Club Med Tomamu Hokkaido

Club Med Tomamu Hokkaido, Shimukappu-mura: Address, Phone Number, Club Med Tomamu Hokkaido Reviews: 5/5

Club Med Tomamu Hokkaido
5
Lessons & Workshops • Ski & Snowboard Areas
Popular mentions

5.0
80 reviews
Excellent
70
Very good
6
Average
1
Poor
1
Terrible
2

kaaro
Tokyo, Japan1 contribution
Perfect family holiday with young kids
Aug 2021 • Family
We had a perfect family holiday with our four year-old kids. It was our first time at ClubMed, and the kindness of the whole team was amazing. We were also impressed by the extremely fresh food and the huge variety of dishes, all of which were prepared on the spot. Our expectations were surpassed even more by the way the restaurant team catered for my histamine intolerance due to which I had to follow a special diet. A big, big thanks to AMID and ASIM and the whole restaurant team! The food and service were amazing!
Especially thanks to the caring personality of CALEB, we felt very much at home from the moment we arrived. Caleb welcomed us and helped us in so many ways throughout our whole stay.
We will also remember Ms CAROL‘s cheerfulness on all encounters with the kids and the fun and extremely well-prepared activities of the AMAZING family team.
We were also impressed by the kindness of the HOUSEKEEPING team on all encounters, as well as of the frequency with which all bathrooms in the hotel were perfectly cleaned.
The whole BAR team was also always extremely kind, and the service was perfect.
A big thanks to the whole ClubMed team for making our stay a special one!
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

piahvw
Tokyo, Japan9 contributions
Absolutely perfect!
Dec 2020
Club Med Tomamu did overcome my expectations again for our Christmas holiday 2020.
Absolutely amazingly caring staff that made our stay memorable. From Sam and Dogan at the restaurant, Caleb always there to help and the mini club team making sure kids (and parents) are having fun.
The buffet was esquisite everyday- special thanks for the salmon eggs and fresh hokkaido crab fest!!
Thank you Club Med Tomamu for giving us a beautiful christmas 2020 and giving us a feeling of home being so far from home...
Written January 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mrefms
Shibuya, Japan2 contributions
Great family holiday
Jul 2020 • Family
Thanks to the friendly staff, excellent sport and outdoor opportunities, modern & spacious facilities and a fantastic restaurant we really enjoyed our stay in the Tomamu Club
Written July 18, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Passenger758380
2 contributions
A Wonderful Holiday
Feb 2020
We stayed here for about a month, indeed a enjoyable time. You got excellent G.O. team there, for example, Evon, Winter, Koh, Vincent and Sam, they all helped us a lot. Especially the accompany of Evon, Winter and Koh, that was really a wonderful time. Well, I have to mention that the stir-friend noodles and rice was fantastic.
Kaori, Ayako, Andrey and the instructors, like Lily, Blaz, Wang, Lee in Mini club, I sincerely thank them for the patience and care to the children, leaving us an unforgettable memory.
The snow pack is big and comfortable, we are happy to ski here, as well as the children.
We are looking forward to the next trip here of the coming season.
Written March 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Peter V
34 contributions
Friendly with great staff
Mar 2020 • Couples
Welcoming and very friendly staff with excellent facilities. All meals and beverages are included with great service. The food is delicious, generous and healthy. A wonderful facility.
Written March 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

vagrantcjf
Hong Kong, China60 contributions
Perfect ski vacation
Feb 2020 • Family
First experience with Hokkaido and Club Med and definitively a perfect experience. Nice resort, spacious room, top service, delicious food, competent crew and ski instructors, also everyday surprise with events and show performed by the GOs and team. You can feel that the whole team is not working but enjoy what they are doing, which makes you feel more like in a big family / community camp. Want to give special thanks to the Mini club and petit club team who took best care of our kids, eg Doris, Smile, Yulie, Juelie and the others which I cannot recall all their lovely names; want to express particular thanks to the ski instructors Marco, Johanna, Marie-Lou, Nicolas, who really gave me not only successful programs but also a lot of fun in skiing; thanks to Candice, our customer relationship manager being ready to taking care anything we need. Last but not least, here we have got the best slops ever.
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Shastafarien
Sydney, Australia3 contributions
AMAZING CALEB - G.O & amazing experience
Feb 2020
ABOUT OUR EXPERIENCE
We were welcomed by Caleb - Caleb is the most incredible person & the best GO we now call friend. His welcome was wonderful he spotted us straight away :) Caleb ensured we had the best holiday. He realised a member of our family was struggling and was anxious hr took her under his wing and made her so happy.

This was our second Club Med experience & our first Japan Club Med. This experience was made sensational as Caleb really made such a genuine effort to make our stay amazing.

The kindness & empathy from Caleb towards our family was amazing. He even organised a special dinner assisted by Sachin from Mauritius, Benjamin & Liz from Thailand. It bought tears to my eyes he made a dinner our own Club Med Tomamu animal cafe with serviettes made to be birds. INCREDIBLE

Because of Caleb and his beautiful caring personlaity our family has booked another holiday in Tomamu in January 2020 & we are bringing two more family members.

ABOUT THE SKIING
We were rust having not skied for 10 years & this was our get back on the horse after one run we were all over it. Our instructors were amazing we had Simo who was hilarious and pushed us hard - but in a good way always laughing taking us down some hard core runs. Then we had Simon who was strict with the style & pushed us as well which was great. the combination of these two fantastic instructors has taken our skiing to another level.

See you all again in Jan 2021.

thank you Caleb from the princess A :)
Written February 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Kevinphoon69
Hong Kong, China5 contributions
NY 2020 Family Ski Trip
Jan 2020 • Family
Want give our utmost kudos and highest recommendation to Suzanne Taal, ski coach! She’s so patient and attentive with our son thru out the entire ski lessons! My son loves her so much and always looking forward to his ski lessons with Suzanne every morning! Thank you Suzanne and we will come back again next season!
Written January 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SoLivvy
1 contribution
Awesome crew and superb hospitality!
Jan 2020 • Family
Superb hospitality and the best ski resort in Hokkaido. Special shout out to Chief Jessie and her awesome crew: GO Caleb for taking care of all our needs, as well as Jennivyer, Sumarun, Mackenzie, Mike (snow trekking), restaurant manager Dokan and his crew Kim, Shirley, Enes, Mao, and Housekeeping Nyffa. We will be back next season!
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

phyllistpc
Hong Kong, China10 contributions
Best of Ski Resort in Hokkaido
Dec 2019
This trip was the 2nd Xmas holiday in Club Med Tomamu! The trip was so wonderful to us and gave us lots of lovely memories!
All the staff have excellent customer service attitude! Never says no!
Great Thanks to Kate (from Czech) of the Ski team and she helped us rearrange the private ski lessons when my daughter was sick!
Great thanks to Tay Tay & Doucan to serve us the best service & food.
**Special thanks to our Ski coaches, Nico & Josh! YOU ARE THE BEST! Lots of fun & encouragement in the ski lessons! You made us enjoy our Ski lessons so much!
Last but not the least is Jessie, the GM of the Club Med, you are the Icon of Club Med Tomamu. Please stay on in this village so we can see you again in the next Xmas!
KEEP IT ON! We love you guys much!
Written January 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 43
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing