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Review Highlights
Informative and convenient

We went there for some travel information, the staff were very friendly and helpful. There was a... read more

Reviewed February 6, 2017
Mooliday
,
Melbourne, Australia
ATM is here for international travellers

Great spot to get some information in English, counter staff are very friendly and can point you in... read more

Reviewed March 17, 2016
Shangod
,
Noosa heads qld
Read all 37 reviews
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Traveler Overview
  • Excellent34%
  • Very good32%
  • Average27%
  • Poor5%
  • Terrible2%
Travelers talk about
“taxi service”(2 reviews)
“bus stop”(2 reviews)
“timetable”(3 reviews)
About
Suggested duration: < 1 hour
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Contact
5734-1 Hokujo Happo, Hakuba-mura, Kitaazumi-gun 399-9301, Nagano Prefecture
Website
+81 261-72-3066
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Reviews (37)
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1 - 10 of 16 reviews
Reviewed 2 weeks ago via mobile

Unfortunately the information staff are not quite sure of the facts. Nearly all of the visiters are western and speak mostly all English. My issues were this, I was informed by my hotel to get off the bus at the visitors information center / bus...More

Date of experience: February 2019
Thank Scuba2013
Reviewed January 11, 2018 via mobile

When travelling to Hakuba, google maps directs you to this bus stop AKA “Hakubahappo Bus Stop”. This is your 1-stop shop for transport and information in Hakuba Village. English speaking staff can help you arrange transport to your accomodation and/or most ski areas in the...More

Date of experience: January 2018
Thank Getyourpassport01
Reviewed February 6, 2017

We went there for some travel information, the staff were very friendly and helpful. There was a souvenirs shop inside, good for a quick buy. There were some seats inside too, it was great for a short rest or to plan for the rest of...More

Date of experience: December 2016
1  Thank Mooliday
Reviewed January 29, 2017

I took bus from Nagano to Hakuba. The staff speaks better English than most Japanese staff I encountered in Nagano. The information center is also the Happo Bus Terminal which is really helpful. There's a small cafe and seating area to wait for the bus....More

Date of experience: January 2017
1  Thank go852
Reviewed March 17, 2016

Great spot to get some information in English, counter staff are very friendly and can point you in the right direction. They will also call your hotel for you. The Atm is here which is great as there are only a few spots in Hakuba...More

Date of experience: January 2016
1  Thank Shangod
Reviewed March 10, 2016

No question will be unanswered here. Maps, charts, wifi, sports shop, cafe and lockers.Here you will find people who really want to deliver

Date of experience: March 2016
1  Thank Phayao13
Reviewed March 7, 2016

Doubling as the Happone Bus Terminal this is quite a useful building. Lots of tourist leaflets, staff are friendly and helpful. Small cafe inside and a shop selling the usual tourist tat.

Date of experience: March 2016
Thank Skinut79
Reviewed February 27, 2016 via mobile

With access to free wifi, transport timetables and tickets, a small cafe and gear shop upstairs, the information centre is the central hub of Happo One. Use it as your one stop shop to get information about everything from local transport to resorts and dining...More

Date of experience: February 2016
2  Thank ReedyKappa
Reviewed February 24, 2016

The information centre is housed in the bus terminal and also has a cafe, gift shop and ATM which takes international cards. The coffee is nice here. If you are catching some local buses, they only take cash. The buses down to Narita take credit...More

Date of experience: February 2016
Thank Pippybeach
Reviewed February 21, 2016

You need cash in Hakuba and this is the place to get it. With only a2-3 cash machines in Hakuba you will find yourself at the Info centre. While you are there check out the various tours etc on offer, grab a bus ticket to...More

Date of experience: January 2016
1  Thank Sam L
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