Dear Sarah and Lee Waters,
Thank you for your extensive review on Tripadvisor.
It sounds you had quite a frightening experience and we are very sorry for that.
This Tripadvisor page is about BBQ, Snorkle and Fish which takes place in the bay of Sal Rei at 5-10 minutes
from the Sal Rei city pier. The review you wrote is about a Big Game trip; fishing for Tuna on the open ocean.
We do Big Games at Boat Trips and Fishing and, in doing so, we have the most stringent safety measures of Cabo Verde.
- We do not sail when wind is predicted to exceed 14 knots or when a swell above 6,5 feet is foreseen.
- Our boat has proven itself during rescue and other operations at 24 knots, so in this way we always maintain a safe margin.
- We always have life jackets on board and the boat is equipped with 2 marine radios and a spare motor.
- Together, our captains have more than 50 years of fishing experience and follow weather predictions on a daily basis.
They would never go out when conditions are not safe and have proven so in the past when you look at other Trip Advisor reviews.
The safety of our passengers is our number one priority and we would never ever endanger them.
It is to your credit that you want to warn people and that gives me the opportunity explain about Big Game fishing on the Atlantic Ocean around Boa Vista.
The Atlantic ocean around Boa Vista and Sal is never calm with always, at a minimum, a 3 ft swell.
At 14 knots this increases to about 5-6 feet. On your fishing day, December 15th, the wind was between 12 and 14 knots.
Swells of 20-30 ft, as high as a three store building, as you say in your review, are rare in open water and only occur at Beaufort 8 and above.
Cape Verdian fishermen, who know weather and sea conditions like the back of their hand, would never go out under these conditions.
The reason why you were encountering them, some of them from over 100 miles away, in their small boats on the fishing grounds means that they considered it perfectly safe to fish.
There are different choices of boats that do Big Games around here.
There are the small Cape Verdean fishing boats, the ones you see on all the pictures. These are mainly used by the Cape Verdean fishermen.
There is our 6,5 ft boat which is a step bigger with more room for passengers. We have done over 100 Big Game trips with this boat since 2018. The boat is a private hire which means that you are always in full control of what you want to do.
And there are the luxury boats with toilets, bars and fishing chairs which come at prices double as ours or more.
We are always fully transparent of our boat, which can be seen on our website btfboavista.com and, in case of another expectation with regard to the boat, passengers can cancel their trip for free.
Your remarks about our captains, that showed little empathy during your trip, are taken very seriously and we will make sure that that will not happen again.
Big Game fishing is an adventurous trip which means you experience unexpected things (that why it is an adventure).
You obviously had a bad experience, hence the refund, and we sincerely apologize for that.
Arjen Mak, owner of Boat Trips and Fishing Boa Vista