Nishihirahata Park
Nishihirahata Park
4
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
Full view
The area
Address
Best nearby
Restaurants
370 within 3 miles
Attractions
176 within 6 miles
Contribute
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
4.0
64 reviews
Excellent
20
Very good
34
Average
7
Poor
1
Terrible
2
HL L
Singapore, Singapore190 contributions
Mar 2020
Went for the cherry blossom festival in early March and we were lucky to catch it in full bloom. Due to the virus, the park was not very crowded. We also hiked up to another area which has more cherry blossoms and canola flowers (extra charge to go in). It was very beautiful and definitely worth coming. There were also some stalls selling snacks. I recommend the sakura mochi soft serve ice cream!
Take the odakyu line from Shinjuku and you will reach Matsuda town in about 90 minutes.
Take the odakyu line from Shinjuku and you will reach Matsuda town in about 90 minutes.
Written March 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Odakyumatt
Ebina, Japan506 contributions
Mar 2019 • Family
Pick a clear Blue sky to go here. You will see some great colors of the trees and Mt Fuji and the surrounding areas. This park offers lots of paths to walk and a miniature railway for the kids as well.
Written March 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Odakyumatt
Ebina, Japan506 contributions
Feb 2017 • Solo
On the side of the hill about 15 walk from the Shin-Matsuda station (Odakyu). This has a bus that runs to and from the station. Nice trails to hike up to and past the main building.
Written February 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chocola
3 contributions
Mar 2023 • Family
(English follows Japanese)
桜祭りの時期だからと入場料を払って入りましたが、既に桜がほとんど散ってなくなっていました。
また、子供がSLと滑り台を楽しみにしていたのでわざわざ往復３時間かけて行ったのに、SLのチケットは売り切れ。Twitterのアカウントもあるのに、完売情報は一切記載されていませんでした。
それだけでも残念ですが、何より酷いのは公式サイトに載っていた情報と異なる嘘を叫んだSL乗り場の責任者のお爺さん…
最初「子供だけなら乗せてやってもいい」と言われたのに、途中で気が変わったのか 親が外国人とわかったからなのか、急に「ノー！小学生以上‼︎‼︎」と大声で叫ばれました。
当時、SLは「3歳未満は要保護者同伴」と公式サイトにしっかり掲載があり、子はそれより上の歳だったので年齢的に問題なし(画像内、赤線の通り)。
その後、公式サイトに書かれている事実と異なる発言をしている事を指摘すると「それはサイトが悪い！俺は知らないので、そんな言いがかりされても(あーだこーだ)」と、偉そうな態度で捲し立てて言われました。
ここで働いてるのに、自分の職場が決めたルールさえ把握していないようでした。更にそれを他の勤務者のせいだと責任転嫁したうえ、こちらが伝えた事実を「言いがかり」と言い放つ始末…
完売はもちろん仕方ないことですが、この老人スタッフの言動はあまりに気まぐれ身勝手で無責任です。
そして完売だとわかっていれば、わざわざ桜が緑になっていてSLにも乗れないのに、お金を払って遠方から時間を掛けてわざわざ来る必要もありませんでした。
その後「言いがかり」と口を滑らせたことについては渋々詫びを入れられましたが、公式サイトの情報と異なる嘘を周りにも聞こえるほどの大声で喚いたことや責任転嫁に関しては、屁理屈を並べるばかり。
仕方がないので、後で町役場の職員の方とお話しして経緯を全てお伝えしました。
町役場の方は状況を理解し、その老人スタッフの言動について謝ってくださいました。そしてサイトの表記をすぐに変更することや、TwitterでSLチケットの完売情報を更新する等して改善を図ると
お話しして頂けました。
(その後Twitterは一日更新されたのみですが、サイトのSL乗車適正年齢の表記に関しては現在「小学生未満は要保護者同伴」と変更されています)
どこで働いていてもそうですが、客の対応をする人は一人一人がその施設や会社の顔となります。どんな対応をされたかによって印象が大きく変わるだけでなく、楽しい思い出となってまた利用したいと思うのか、もう今後は利用しないし周りにも薦めたくないとなるのか、一つ一つの積み重ねがその施設や会社の利益にも繋がり、大きな差を生みます。
嘘の情報を大声で喚いたり責任転嫁するなんて論外であるし、観光名所として紹介されているのであれば特に適切な客への対応の仕方くらいは働く全員が心得ておくべき事項だと思います。
総合的には…
・駅からの道や園内に坂道が多くてお年寄りや小さなお子様には厳しい (健康な大人でもかなり疲れる)、
・全体的に施設が古くて廃れている
・滑り台は急な斜面の細い道の途中にあり、ロープやコーンでしか遮られていない所もあり危険
(知人の子供は滑って転がり落ちました)
・桜やハーブが見られる時はまだ観るものがあるが、それ以外の時期は見るものがほとんどないので、遠方から有料で遥々来る価値は残念ながらあまりない印象
海外からスーツケースを持ってきていた方達もいて大変そうだったので、遠方から来る方はその点も含めて検討した方が賢明だと思います。
There was an entrance fee during the cherry blossom festival, but the cherry blossoms were already almost gone in spite of the festival period…
Our child was looking forward to the steam locomotive and the slide, so we went there all the way and took 3 hours to get there and back. But the tickets for the locomotive were sold out. They have a Twitter account but didn’t inform any of the information about it.
