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dani Leigh
1 contribution
May 2022 • Friends
Came to Marbella as a surprise for our friends hen party and of course we had to do a beach club. There were so many to choose from but glad we picked Ocean! It was a very relaxing yet fun day (we went on a non-event day) and Kevin who brought our drinks and food was very nice and happy to help. We paid for a third line bed but got upgraded to vip upon our arrival (thank you ocean club!). The prices are quite high but we expected this and it was totally worth it. The food was really good and the cocktails very strong!
Written June 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lia
Dubai, United Arab Emirates11 contributions
Jul 2022 • Friends
I had such a bad experience . Someone was disrespecting my friend so I went to talk nice with him to don’t do that to my friend . A lady came very rude and told me to don’t talk like that to the guy coz he was her friend and she was going to the security guy to kick me out and so they did . 2 security guys came and kicked me out as I was a criminous . I asked them to talk to the manager coz I really was not understanding why they did that to me and they just continued to being rude to me .
Written July 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Andy J
Stockholm, Sweden56 contributions
Jun 2022 • Family
Nice and establishment, but I give them a one star because they have clearly no respect for the people who gets their vacation destroyed by having to listen to their music every evening. It is establishments like this that destroys the tranqulity and fun having vactions on the coast. What if they could turn down the base and music a bit?
Written June 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Richard C
Goldsborough, UK1,013 contributions
Aug 2014 • Friends
It's no surprise that this place is filled with those who want to be seen, and those who want to be seen with those who want to be seen.

We paid €1k for a bed on the VIP deck, so pretty standard, with a minimum spend on drinks of €500.

All Exocet one member of staff we encountered were extremely rude and dismissive and it was quite telling how, upon leaving, a woman was ranting about have spent much money there over the years and never experienced such poor service. More fool her for returning if you ask me.

It often took over 30 mins for the drink I to arrive after ordering. The champagne spraying is tacky and quite annoying if when you are constantly caught in the Towie-esque crossfire.

The guests were crammed in and it erp truck me that honey were unashamedly not trying to offer exclusivity, just profiteering at the expense of quality. Food was laughable. You need sustenance when drinking all day and I saw about as much sushi go back to the kitchen as came out. The pizzas were €30 for utter rubbish. Greasy, no topping and they would have done better of they simply bought frozen ones from Lidl and warmed them up! They didn't even try to polish the proverbial turd that was their food.

I left a shirt on our bed and but for the fact my wife bought it for me on our honeymoon, I would have left it. We went back 30 mins after we left and explained to the girl on the desk. She could not have cared less. She said our bed had been cleaned and nothing had been found. Wouldn't even call me the next day if they found anything, she wanted me to call the club. Said it had probably been stolen by one of the other guests!

Whilst it was trying to persuade them to let me go and look, my friend just went in and picked it up from the table next to our bed! The girl was incapable of demonstrating common sense or customer service.

I went here reluctantly and, sadly, got exactly what I expected. A grim crowd, over priced drinks and embarrassingly poor service all around.
Written August 3, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jacqui A
London, England, United Kingdom4 contributions
Jun 2014 • Friends
Went to the champagne spray party on 29th June with a hen party of 10. Booked a VIP deck bed which included 4 bottles of Dom Peringon and 24 bottles of Verve, cost was £3,000. The bed and VIP deck area were lovely and just as expected after looking at the virtual tour on the website. What they don't tell you is that although it opens at 11am they don't actually give you your Verve champagne until 5pm so once you've drunk your 4 bottles of Dom Perignon you have to buy drinks until 5pm. They don't want you to drink the Verve, just spray it which is fine but they should tell you this when you book. It was very embarrassing for me to have to tell the girls that although they had paid £300 each and I had told them we would have plenty of champagne to drink and spray we were in effect told we weren't supposed to drink it, although they can't actually stop you, but they make it really difficult because they take your ice bucket and ice away so you can't cool it, its all very tight and they are just being greedy. The other problem was the service, when we arrived it took ages for them to bring our Dom Perignon out and when we ordered some jugs of cocktails (at 85€ each) they took about 30 minutes to come. I then realised that other beds were getting their Verve, when I asked yet again if we could have ours they said not until 5pm. In the end I asked someone on another bed if we could borrow a couple of their bottles until ours arrived, how humiliating! The other problem is the music is not loud enough. Because the venue is near some residential buildings they are restricted to how loud they can have it. We were lucky as our bed was right next to a huge speaker which is usually a nightmare but we could still easily talk and hear one another. If you wanted to dance you had to stand right under the speaker. Loads of people were complaining about it not being loud enough. Overall we had a brilliant day but if I were to go again I would do it differently. Oh and its the only place I've been to where they search your bag on the way out, I suppose to make sure you've not nicked any of the champagne you've paid for!
Written July 2, 2014
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

nicola H
Oswestry, UK52 contributions
May 2017 • Friends
Booked beds at €50 x 8 for the day but a storm Came day before .. got in touch they said all was ok they were moving beds inside so still come ... had taxis at the cost if €60 each way ( there was 8 of us so 2 taxis ) got there to be told that they had been trying to get in touch and that it was all called off because of storm ... no missed calls on phones ... had to argue to get our money back there and then wanted to transfer by bank credit ... had bouncer on us !!!! 4 of our party did end up doing a deal for tickets to the night time event ... but other 4 ended up out of pocket 😡
Written May 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Helen_842305
London, UK5 contributions
May 2018 • Friends
First time coming to Ocean Club, booked it months in advance for a hen do party. We booked 2 VIP beds with 2 bottles of champagne included - great! We turned up on the day and all went smoothly, we were shown to our beds, great service so far even if the waiters were a little too sickly sweet and fake with their eagerness to please/get a tasty tip. We were told of a great offer where Magnums of champagne were down from 500€ to 150€ - what a fab deal we thought so agreed to order one as we had the two bottles of 750l champagne to enjoy.
All was fine during the day until it came to bill time. It was only when we questioned why we had an extra 150€ on the bill when we had only ordered 1x special magnum that our 'friendly' waiter Leo started to get aggressive. He stated it was an upgrade we had agreed to on both free bottles - can I be clear that at no point was there any mention of upgrade. Had we known it was an upgrade to our included bottles we would have stuck with the original ones. It wasn't just this but the absolutely abhorrent behaviour of Leo and his so-called manager - bearing in mind we were not intoxicated nor were we being aggressive towards them, we were met with sneers and aggression which is completely unacceptable. Leo then started to get even nastier making comments that we had been complaining all day (not true!) and we had ordered far too much food which we hadn't finished (our prerogative). In the end Leo picked up the bill and threw it at us, sneering 'I suggest you just pay this and go'. Absolutely stunned by this, we left having paid and feeling irate. I'd appreciate someone getting in direct contact about this because this is far from the expected service we were expecting from an establishment which commands such high prices. Very poor service.
Written May 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Helen, Your comments regarding the service you received at our Club are very important to us. We will be sending you an email about this shortly. We want clients to enjoy the OC experience, so your report of a disturbing experience is a serious concern for us. First, let us express our deepest apologies. You deserve only the best service, especially when you visit Ocean Club Marbella, we are questioning our staff and will take appropriate action. Thank you for reporting this incident. Best regards, OC Team!
Written May 18, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Frequently Asked Questions about Ocean Club Marbella

Ocean Club Marbella is open:
  • Sun - Sat 11:00 AM - 9:00 PM