One of the measures of a truly superior business is how they treat their customers in less than ideal circumstances. Upon arriving in Colombo, my wife became ill and was unable to travel requiring two postponements of our safari with Ajith. It ended up that my wife was unable to go and at her insistence, I traveled to Tissa and enjoyed the safari alone. Ajith answered all of my emails quickly and professionally and adjusted his schedule to accommodate mine.
Regarding the safari, it was indeed an experience of a lifetime for me. My guide arrived precisely on time at my hotel; in fact he was there 15 minutes early awaiting my walk from the hotel lobby to the front gate where he was waiting. Everything was provided, from water to juice to a chocolate drink that really hit the spot. We ate breakfast while watching the water buffalo immerse themselves in the small lake nearby. With every animal either spotted or anticipated, my guide stopped, pointed out the animal and without me asking, silenced the engine and himself as not to spoil my video shoot. He always knew exactly when to be quiet and allowed the spectacular beauty of Yala Park to speak for itself.
We took a couple of breaks near the ocean, the second of which was our lunch that we ate together near the jeep between the animals and the beach. The food was great and rest was unexpectedly needed after six hours of traversing the dirt roads through the park. During the afternoon we continued to search for the elusive leopard. Even with the diligent efforts of my guide, we never found him, but I was still extremely pleased with the experience: elephants, water buffalo, sand monitor lizards, tropical birds, monkeys, crocodiles, mongoose, many varieties of deer, and more.
At the end of the day, we returned to the Ajith Tours office where Ajith, my guide, and I all waited for my bus from Tissa to Unawatuna. Most of us have only one opportunity to experience this magnificent park and I highly recommend entrusting Ajith to make it a lasting memory.
Harry Brown, Michigan USA