The National Archives
The National Archives
4.5
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
About
Open to all, The National Archives is a place to explore 1,000 years of history - from Shakespeare's will to tweets from Downing Street. This impressive building in Kew is set in beautiful grounds and offers visitors a diverse programme of events, activities, research spaces and a Keeper's Gallery that hosts special exhibitions throughout the year.
Duration: 1-2 hours
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  • David W
    18 contributions
    5.0 of 5 bubbles
    Family History Research with a Garden!
    Please note: There was no option to enter the correct date of the visit which took place several years ago. However, to satisfy the requirement to pick a date from the list provided I have selected January 2024. We took advantage of touring the gardens as well as doing some research into the family history. The gardens were great and the high level walk in the trees was a delight (fortunately it was a nice sunny day!). The National Archives were a little overwhelming for a first time visitor but the staff were helpful so we soon settled down and spent a couple of fruitful hours on family history. We’re along way from London but I hope we have the opportunity to make other visits in future.
    Visited January 2024
    Traveled with family
    Written January 13, 2024
  • Pamela S
    6 contributions
    4.0 of 5 bubbles
    A Surprise
    A first visit here to see the Great Escape exhibition which was fascinating although I did struggle somewhat with the height of some of the displays! The building is very impressive and full of light. I loved the lake with the swans and the ornamental borders. The café was very good and very reasonably priced - unlike most outlets in Kew. I recommend the very good mushroom quiche and salad. Will definitely come again.
    Visited June 2024
    Traveled with friends
    Written June 22, 2024
  • Nicholas K
    1 contribution
    5.0 of 5 bubbles
    A good place to undertake quality research
    The staff are always knowledgeable and keen To help. Those tasked with retrieving items from the archives bring the requested items to the various research rooms professionally and look after priceless materials with great care.
    Visited August 2024
    Traveled solo
    Written August 30, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles180 reviews
Excellent
111
Very good
50
Average
10
Poor
4
Terrible
5

Lee B
Barton-upon-Humber, UK104 contributions
4.0 of 5 bubbles
Mar 2022 • Couples
Visited to make use of the access to the 1921 Census. We took our own devices and were able to connect to the WiFi with no problems. Once connected we were able to look up and save records very easily.

The staff were very helpful and friendly, both in the census room and in the Gift Shop. We also used the cafe which was a little pricey but served nice food and drinks.
Written March 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your kind review, we are very glad you enjoyed your visit! We hope to see you again at The National Archives soon.
Written May 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sheepygold
london5,421 contributions
4.0 of 5 bubbles
Jan 2020 • Friends
We came in here only for food as it was a convenient stopping place on our walk along the Thames. I had a very good vegetarian ciabatta which they heated up for me. My friends had meat pies with mushy peas and chips. Fish and chips looked popular with other diners. My ciabatta was reasonably priced but my Innocent apple juice was ridiculously expensive.
Written January 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

juliewilson62
Lytham St Anne's, UK186 contributions
5.0 of 5 bubbles
May 2022 • Couples
Today we paid our first visit to National Archives in Kew, as you walk it the place is very airy and bright. There is a caffe and a gallery also a book shop area.
On the first and second floors are the reading rooms , and although we did research before we came we had not ordered documents prior to our visit.
The process of obtaining a Readers card was very straight forward , on the production of passport and utility bill.
Written May 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Julie, Thank you very much for such a kind review - we are very glad you had such a positive experience here at The National Archives. We hope that you will visit again soon!
Written May 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pamela S
London6 contributions
4.0 of 5 bubbles
Jun 2024 • Friends
A first visit here to see the Great Escape exhibition which was fascinating although I did struggle somewhat with the height of some of the displays! The building is very impressive and full of light. I loved the lake with the swans and the ornamental borders. The café was very good and very reasonably priced - unlike most outlets in Kew. I recommend the very good mushroom quiche and salad. Will definitely come again.
Written June 22, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