And what's worse, although the old man in charge of the locomotive said "It’s fine if it’s just the kid. I’ll give your kid the ride” at first, he changed his mind halfway through (perhaps because the parent was a foreigner) and shouted "No! Only elementary school students and older! Your kid can’t get on!”
It was written on the official website that "children under 3 years old must be accompanied by a parent or guardian," at that time and since my son was older than that, there was no problem about age (as shown in the picture: the part of the red line).
So we pointed it out after that and then, the old man replied "That is the website's fault! I don't know anything about it, so don't make such an accusation!”
...Not only he told a lie, but also he hasn’t even understand the rules set by his own workplace, even though he works here. Furthermore, he shifted the blame to other workers and called it a "false accusation" even though we told him the truth.
We do understand it’s inevitable that the tickets would be sold out, but what the old man did is too irresponsible, capricious and selfish.
And if we could know the tickets were sold out, we would not have gone to the trouble of paying for the park although the cherry blossoms were green, and even if the locomotive tickets were sold out.
Afterwards, he halfhearted apologized for making a slip of the tongue and calling our accurate information a “false accusation," but he just kept quibbling about his lies and shifting of responsibility.
We had no choice but to talk to the town hall staff later and told him the whole story.
The person in charge at the town hall understood the situation and apologized about the old man’s behavior. And he told us that they would immediately make improvements, such as changing the description on the website and updating the tickets information about sold-out on Twitter.
(Now it’s changed to “children under elementary school students must be accompanied by a parent or guardian.”)
As with any place you work, each person is the face of the facility or the company if you have to take care of the visitors. By how you treated them, not only it affects the impression for the visitors, but it will also lead to the facility's or company's profits. Depending on whether or not the customer will have pleasant memories and want to use the facility or product again, or whether they will never use it again, it makes a significant difference.
It is outrageous that shouting out false information or shift the blame.
Every workers should understand and care about how to take care of the visitors, especially if the place is introduced as a tourist attraction.
Overall:
・There are many hills on the way from the station and in the park, making it tough for the elderly and small children (even healthy adults get quite tired),
・The facilities are old and outdated,
・The slides are located in the middle of narrow paths on steep slopes, and in some places they are only blocked by ropes or cones, so it’s quite dangerous for small kids (Our friend’s child slipped and rolled down the slope)
・If it’s cherry blossoms or herb season, it has some thing to see, but other than that, there is nothing to see so much, so I think it’s not worth paying the fee to come all the way from far away.
There were people who brought suitcases from overseas and it seemed really tough, so if you are coming from far away, I recommend you should consider this point as well.
桜祭りの時期だからと入場料を払って入りましたが、既に桜がほとんど散ってなくなっていました。
また、子供がSLと滑り台を楽しみにしていたのでわざわざ往復３時間かけて行ったのに、SLのチケットは売り切れ。Twitterのアカウントもあるのに、完売情報は一切記載されていませんでした。
それだけでも残念ですが、何より酷いのは公式サイトに載っていた情報と異なる嘘を叫んだSL乗り場の責任者のお爺さん…
最初「子供だけなら乗せてやってもいい」と言われたのに、途中で気が変わったのか 親が外国人とわかったからなのか、急に「ノー！小学生以上‼︎‼︎」と大声で叫ばれました。
当時、SLは「3歳未満は要保護者同伴」と公式サイトにしっかり掲載があり、子はそれより上の歳だったので年齢的に問題なし(画像内、赤線の通り)。
その後、公式サイトに書かれている事実と異なる発言をしている事を指摘すると「それはサイトが悪い！俺は知らないので、そんな言いがかりされても(あーだこーだ)」と、偉そうな態度で捲し立てて言われました。
ここで働いてるのに、自分の職場が決めたルールさえ把握していないようでした。更にそれを他の勤務者のせいだと責任転嫁したうえ、こちらが伝えた事実を「言いがかり」と言い放つ始末…
完売はもちろん仕方ないことですが、この老人スタッフの言動はあまりに気まぐれ身勝手で無責任です。
そして完売だとわかっていれば、わざわざ桜が緑になっていてSLにも乗れないのに、お金を払って遠方から時間を掛けてわざわざ来る必要もありませんでした。
その後「言いがかり」と口を滑らせたことについては渋々詫びを入れられましたが、公式サイトの情報と異なる嘘を周りにも聞こえるほどの大声で喚いたことや責任転嫁に関しては、屁理屈を並べるばかり。
仕方がないので、後で町役場の職員の方とお話しして経緯を全てお伝えしました。
町役場の方は状況を理解し、その老人スタッフの言動について謝ってくださいました。そしてサイトの表記をすぐに変更することや、TwitterでSLチケットの完売情報を更新する等して改善を図ると
お話しして頂けました。
(その後Twitterは一日更新されたのみですが、サイトのSL乗車適正年齢の表記に関しては現在「小学生未満は要保護者同伴」と変更されています)
どこで働いていてもそうですが、客の対応をする人は一人一人がその施設や会社の顔となります。どんな対応をされたかによって印象が大きく変わるだけでなく、楽しい思い出となってまた利用したいと思うのか、もう今後は利用しないし周りにも薦めたくないとなるのか、一つ一つの積み重ねがその施設や会社の利益にも繋がり、大きな差を生みます。
嘘の情報を大声で喚いたり責任転嫁するなんて論外であるし、観光名所として紹介されているのであれば特に適切な客への対応の仕方くらいは働く全員が心得ておくべき事項だと思います。
総合的には…
・駅からの道や園内に坂道が多くてお年寄りや小さなお子様には厳しい (健康な大人でもかなり疲れる)、
・全体的に施設が古くて廃れている
・滑り台は急な斜面の細い道の途中にあり、ロープやコーンでしか遮られていない所もあり危険
