Concha y Toro
Concha y Toro
4
9:30 AM - 6:00 PM
Monday
9:30 AM - 6:00 PM
Tuesday
9:30 AM - 6:00 PM
Wednesday
9:30 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:30 AM - 6:00 PM
Saturday
9:30 AM - 6:00 PM
Sunday
9:30 AM - 6:00 PM
About
The Wine Tourist Center of Concha y Toro is the principal winemaking attraction of Santiago. It’s located in Pirque in the Maipo Valley, a privileged area for the production of world-quality wines. The Centre is located one hour from the city.The old cellars and vineyards of Concha y Toro are part of Chile’s winemaking tradition. Founded in 1883, it is now one of the most important wineries in the world.
Duration: 2-3 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
8,129 reviews
Excellent
3,805
Very good
2,659
Average
1,177
Poor
315
Terrible
173
464grantm
Denver, CO2 contributions
Jan 2024 • Solo
Definitely go and visit Concha Y Toro and do the CHEAP behind the scenes tour. Don't do what I did, which is pay for the expensive Cellar Collection tour. The only reason you should pay to do the Cellar Collection tour is 1) if money is no object or 2) you are really into wine. It was a total waste of money and I had a terrible experience on my tour. Seven people in my tour, we were led into a courtyard in the summer heat and left there unattended for 35 minutes. Then the cellar tasting began, which was 5 wines of the 9 they promise you on the website. The tastings go very fast and you are not given ample time to finish your cheese board or the wine pairings. A lot got thrown away from my tour, which is pathetic and sad. Then we were escorted to the exit and I had to find a supervisor in the wine shop to be like "hey i was promised four additional wines". Their solution was to rush me into another tour already in progress where i was given 3 of the 4 wines I paid for. They did not care about my business at all. It is a beautiful estate. Casillero del Diablo makes like 1 million cases of wine and they export to 160 countries so this is a significant winery to visit but you are treated like cattle so don't give them one extra peso than they're worth.
Written January 16, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
trendell26
Billingshurst, UK169 contributions
Feb 2024 • Couples
This was the worst tour of any kind I have done for a while. We booked, and got confirmation for, the 1.30 tour in English. On arrival we found that it had been changed to 2.20. We went to have lunch while we were waiting, the 1883 “restaurant “ was some chairs and tables in what looked like a converted car park. The Staff were disinterested. The bill was wrong, overcharged, no apology. Food mediocre.
There was nowhere else to wait, so we joined a Spanish speaking tour at 1.30. We looked around the grounds, which were pretty, then looked at some vines by an area where a pneumatic drill was hammering away. We spent so long there that the tasting had to be hurried. We then wasted more time listening to the tale of Casillero del Diablo in the cellar, at least it was cool in there!
I most definitely would not recommend this place. Very disappointed.
There was nowhere else to wait, so we joined a Spanish speaking tour at 1.30. We looked around the grounds, which were pretty, then looked at some vines by an area where a pneumatic drill was hammering away. We spent so long there that the tasting had to be hurried. We then wasted more time listening to the tale of Casillero del Diablo in the cellar, at least it was cool in there!
I most definitely would not recommend this place. Very disappointed.
Written February 5, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Felipe P
Amiens, France26 contributions
Mar 2020 • Couples
Beautiful place, but I found it too much “industrialised”. I prefer the more wineries where the tours take smaller groups and dedicate to the human detail of wine making.
The restaurant has good food, but nothing amazing that justifies the prices.
The restaurant has good food, but nothing amazing that justifies the prices.
Written March 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The World is My Oyster
Orlando, FL21,653 contributions
Jan 2022 • Friends
I don't care how this is the most famous winery in Chile, cause this is a factory of people coming in, and coming out. The whole experience was rushed, and very impersonal. I've done a dozen wineries in and around Santiago, and this was the worst experience I've had in that region.
Because they're so popular and famous, you can clearly tell that it's all about quantity, and not quality. We finished our tour at 445pm, and even though they close at 5pm, they shut down all wine tasting. What? We finished the tour, and can't sample your wines? Just an absolute joke! Winery itself is beautiful, but I'd never go back there again.
Because they're so popular and famous, you can clearly tell that it's all about quantity, and not quality. We finished our tour at 445pm, and even though they close at 5pm, they shut down all wine tasting. What? We finished the tour, and can't sample your wines? Just an absolute joke! Winery itself is beautiful, but I'd never go back there again.
Written January 18, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SIBARITA0305
Caracas, Venezuela791 contributions
Feb 2020 • Couples
Today we visited this wonderful place and we had lunch there. This is a must if you are in Santiago. We took the Casillero del Diablo tour which is very nice with two wine tastings. First you visit a few vineyards and then you go to the Casillero cellar which is underground to maintain the natural cold. We tasted a Reserve and another called Terrunyo.
Concha y Toro has a few world famous brands like Casillero, Don Melchor or Marques de Casa Concha.
Finally we had a nice lunchc. We ended with cappuccino coffee. Nice service and great setting.
If you are in Santiago you cannot miss this.
Concha y Toro has a few world famous brands like Casillero, Don Melchor or Marques de Casa Concha.
Finally we had a nice lunchc. We ended with cappuccino coffee. Nice service and great setting.
If you are in Santiago you cannot miss this.
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ryan Dunagan
29 contributions
Mar 2023 • Family
Great experience at the winery with Felipe. The have several stations including tasting the different grapes. The wine cellar is also unique with the light show. Well worth the tour. Good lunch as well with ‘Costillar a las 5 especies chilenas by Aurea’ the best.