SLF
Salisbury, UK169 contributions
4.0 of 5 bubbles
Aug 2023 • Couples
It was our first visit to TNA and we had researched everything online so felt as prepared as we could be. The staff were lovely and we obtained our readers tickets, got through security and collected our ordered documents. Some of those were successful, others didn’t yield results. I’d ordered assizes records which were too difficult for us to handle - rolled up tight, lots of different scraps of paper, illegible and filthy - I just didn’t know how to cope with those. The muster rolls we’d ordered were much easier. The books were delicate and fragile but the supports helped and we were pleased that we’d paid attention to the training video.
The only thing that could have spoilt the day (maybe would have if I’d been on my own) was the unfriendliness of other researchers. One was openly hostile on finding that we’d sat in her reserved seat (they weren’t all marked but we now know how the numbering works).
I felt that there must be some very regular experienced researchers who perhaps would volunteer to sit at a welcome table on the cafe or upstairs and be there to offer advice, practical help and give some tips and suggestions. Obviously the staff members are happy to help but don’t have the time that a volunteer might.
We’ll visit again, will carry on smiling and being polite and perhaps we’ll find that we just picked a bad day this time.
Written August 14, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jrdh
636 contributions
5.0 of 5 bubbles
Mar 2022 • Couples
We were on a walk along the Thames and stopped off here for lunch. The lunch was very good at their cafe, with good friendly service despite being quite busy. We had the special, chicken gyros, which was very tasty and good value. This was followed by a nice coffee. Overall a simple and no nonsense cafe. This may seem a surprising place to stop for lunch but we would recommend it.
Written April 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for such a kind review, we are very glad you enjoyed your visit so much! We hope to see you at The National Archives again soon.
Written May 4, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nicholas K
1 contribution
5.0 of 5 bubbles
Aug 2024 • Solo
The staff are always knowledgeable and keen
To help. Those tasked with retrieving items from the archives bring the requested items to the various research rooms professionally and look after priceless materials with great care.
Written August 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Companion51317719507
London, UK1 contribution
2.0 of 5 bubbles
Mar 2024 • Solo
I'm glad I'm not the only one who has had a recent bad experience at the National Archives. I had never been before and was looking forward to going to look at some documents relating to my grandad's service in WW2. I had hoped there would be some help in accessing 3 documents I wanted to look at but I was left so frustrated I'm not sure I would go again. As the previous reviewer has said, the staff give the impression that they really don't want to be there and one was downright rude. If they don't want to help ( there is actually a help desk!) maybe just produce a leaflet explaining what to do and where to go instead. There seem to be an awful lot of people employed just to tell you which way up to swipe your readers card...and even that isn't consistent and no-one to do much else. A very disappointing visit.
Written March 11, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

David W
18 contributions
5.0 of 5 bubbles
Jan 2024 • Family
Please note: There was no option to enter the correct date of the visit which took place several years ago. However, to satisfy the requirement to pick a date from the list provided I have selected January 2024.

We took advantage of touring the gardens as well as doing some research into the family history.
The gardens were great and the high level walk in the trees was a delight (fortunately it was a nice sunny day!).
The National Archives were a little overwhelming for a first time visitor but the staff were helpful so we soon settled down and spent a couple of fruitful hours on family history.
We’re along way from London but I hope we have the opportunity to make other visits in future.
Written January 13, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thomas
London, UK2 contributions
1.0 of 5 bubbles
Feb 2024 • Business
If you want to meet the most awkward, unhelpful, rude staff, visit the National Archives! Absolutely zero help and just wanted to take their bad day out on visitors.
Thankfully the security staff were really helpful and offered assistance which meant we could finally access the document’s we had ordered, but we had to be in a seperate room from everyone else making it feel like we were some kind of criminals! An unbelievable experience for all the wrong reasons.
Written March 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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The National Archives - All You Need to Know BEFORE You Go (2024)

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