(知人の子供は滑って転がり落ちました)
・桜やハーブが見られる時はまだ観るものがあるが、それ以外の時期は見るものがほとんどないので、遠方から有料で遥々来る価値は残念ながらあまりない印象
海外からスーツケースを持ってきていた方達もいて大変そうだったので、遠方から来る方はその点も含めて検討した方が賢明だと思います。
There was an entrance fee during the cherry blossom festival, but the cherry blossoms were already almost gone in spite of the festival period…
Our child was looking forward to the steam locomotive and the slide, so we went there all the way and took 3 hours to get there and back. But the tickets for the locomotive were sold out. They have a Twitter account but didn’t inform any of the information about it.
And what's worse, although the old man in charge of the locomotive said "It’s fine if it’s just the kid. I’ll give your kid the ride” at first, he changed his mind halfway through (perhaps because the parent was a foreigner) and shouted "No! Only elementary school students and older! Your kid can’t get on!”
It was written on the official website that "children under 3 years old must be accompanied by a parent or guardian," at that time and since my son was older than that, there was no problem about age (as shown in the picture: the part of the red line).
So we pointed it out after that and then, the old man replied "That is the website's fault! I don't know anything about it, so don't make such an accusation!”
...Not only he told a lie, but also he hasn’t even understand the rules set by his own workplace, even though he works here. Furthermore, he shifted the blame to other workers and called it a "false accusation" even though we told him the truth.
We do understand it’s inevitable that the tickets would be sold out, but what the old man did is too irresponsible, capricious and selfish.
And if we could know the tickets were sold out, we would not have gone to the trouble of paying for the park although the cherry blossoms were green, and even if the locomotive tickets were sold out.
Afterwards, he halfhearted apologized for making a slip of the tongue and calling our accurate information a “false accusation," but he just kept quibbling about his lies and shifting of responsibility.
We had no choice but to talk to the town hall staff later and told him the whole story.
The person in charge at the town hall understood the situation and apologized about the old man’s behavior. And he told us that they would immediately make improvements, such as changing the description on the website and updating the tickets information about sold-out on Twitter.
(Now it’s changed to “children under elementary school students must be accompanied by a parent or guardian.”)
As with any place you work, each person is the face of the facility or the company if you have to take care of the visitors. By how you treated them, not only it affects the impression for the visitors, but it will also lead to the facility's or company's profits. Depending on whether or not the customer will have pleasant memories and want to use the facility or product again, or whether they will never use it again, it makes a significant difference.
It is outrageous that shouting out false information or shift the blame.
Every workers should understand and care about how to take care of the visitors, especially if the place is introduced as a tourist attraction.
Overall:
・There are many hills on the way from the station and in the park, making it tough for the elderly and small children (even healthy adults get quite tired),
・The facilities are old and outdated,
・The slides are located in the middle of narrow paths on steep slopes, and in some places they are only blocked by ropes or cones, so it’s quite dangerous for small kids (Our friend’s child slipped and rolled down the slope)
・If it’s cherry blossoms or herb season, it has some thing to see, but other than that, there is nothing to see so much, so I think it’s not worth paying the fee to come all the way from far away.
There were people who brought suitcases from overseas and it seemed really tough, so if you are coming from far away, I recommend you should consider this point as well.
Written May 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nishihirahata Park (Matsuda-machi) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Nishihirahata Park
- Nishihirahata Park is open:
- Sun - Sat 9:00 AM - 5:00 PM
- Hotels near Nishihirahata Park:
- (9.14 mi) Cozy Inn Hakoneno Yama
- (9.23 mi) Gora Hanaougi
- (8.56 mi) Fukuzumiro Ryokan
- (8.91 mi) Art & Music Spa Resort Manatei Hakone
- (9.16 mi) Fuji-Hakone Guest House
- Restaurants near Nishihirahata Park:
- (0.03 mi) Matsudayama Herb Garden Restaurant
- (0.29 mi) Nikuhachi
- (0.32 mi) Kappo Chiyodaya
- (0.36 mi) Marushima
- (0.40 mi) Daisukiya Shin-Matsuda
Nishihirahata Park Information
Excellent Reviews | 20 |
|---|---|
Very Good Reviews | 34 |
Nishihirahata Park Photos | 183 |