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SEATRAN DISCOVERY mainly provides passengers high-speed ferry service at Koh Samui, Koh Phangan and Koh Tao, with bus and minivan services on the mainland that connected with the routes from Donsak pier to the top destinations on Andaman sea, such...more
We had a ferry for 1030am, and we reached at Pier at 9am they told us to wait till 10.for tickets and when we went at 10 they said ferry has been canceled..
We had flight from koh Samui in 4hrs luckily we got lomparyah...More
Date of experience: January 2019
1 Thank mohit406
Michele L, General Manager at Seatran Discovery, responded to this reviewResponded 1 week ago
thanks for your review. During the Tropical Storm "Pabuk" we have been forced to stop several ferries due to critical weather conditions and authority warning. Many people in the same situation but nobody complain except you. Let us know if you get the...More
Have used this service for years and its always been good but now with new wharves and boats its great, somewhere to sit and wait in a/c or have a meal whilst you wait, can be very busy but once onboard the cruise to the...More
2 out of 2 for delay in departure.
Considering that this is our way to get to the air port, this is unacceptable!More
Date of experience: September 2018
Thank Or K
Michele L, General Manager at Seatran Discovery, responded to this reviewResponded September 21, 2018
Dear Customer, Thanks for your review. Unfortunately we don't understand the meaning of your review. We guess you mean something about ferry delay but so far we didn't have any delay. Probably you make confusion with another ferry company. It would nice if you can...More
First experience with Seatran to Samui and return, all was perfect. The ferry from Donsak pier to Samui was big and with very comfortable seats. Timely service and good prices. Will use again next time.
We used Seatran to provide a transfer from Surat Thani to Koh Tao. There are hugely mixed reviews about this service everywhere you look - from here on Trip Advisor to the Seatran website, however, it seemed like the best option for our journey! We...More
I bought a Samui - Koh Tao ticket using SeaTran Discovery. At the check-in gate I was told there would be a transfer of boats at Koh Phangnan but that it would be immediate. Off one boat and directly on to the other.
Date of experience: August 2018
1 Thank Jordan M
Michele L, General Manager at Seatran Discovery, responded to this reviewResponded August 21, 2018
Dear Sir/Madame, thanks for your review. We are sorry for disappoint especially because we inform all the passenger upon check in that, due to unexpected circumstances (we were out of fuel due to the gas company has an accident and couldn't deliver the fuel as...More
Took the ferry from Ko Tao to Ko Samui. Left the pier, motored 0.6 nautical miles and then transferred to a larger ferry mid-ocean in 0.5m swell. They had to make this journey twice. I asked what was wrong, they would even got off their...More
A decent sized boat that serves as transportation from Koh Tao to Koh Phangan to Koh Samui. It was a good value, and got us there safely. Upstairs and outside are good, and if you are towards the front, you don't get splashed to much.