Time of year
erikaerka wrote a review Jan 2019
Bratislava, Slovakia105 contributions24 helpful votes
I booked one day spa with massage in advance and was told that i can not park ny car at the hotel parking abd i have to look for another parking because it is only for hotel guests! Rude receptionist!
Date of experience: January 2019
Bimbambom B wrote a review Dec 2018
Sweden9 contributions5 helpful votes
Way too expensive for slovakia. a whole day salary for many people. around 60 euro with extra saunas for 2 people for some hours is too much.
Date of experience: September 2018
VSheliga wrote a review Oct 2017
Ellicott City, Maryland30 contributions3 helpful votes
Nice view of the mountains from the outdoor thermal pools. Clean indoor and outdoor pools, nice interior. View of the mountains made it very special, especially in the cold weather. nearby mountains.
Date of experience: September 2017
Bethrox wrote a review Aug 2017
London, United Kingdom41 contributions26 helpful votes
We paid 28 euro each for 3 hours of pool and sauna experience. We really enjoyed our time. We had not much idea of what anything meant or what we were supposed to do as all instructions and descriptions were in Slovakian but we didn't really mind! We had fun dipping in one pool to the next. The few extra euros for the sauna experience was definitely worth it. Once though the barriers the atmosphere is much calmer, there's more sun beds free and much of the same pools and temperatures as in the main pools, it just feels a bit more relaxed and VIP. Once you have paid to enter, you get an electronic wrist band which opens the turnstyles to the pools, the lockers, then subsequently, the barrier to the sauna part. All in all a lovely afternoon. …
Date of experience: August 2017
Luba Ritz wrote a review Jul 2017
Israel17 contributions12 helpful votes
We visited on the 12th July Experienced very bad service at a restaurant. The lunch us a free buffet .the hotel cinsidered of 4 or five stars.however no one speaks any other language than Slovakian the staff cannot speak one word of english.and laugh at you when you are experiencing difficulty to buy food for the kids.never experienced such rude attitude. Never experienced sych an expensive spa or restaurant when no one wants to help you purchase lunch fir your own money. Avoid the rudeness and unpleasent feeling by avoiding the spa and the restaurant It is time for thw.management To employ staff who know utleast 10 words in english…
Date of experience: July 2017
1 Helpful vote