Written March 19, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DoraexploraUK
Woking, UK188 contributions
Sep 2023 • Couples
The tour gave very little information about wine making it was just focused on the house and the grounds. The wine tasting was rushed so we had to throw the wine away and weren’t given enough time to finish it or enjoy it. The transportation from Santiago was a nightmare - 2.5 hours to get back. Wouldn’t recommend
Written September 9, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
J8675309
Los Angeles, CA256 contributions
Nov 2022 • Couples
The tour itself was great. We really enjoyed our tour guide. The wines were fantastic. The buildings were clean, all except the hand dryer that had mold growing on it. Would wants their hands dried with dried mold? And when I told the young woman outside the bathroom, she didn’t apologize or try to fix it. She told me to tell the people when I leave the winery, wow.
We also would have liked to be able to see the house up close. We were not allowed anywhere near it.
We also would have liked to be able to see the house up close. We were not allowed anywhere near it.
Written November 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mj2837
Oakville, Canada178 contributions
Dec 2022 • Couples
We've been on many winery tours and this was the best one. The tour guide spoke excellent English and was knowledgeable and charming. And of course the wines we tasted were quite awesome. And there is a nice surprise in the casillero del Diablo cellar... just perfect!
Written December 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
maxpowers
Philadelphia4 contributions
If you look in all the tourist books, they will recommend Vina Concha Y Toro as a place to visit. Our group of six visited in March 2006. We were on a self-tour and the winery was quite difficult to find, and after making several wrong turns, we arrived a half hour late for our tour. The next tour was not until three hours later and we were not allowed to join the tour in progress. the staff was not flexible, but did allow us to visit the tasting room. The room was nice but to buy a wine tasting is quite expensive for mediocure wines. I tasted their Almaviva, Don Melchor and the Terryuno carmenere for $28. I thought all were very average and it was dissapointing considering these are ICON wines. They do include tapas, which you also pay for with the tasting. We inquired purchasing wines and discovered that the wine was 50% more expensive than here in the states. Afterwards, we tried to roam the grounds for a couple photo opps, but were hassled by security guards. I would recommend visiting Vina Aquintana, which is near Cousino macul. Its a boutique winery, with best chardonney in chile and they gave us the personal attention that you expect to get on a winery tour.
Written March 31, 2006
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alguém sabe me dizer se compro ingresso também para minha filha de 5 anos ? E se tem problema fazer o tour e a degustação com ela ?(claro que ela não bebe bebidas alcoólicas mas toma suco caso seja oferecido a quem não bebe). Estou na dúvida de qual das opções de tour que compro…
Written May 2, 2024
No site diz que criança não paga, mas não explica se tem que comprar ticket. No site não tem opção de ingresso para crianças. Meu filho tem 12.
Written March 15, 2023
What languages are tours conducted in?
Written March 15, 2022
Realizei uma compra de 2 tickets para tour tradicional no dia 24/10 as 17h, porém devido à declaração de estado de emergência e toque de recolher na cidade de Santiago e outras cidades do Chile, não pudemos fazer a viagem, cancelando e reembolsando todas nossas despesas antecipadas, exceto a Concha Y Toro. O número de minha transação é 3lc2kb0jfk37 e mesmo mandando 13 e-mails a resposta era sempre que estava em contato com Sra. Marcela, encarregada do departamento de administração que NUNCA retornou o e-mail. Falei por e-mail com a sra. Jeanette, executiva de reserva, e com o sr. Felipe Poso, também executivo de reserva que sempre passavam a “bola” para o outro, nunca resolvendo o meu caso do reembolso dos 32.000 pesos que peguei pelo tour. Vale ressaltar que inclusive no dia em que reservei a vinícola estava FECHADA, então mesmo nós comparecendo lá não conseguiríamos fazer o tour, e o “calote” seria o mesmo. Contudo manifesto minha decepação com a concha y toro e o seu trato com os clientes e com certeza não estarei indicando a mesma para os que interessam visitá-la. Gostaria de saber se vocês me reembolsarão ou não?
Written December 2, 2019
felizmente a minha viagem não houve problemas neste sentido, foi perfeita e dentro do que foi programado, não tenho nada de momento que possa desabonar a Vinicola em epigrafe.
Written December 3, 2019
Giulia M
Cotia, SP
Vocês cancelaram o passeio durante as manifestações poucas horas antes e não devolveram o dinheiro! Quando pretendem devolver ??? Já entramos em contato e nada !!!
Written November 24, 2019
Não entendi nada! Deve haver algum engano!Essa pergunta deve ser endereçada à pessoa certa. Sou apenas um turista, não tenho nenhuma atividade remunerada ou comercial.
Written November 24, 2019
Estou tentando comprar ingresso mas o Itaú está negando devido a compra ser exterior e o lançamento no cartão está em reais. Como faço para resolver?
Written September 20, 2019
Concha Y Toro
Pirque, Chile
Te puedes comunicar al contacto indicado en nuestra pagina web, para que te puedan ayudar.
Written September 20, 2019
Hola a todos. Es necesario reservar el tour o se puede comprar en la entrada? Muchas gracias Francisco
Written August 11, 2019
Mejor reservar con antelación, resulta sencillo hacerlo por internet optando por la opción que más le interese.
Written August 12, 2019
Olá, gostaria de saber se o tour marquês, comprei com a Destino Chile, tem degustação de queijos?
Written July 31, 2019
Corrigindo: "Wine Day" Agora que conferi o erro de digitação rs.
Written August 2, 2019
Concha Y Toro
Pirque, Chile
Gracias por tu contacto. el valor de Experiencia Don Melchor, es de USD 180 por persona.
Written July 24, 2019
Quanto está custando um Terrunyo na loja da vinícola?
Written July 19, 2019
Esse eu não me recordo o valor, mas não comprei nada pois os preços estavam bem acima que nos mercados.
Written July 19, 2019
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