Bus Vitivinicola
Bus Vitivinicola
4
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
8:00 AM - 5:00 PM
Sunday
8:00 AM - 5:00 PM
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About
Bus Vitivinícola es el único servicio que ofrece la modalidad Hop On& Hop Off, es decir subir y bajar en horarios establecidos en las bodegas que el turista desea visitar. Con la compra de un Ticket Full Day el pasajero podrá visitar hasta cuatro bodegas, con la opción de almorzar en una de ellas. También puede optar por el ticket de Half Day por la mañana o por la tarde y podrá visitar dos bodegas. El precio del ticket incluye solamente el traslado en excursión. El pasajero en cada bodega que elige visitar, debe pagar el servicio de Visita y Degustación.
Lujan de Cuyo, Province of Mendoza, Argentina
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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Antonio Renno
Rio de Janeiro, RJ9 contributions
Mar 2023 • Friends
Up to four bodegas could be visited with a full day ticket and a 3 course lunch in one of the bodegas' restaurant, where you can choose among the options from the menu. Although Tierras Altas restaurant had a some issues with service, the tour in Tierras Altas winery was one of the best, with great explanations from the specialist.
As for the bus, Paloma, the guide was really kind and provided good explanations during the trips from one bodega to the next.
As for the bus, Paloma, the guide was really kind and provided good explanations during the trips from one bodega to the next.
Written March 11, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GeoWalther
Seattle42 contributions
Mar 2017 • Solo
Review: Mendoza's "busvitivinicola" wine tours
Of course you'll want to visit vineyards, and this new concept is the perfect way to do it. For a full day costing about US $40, you'll ride in a safe, clean, well-maintained bus with an assigned seat. The guide assists in figuring out which of the 21 (!) different vineyards on their list would be most appropriate for you to visit. Different days include different vineyards, so there's a lot of choice.
For a full day, you choose 4 vineyards, and the bus drops you at each for about an hour, and then takes you to the next. As the day progresses, and the tastings mount, everybody gets happier, and sleepier.
There's a big difference between vineyards, so here are my observations about the four I chose:
* Chandon: Certainly the glitziest facility, but rather lacking in soul. Yes, they're well-known, but the guide's English was limited, and the tour felt a bit like a production line. Excellent setting and views. About US$ 10 tasting charge.
* Bodega Tapiz: I'd never heard of them, yet this was much more enjoyable than the Chandon visit. Why? The guide/vintner was passionate and cared about educating us. Superb and highly educational visit, and the least costly, too. About US$ 7 for the tastings, but that credited toward any purchases, and the wines were reasonably priced. A smallish vineyard, which was more enjoyable than the big glitzy Chandon.
* Bodega Septima: I chose to have lunch there, and was very disappointed. US$ 30 for a two course meal, or double that for 4 courses. While the food was tasty, it was served by a very slow, inattentive, and decidedly unfriendly staff, who all looked bored, as well as slightly scruffy. What a surprise, as the price suggested that this would be a true gourmet experience. Similarly, the tour guide was just going through the motions and exhibited no true passion or care about her guests' understanding of wines.
* Bodega Terrazas de Los Andes: Jackpot! By far my favorite stop. Again, it was a combination of the facility and the guide/vintner. For starters, the facility is old with character, rather than a fancy new place with no history or soul. Fascinating to see coopers at work, and the harvest was underway, so it was easy to see the whole process and understand the differences between how more expensive wines are produced compared with the ones I usually buy! I'd have stayed longer, but it was the last stop and time to board the bus. Again, about US$ 10 for the tasting, and it was not credited toward any purchase.
One oddity of the busvitivincola operation: The majority of the guests on my bus spoke English, and not Spanish. Yet, the onboard guide who was with us spoke only limited English. I assume that English-speakers make up the majority of the clientele, so there really ought to be more consideration of this in the hiring and training of the staff.
Oh, I know you're reading this because you want to taste wines, and you should. But, don't miss out on the "High Mountain Tours" offered by just about every tour outfit. It's a full day, with lots of driving, but stunning scenery. Reminded me of Morocco's High Atlas Mountains, with parts of the day looking like Jordan's Wadi Rum, and other parts looked like Utah. A geologist's paradise, as the earth's uplift and erosion processes are on display in full color. Full day costs about US$ 60 and absolutely worth it all. And I hope you're as fortunate as I was to see Aconcagua's summit without a cloud.
That said, the town of Mendoza is just OK. Nothing really special if you've traveled much in Latin America. But the proximity of vineyards and high mountains make it worth every effort.
Of course you'll want to visit vineyards, and this new concept is the perfect way to do it. For a full day costing about US $40, you'll ride in a safe, clean, well-maintained bus with an assigned seat. The guide assists in figuring out which of the 21 (!) different vineyards on their list would be most appropriate for you to visit. Different days include different vineyards, so there's a lot of choice.
For a full day, you choose 4 vineyards, and the bus drops you at each for about an hour, and then takes you to the next. As the day progresses, and the tastings mount, everybody gets happier, and sleepier.
There's a big difference between vineyards, so here are my observations about the four I chose:
* Chandon: Certainly the glitziest facility, but rather lacking in soul. Yes, they're well-known, but the guide's English was limited, and the tour felt a bit like a production line. Excellent setting and views. About US$ 10 tasting charge.
* Bodega Tapiz: I'd never heard of them, yet this was much more enjoyable than the Chandon visit. Why? The guide/vintner was passionate and cared about educating us. Superb and highly educational visit, and the least costly, too. About US$ 7 for the tastings, but that credited toward any purchases, and the wines were reasonably priced. A smallish vineyard, which was more enjoyable than the big glitzy Chandon.
* Bodega Septima: I chose to have lunch there, and was very disappointed. US$ 30 for a two course meal, or double that for 4 courses. While the food was tasty, it was served by a very slow, inattentive, and decidedly unfriendly staff, who all looked bored, as well as slightly scruffy. What a surprise, as the price suggested that this would be a true gourmet experience. Similarly, the tour guide was just going through the motions and exhibited no true passion or care about her guests' understanding of wines.
* Bodega Terrazas de Los Andes: Jackpot! By far my favorite stop. Again, it was a combination of the facility and the guide/vintner. For starters, the facility is old with character, rather than a fancy new place with no history or soul. Fascinating to see coopers at work, and the harvest was underway, so it was easy to see the whole process and understand the differences between how more expensive wines are produced compared with the ones I usually buy! I'd have stayed longer, but it was the last stop and time to board the bus. Again, about US$ 10 for the tasting, and it was not credited toward any purchase.
One oddity of the busvitivincola operation: The majority of the guests on my bus spoke English, and not Spanish. Yet, the onboard guide who was with us spoke only limited English. I assume that English-speakers make up the majority of the clientele, so there really ought to be more consideration of this in the hiring and training of the staff.
Oh, I know you're reading this because you want to taste wines, and you should. But, don't miss out on the "High Mountain Tours" offered by just about every tour outfit. It's a full day, with lots of driving, but stunning scenery. Reminded me of Morocco's High Atlas Mountains, with parts of the day looking like Jordan's Wadi Rum, and other parts looked like Utah. A geologist's paradise, as the earth's uplift and erosion processes are on display in full color. Full day costs about US$ 60 and absolutely worth it all. And I hope you're as fortunate as I was to see Aconcagua's summit without a cloud.
That said, the town of Mendoza is just OK. Nothing really special if you've traveled much in Latin America. But the proximity of vineyards and high mountains make it worth every effort.
Written March 23, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear thank you very much for sharing your experience with us. We are waiting for you again
Written October 21, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jason M
1 contribution
Apr 2018 • Couples
Overall this was a good wine tour, especially given the price. A few things to know beforehand - we were the only English speakers on our tour, and the guide knew little English, so you miss a lot of info on the bus trip about the area. The bigger winery tours were great at translating everything though. Like others, didn't receive a lot of information on the first stop at Monteviego. Salentein and Andeluna were amazing, however. The final problem was the bus was over 75 minutes late in picking us up at the last location (the winery closed, and everyone had to just sit around and wait). Overall, was a great experience to see the Uco Valley at a great price, just with a few hiccups.
Written April 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Jason, thank you for your comments, we will inform the wineries to improve visit times. Thank you
Written May 29, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mariana Barajas
Mexico City, Mexico4 contributions
When we bought the tickets we were told we would be able to visit 2-3 wineries (there were 10 listed in the panflet) but in the end they were all closed and we were only able to see ONE winery... We could've stayed for lunch in that one but the tour guide told us they would pick us back up to go to more wineries so we turned down the lunch there. In the end we got in the bus and the guide started showing all the wineries and saying they were all closed.
They tried to blame it on the wineries saying that they have their own schedules (which is true) but they should specify that when you buy the tickets.
Anyhow they said they we could "report" this with a 01800 number... Of course, no one answered.
They tried to blame it on the wineries saying that they have their own schedules (which is true) but they should specify that when you buy the tickets.
Anyhow they said they we could "report" this with a 01800 number... Of course, no one answered.
Written December 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We regret that you had a bad experience in our Bus. We continue working every day to offer the best experience.
Written July 9, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lotti B
London, UK41 contributions
We decided to use the hop on hop off bus tour for a wine tour of Uco Valley. They stop at 3 vineyards (Monteveijo, Salentein, Andeluna), and you pick the one you would like lunch at. We chose Andeluna because we felt that the atmosphere was more natural and beautiful than the others.
On the plus side - it was very practical and comparatively much cheaper than a private tour. Hence for transportation purposes it is extremely efficient. Word of warning - we were on a smaller bus not really suitable for some of the roads. Be prepared for a bumpy ride (with great views!)
On the other hand the actual guide was pretty disorganised. She offered for us to pay her prior to the first vineyard for the wine tasting - 300 pesos each. Therefore when at the actual bodega they asked for 200 instead (from the others who had not yet paid) we were very confused! I’m not sure whether she had outdated information or whether this was meant as a commission (from just the few people who had trusted her to pay prior!). She only returned the price difference when we inquired about it later. Additionally prices were different from online and what information she had - I can understand that prices change and websites can have old information but I would have thought the guide herself would have updated prices!
Overall it was a fun day - beautiful vineyards, great wine and fantastic food. Our driver did a good job of getting us place to place. It’s just a shame the guide was not better informed - I would advise paying at the venue rather than to the guide (most places accept Visa/Mastercard but can occasionally have issues so bring back up cash!)
On the plus side - it was very practical and comparatively much cheaper than a private tour. Hence for transportation purposes it is extremely efficient. Word of warning - we were on a smaller bus not really suitable for some of the roads. Be prepared for a bumpy ride (with great views!)
On the other hand the actual guide was pretty disorganised. She offered for us to pay her prior to the first vineyard for the wine tasting - 300 pesos each. Therefore when at the actual bodega they asked for 200 instead (from the others who had not yet paid) we were very confused! I’m not sure whether she had outdated information or whether this was meant as a commission (from just the few people who had trusted her to pay prior!). She only returned the price difference when we inquired about it later. Additionally prices were different from online and what information she had - I can understand that prices change and websites can have old information but I would have thought the guide herself would have updated prices!
Overall it was a fun day - beautiful vineyards, great wine and fantastic food. Our driver did a good job of getting us place to place. It’s just a shame the guide was not better informed - I would advise paying at the venue rather than to the guide (most places accept Visa/Mastercard but can occasionally have issues so bring back up cash!)
Written January 16, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear thank you very much for sharing your experience with us. We are waiting for you again
Written October 21, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sharibob
long beach166 contributions
Nov 2014 • Couples
We loved Bus Vitivinicola (most websites have it listed as one word--BusVitivinicola). We visited 4 wineries (lunch at one of them) and our entire day was only US$80 per person including a wonderful winery lunch and 3 bottles of wine to bring home. Unless you want to visit specific wineries, there is no reason to do a private tour. The guide on the bus was excellent and extremely accommodating.
The company really does not do a very good job at marketing, at least not to English speakers, but it deserves hype. We stayed at the Sheraton and our hotel said they had never heard of it. Fortunately, the tourist office had information and I was able to find some online. They only operate 4 days per week and have 2 routes with 5 wineries on each route. You are allowed to go to 4 of them, in order. When we got on the bus, the driver asked which wineries we wanted to go to and which one we wanted to have lunch at, and he made all the arrangements on the way to the first winery. The guide escorted us into the wineries and introduced us the the English-speaking guides at each one. Tours are pretty much mandatory but they are very interesting. (We are from California and we know a lot about wine but each tour provided quite a bit of new and interesting information.)
You have to pay for tastings separately but the are only about US$12 for 3-5 generous tastes. The bus itself costs US$26 for the entire day. The guide even has cold water, juice and cookies on board for in between tastings.
The negative is that you have to follow their schedule and route. We had a little down time in between the end of a tasting and the time the bus came to get us but not too much. It made for a relaxing afternoon.
There were about 6 other couples onboard and all were native Spanish-speakers but most had fairly good English so we could chat about the wines we were tasting with them.
It was a fantastic way to sample quite a few wineries in Mendoza without breaking our budget.
I highly recommend!
The company really does not do a very good job at marketing, at least not to English speakers, but it deserves hype. We stayed at the Sheraton and our hotel said they had never heard of it. Fortunately, the tourist office had information and I was able to find some online. They only operate 4 days per week and have 2 routes with 5 wineries on each route. You are allowed to go to 4 of them, in order. When we got on the bus, the driver asked which wineries we wanted to go to and which one we wanted to have lunch at, and he made all the arrangements on the way to the first winery. The guide escorted us into the wineries and introduced us the the English-speaking guides at each one. Tours are pretty much mandatory but they are very interesting. (We are from California and we know a lot about wine but each tour provided quite a bit of new and interesting information.)
You have to pay for tastings separately but the are only about US$12 for 3-5 generous tastes. The bus itself costs US$26 for the entire day. The guide even has cold water, juice and cookies on board for in between tastings.
The negative is that you have to follow their schedule and route. We had a little down time in between the end of a tasting and the time the bus came to get us but not too much. It made for a relaxing afternoon.
There were about 6 other couples onboard and all were native Spanish-speakers but most had fairly good English so we could chat about the wines we were tasting with them.
It was a fantastic way to sample quite a few wineries in Mendoza without breaking our budget.
I highly recommend!
Written November 10, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your opinion, we are glad to know that you enjoyed a great experience. We are waiting for you soon to continue touring the Mendoza Wine Roads
Best regards
Written July 9, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shannon C
Monterrey, Mexico137 contributions
This is an easy and low stress way to visit several wineries. We did two full days and one half day, all with Hugo as our guide. They stop at all of the pick up points in the morning even though they have a list for who will be on the tour. It makes for a long ride to the first winery, but it's okay because you don't really want to start drinking at 9am anyway. If you don't know which wineries you want to do the guide will plan it out for you. They don't stop in the order that's listed on the flyer. The first two trips we just went with whatever Hugo decided and on the third day we had requests, which were honored without a problem. The guide chats with everyone to see what people want to do and then he and the driver map it out and he calls ahead to let the wineries know how many people and what language the group speaks. We had an interesting mix of nationalities on the bus and the wineries accommodated for both Spanish and English. Our guide on the bus spoke limited English, but he is committed to making sure you have a good day so it works out fine. When we finished a tasting sometimes the bus was waiting and sometimes we waited a few minutes for them to grab the other people. Sometimes people in the group want to spend a while buying wine and it slows things down. Both places we went for lunch on the full days were very good, but expensive and there were no cheaper options. The bus is for just your group all day so if you want to buy wine you can keep it on the bus. They also have water and cookies in between stops for you. We were happy to do this instead of a private car and save our money for buying wine!
Written December 27, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for choosing our Bus to share your experience of visiting the "Wine Roads of Mendoza". Thanks for your comments and happy new year!
Written December 31, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
patrickmillerd
Vagos, Portugal115 contributions
Jun 2018
A choice of four out of six wineries - many tastings, a superb lunch and entertaining company. Wasting money on private or expensive tours is a waste!
Written June 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Patrick thank you very much for sharing your experience with us. We are waiting for you again
Written October 21, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rahul P
Montclair, NJ1,730 contributions
Nov 2017 • Couples
Looking at wine tour options, it was obvious there is a major cost saving using the wine bus vs. other options, most which run around $200pp. I had brought our tickets online and got a confirmation of a pick-up time and our hotel. As we waited outside, we saw the bus stop...the guy popped out for one second, then popped right back in as we tried to approach the bus, and it pulled away anyhow. We ran after the bus to the corner and finally pounded on the door and got some acknowledgement, so we ran another half block while the bus found a place to stop. Neither the driver or conductor seemed to really give a crap...we got some explanation about "Oops, we thought you were in another hotel". Curiously enough, the bus stops at every single pick-up spot, the conductor went into those hotels, and came out regardless of whether anyone joins. I couldn't understand what the point was of that - in those two seconds is someone going to suddenly buy a ticket? Followed by a lengthy stop on the road by a rest stop - not for anyone to actually get off, just to stick to the schedule, I guess. So by the time we reached winery #1, we had been on the bus for two hours.
Now, the portions of the day handled by the wineries were just fine - we visited Ruca Malen, A16, Norton and Renacer and had some enjoyable tastings and scenic views, while getting to know a few nice people. Our lunch was booked at Norton, the big boy of Argentine wines...the meal was excellent, but around 2 hours after being dropped off, the group was getting frustrated...that ran into 3 hours, until I finally called Vitivincola's number and spoke to a woman who seemed annoyed I was bugging her with this problem. Lo and behold, the bus arrives a few minutes later, with the conductor informing us that normally he expects the restaurant to let them know when the group is done dining - SERIOUSLY??!?!?!?!
There was little guidance given on how long we had at any given winery, so understandably, some folks took their time to show up a little later. Did I mention that the person to keep us waiting like 20 minutes to depart from one winery was their trainee??? Also, I speak English and Spanish, but was surprised that the conductor seemed to speak almost no English given the client base. In conclusion - it's cheap, the wine tastings were enjoyable and we met some nice people but the Vitivincola folks themselves are awful.
Now, the portions of the day handled by the wineries were just fine - we visited Ruca Malen, A16, Norton and Renacer and had some enjoyable tastings and scenic views, while getting to know a few nice people. Our lunch was booked at Norton, the big boy of Argentine wines...the meal was excellent, but around 2 hours after being dropped off, the group was getting frustrated...that ran into 3 hours, until I finally called Vitivincola's number and spoke to a woman who seemed annoyed I was bugging her with this problem. Lo and behold, the bus arrives a few minutes later, with the conductor informing us that normally he expects the restaurant to let them know when the group is done dining - SERIOUSLY??!?!?!?!
There was little guidance given on how long we had at any given winery, so understandably, some folks took their time to show up a little later. Did I mention that the person to keep us waiting like 20 minutes to depart from one winery was their trainee??? Also, I speak English and Spanish, but was surprised that the conductor seemed to speak almost no English given the client base. In conclusion - it's cheap, the wine tastings were enjoyable and we met some nice people but the Vitivincola folks themselves are awful.
Written December 3, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Buen día! Lamentamos que haya tenido esa experiencia. Seguiremos trabajando para mejorar sus observaciones. Gracias y saludos
Written October 21, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Alan R
Cambridge, MA130 contributions
Jul 2016 • Solo
Do not pay for services provided by Bus Vitivinicola. My experience has left me feeling angry and exploited, and the staff have proven themselves to be uncaring, self-serving, greedy, opportunistic, unscrupulous, unsavory and quite shameful in their behavior. To treat tourists the way they have is nothing short of contemptible.
I arrived in Mendoza on Friday, July 1st. On Saturday, July 2nd I took a half-day tour with Bus Vitivinicola. I had also paid 800 pesos (roughly $53) in advance for a full-day tour to the Valle de Uco on Sunday, July 3rd with a scheduled pick-up time that day of 8:00 AM.
Having just arrived in Mendoza, I couldn’t know how difficult it would be to get a taxi from my apartment to the pick-up location on a Sunday morning. I waited for a taxi on a major road (Boulogne sur Mer) for nearly 20 minutes and arrived at the pick-up location at 8:05. By about 8:20 AM, I realized I must have missed the bus.
The next day, I wrote to the contact address on the Bus Vitivinicola website to explain the situation and to ask that I be able to join the same tour the following Sunday (they go once a week.)
The representative who replied said the bus waited for three minutes (as is their policy) and then left; that person also wrote that they had told someone at the hotel I could meet the bus at some other location in town.
The most shocking thing, however, was this: if I wanted to join the tour the following Sunday, the company would give me “a discount of 50%”
Yesterday I visited the office of this company in Mendoza. I retold the story to an employee who looked, initially, quite surprised; she phoned someone (who she later referred to as “la dueña,” or “the lady-boss”) and said that yes, the boss says that if I wanted to join the tour this Sunday, they could offer me a ‘discount’ of 50%.
I explained that I’d only just arrived in Mendoza, I’d given them my business on the first full day of my stay, and that I’d paid in full 800 pesos for a full-day tour on the second day of my tour. I explained that I couldn’t know how difficult it would be to find a taxi early on a Sunday morning. I’d had no trouble early Saturday morning getting a taxi to the same pick-up point for a departure at the same time.
I explained that I’d paid 800 pesos to take advantage of a tourism services and acknowledged that yes, I had arrived late. I explained that, given that the company had my 800 pesos, andthat I’d not received the services for which I’d paid, it would make sense for them to offer me a space the next tour, particularly since it’s quite impossible that the bus would be full in this mid-winter season when there are so few tourists to begin with. I explained that it would not cost the company one peso more to offer me a seat; they had my money, I only wanted the tour I’d paid for.
But no. “The boss says she can give you a discount of 50%” Meaning, of course, I would have to pay this company an additional 400 pesos to be able take a tour I’d already paid for. That being two minutes late would mean I’d need to pay 400 pesos more to go the following week.
Let me say, at this point, that there are many ways to see the vineyards here in Mendoza. It’s not nearly as difficult as you might imagine. There are many companies offering private tours. You can hire a standard taxi to take you wherever you’d like to go. You can even take the public bus Number 19 for 6 pesos (50 cents) directly to Lujan de Cuyo and walk to several high quality bodegas. The services the Bus Vitivinicola provides are transportation only. You have lots of other transportation options and you can do FAR better than what this company offers.
Do not pay for services provided by Bus Vitivinicola. My experience has left me feeling angry and exploited, and the staff have proven themselves to be uncaring, self-serving, greedy, opportunistic, unscrupulous, unsavory and quite shameful in their behavior. To treat tourists the way they have is nothing short of contemptible.
I arrived in Mendoza on Friday, July 1st. On Saturday, July 2nd I took a half-day tour with Bus Vitivinicola. I had also paid 800 pesos (roughly $53) in advance for a full-day tour to the Valle de Uco on Sunday, July 3rd with a scheduled pick-up time that day of 8:00 AM.
Having just arrived in Mendoza, I couldn’t know how difficult it would be to get a taxi from my apartment to the pick-up location on a Sunday morning. I waited for a taxi on a major road (Boulogne sur Mer) for nearly 20 minutes and arrived at the pick-up location at 8:05. By about 8:20 AM, I realized I must have missed the bus.
The next day, I wrote to the contact address on the Bus Vitivinicola website to explain the situation and to ask that I be able to join the same tour the following Sunday (they go once a week.)
The representative who replied said the bus waited for three minutes (as is their policy) and then left; that person also wrote that they had told someone at the hotel I could meet the bus at some other location in town.
The most shocking thing, however, was this: if I wanted to join the tour the following Sunday, the company would give me “a discount of 50%”
Yesterday I visited the office of this company in Mendoza. I retold the story to an employee who looked, initially, quite surprised; she phoned someone (who she later referred to as “la dueña,” or “the lady-boss”) and said that yes, the boss says that if I wanted to join the tour this Sunday, they could offer me a ‘discount’ of 50%.
I explained that I’d only just arrived in Mendoza, I’d given them my business on the first full day of my stay, and that I’d paid in full 800 pesos for a full-day tour on the second day of my tour. I explained that I couldn’t know how difficult it would be to find a taxi early on a Sunday morning. I’d had no trouble early Saturday morning getting a taxi to the same pick-up point for a departure at the same time.
I explained that I’d paid 800 pesos to take advantage of a tourism services and acknowledged that yes, I had arrived late. I explained that, given that the company had my 800 pesos, andthat I’d not received the services for which I’d paid, it would make sense for them to offer me a space the next tour, particularly since it’s quite impossible that the bus would be full in this mid-winter season when there are so few tourists to begin with. I explained that it would not cost the company one peso more to offer me a seat; they had my money, I only wanted the tour I’d paid for.
But no. “The boss says she can give you a discount of 50%” Meaning, of course, I would have to pay this company an additional 400 pesos to be able take a tour I’d already paid for. That being two minutes late would mean I’d need to pay 400 pesos more to go the following week.
Let me say, at this point, that there are many ways to see the vineyards here in Mendoza. It’s not nearly as difficult as you might imagine. There are many companies offering private tours. You can hire a standard taxi to take you wherever you’d like to go. You can even take the public bus Number 19 for 6 pesos (50 cents) directly to Lujan de Cuyo and walk to several high quality bodegas. The services the Bus Vitivinicola provides are transportation only. You have lots of other transportation options and you can do FAR better than what this company offers.
Do not pay for services provided by Bus Vitivinicola. My experience has left me feeling angry and exploited, and the staff have proven themselves to be uncaring, self-serving, greedy, opportunistic, unscrupulous, unsavory and quite shameful in their behavior. To treat tourists the way they have is nothing short of contemptible.
Written July 8, 2016
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Written July 9, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Roberto H
Buenos Aires, Argentina44 contributions
Hola quiero hacer el recorrido del viernes 20-8-21. Estoy alojado en el Hotel Sheraton. Como les reservo?
Ivan
Buenos Aires, Argentina
Hola, queria consultar si el bus visita Bodega Salentein los sabados
Mario Alberto
Buenos Aires, Argentina47 contributions
Ivan, Salentein lo hacia solo los domingos. Igual, como yo fui en diciembre, convendria que verificar en su pagina.
juliana f
Porto, Portugal
Ola, gostaria de saber a disponibilidade para os dias 23/06 a 25/06, e quais vinícolas deverão ser visitadas. É possível escolher passeios e restaurantes nas vinícolas?
Rubens Argento
Bertioga, SP510 contributions
Bom dia!!
Entre no site da busvitivinicola e lá tem todas as informações que desejar e pode até já comprar o passeio no dia, ou dias, que escolher.
Divirta-se!!
Clauargentina70
1 contribution
Quisiera saber si el bus cuenta con cinturones de seguridad en buen estado para todos los pasajeros, y si son buses de 2 pisos o de uno. Gracias!
MeliSdQ
Quilmes, Argentina89 contributions
Hola! El bus es de 1 solo piso, y en mi caso como lo puse en la reseña, no funcionaban todos los cinturones.
Mi Martins
Rio de Janeiro, RJ216 contributions
Ola! Alguem ja contratou o servico executivo da empresa? Com carro particular e motorista? Estou indo em 2 meses e pensando em fechar com eles. Obrigada!
Mi Martins
Rio de Janeiro, RJ216 contributions
Esta otimo, muito obrigada pela pronta resposta! :)
fernando b
Belo Horizonte, MG16 contributions
Olá! gostaria de saber se o itinerário é fixo ou se é possível cada passageiro escolher em qual bodega vai descer e por quanto tempo permanecer. Obrigado!
BusVitivinicola
Mendoza, Argentina
Buen día!
en cada bodega tiene 2 o 3 opciones de bodegas para elegir. El recorrido está armado para que pueda visitar 2 en la opción Half Day mañana o tarde o hasta 4 en la opción full day.
Los días martes en el Camino del Vino El Río Visita las bodegas: Dante Robino, Ruca Malen, Cruzat, Melipal, Renacer y Norton que se suman con propuestas únicas y opciones gastronómicas de primer nivel.
Los días miércoles y viernes en el Camino del Vino Lujan Sur, el Bus propone visitar las bodegas: Chandon, Zolo, Susana Balbo Wines, Séptima, Casarena y Terrazas de Los Andes.
Los jueves, en el Camino del vino Maipú recorre las bodegas: Trivento, Frutta roja, Tempus Alba, Trapiche y Museo del Vino Bodega La Rural.
Para los días sábados el Camino del Vino El Sol, visita las bodegas: Casa El Enemigo de Alejandro Vigil, Olvícola Laur, Bodega Bressia, A 16, Vistalba, Tierras Altas y Dante Robino.
Quienes deseen recorrer los Caminos del Vino de Valle de Uco, todos los domingos podrán visita: Salentein, Casa Petrini y Andeluna.
La visita a Valle de UCO el domingo ¿A que hora regresa a Mendoza? Tengo que estar en el aeropuerto a las 6.00
BusVitivinicola
Mendoza, Argentina
Buenas tardes, el regreso está estimado 19.30 hs. Saludos
Mónica A
Cordoba, Argentina7 contributions
Hola. Quiero saber el costo del tour de medio dia y que bodegas visita.
BusVitivinicola
Mendoza, Argentina
buenas noches, el recorrido Half Day mañana o tarde tiene un costo de $700. En cada bodega deberá abonar la visita y degustación. Saludos
Ângelo Guerra
Porto Ferreira, SP2 contributions
Olá, como faço para conseguir 20% desconto de clientes Latam? Posso escolher qualquer bodega dentre as 6 para degustar e escolher qual almoçar?
BusVitivinicola
Mendoza, Argentina
Buen día! No está vigente el Descuento del 20% con LATAM.
Cómo funciona la modalidad de traslado Hop On & Hop Off –Bodegueando, adaptado a los Camino del Vino de Mendoza-Argentina
El bus cuenta con un recorrido pasando por 20 Paradas Fijas = Meeting Points para el pick up de pasajeros = Hop On. En cada Camino del Vino mantiene un itinerario establecido de Visita y Degustaciones a las bodegas.
Ticket Traslado Full Day El Río, Luján Sur y El Sol
Frecuencia: de Martes a Sábados.
Duración: 08:35 hs a 18:30 hs.
Visita y Degustación hasta 3 bodegas + almuerzo en 1 bodega con menú maridado con vinos.
1° Pasada: visita y degustación.
2° Pasada: visita y degustación.
3° Pasada: ALMUERZO CON MENU MARIDADO CON VINOS. NO SE REALIZA LA VISITA POR LA BODEGA.
4° Pasada: visita y degustación.
Ticket Traslado Full Day Valle de Uco
Frecuencia: Domingos.
Duración: 08:35 hs a 19:45- 20:00 hs
Se visitan hasta 3 bodegas.
1° Pasada: visita y degustación.
2° Pasada: VISITA Y DEGUSTACIÓN + ALMUERZO CON MENÚ MARIDADO CON VINOS
3° Pasada: visita y degustación.
Ticket Half Day Mañana, El Río, Luján Sur y El Sol
Frecuencia: de martes a sábados
Duración: 08:35 hs a 14:10 hs
Se visitan hasta 2 bodegas.
1° Pasada: visita y degustación.
2° Pasada: visita y degustación.
Ticket Traslados Half Day Tarde El Río, Luján Sur y El Sol
Frecuencia: de martes a sábados
Duración: 14:15 hs a 18.30 hs
Único lugar de Salida CIT= Centro Información Turística ( Garibaldi 10, Ciudad de Mendoza)
Se visitan hasta 2 bodegas.
1° Pasada: visita y degustación.
2° Pasada: visita y degustación.
Ana Paula M
Tremembe, SP295 contributions
Boa noite! Quanto custa o passeio e quantas vinicolas são visitadas? O passeio dura o dia todos? Obrigada
BusVitivinicola
Mendoza, Argentina
Buen día, gracias por contactarse con Bus Vitivinícola. Adjunto información de recorridos y tarifas: Salimos de martes a domingo y tenemos 21 puntos de paradas fijas en hoteles de la Ciudad de Mendoza y alrededores.
Estos son nuestros recorridos
Martes: Camino del Vino El Rio, Visita Bodegas: Casa El Enemigo, Renacer, Cruzat, Norton, Achaval Ferrer y Olivícola y Acetaia Laur.
Miércoles: Camino del Vino Lujan Sur, visita Bodegas: Chandon, Tapiz, Dominio del Plata, Septima, Otaviano y Terrazas de Los Andes
Jueves: Camino del Vino El Sol, visita Bodegas: Catena Zapata, Vistalba, Casarena, Dante Robino, A16 y Tierras Altas.
Viernes: Camino del Vino Lujan Sur, visita Bodegas: Chandon, Tapiz, Dominio del Plata, Septima, Otaviano y Terrazas de Los Andes.
Sábado: Camino del Vino El Sol, visita Bodegas: Catena Zapata, Vistalba, Casarena, Dante Robino, A16 y Tierras Altas.
Domingo Camino del Vino Valle de Uco, visita Bodegas: Monteviejo en Clos de Los Siete, Salentein y Andeluna
PRECIOS
Ticket Traslado Valle de Uco Full Day por persona: AR$ 800
Precio Ticket Traslado El Rio, Lujan Sur y El Sol Full Day por persona: AR $ 600
Precio Ticket Traslado El Rio, Lujan Sur y El Sol Half l Day por la Mañana o por la Tarde, por persona: AR$ 500
Opción Ticket Full Day. Bodegas para elegir 6 , se puede visitar hasta 4 bodegas.
Opción Ticket Half Day por la Mañana: Bodegas para elegir 6, se puede visitar 2 bodegas.
Recordamos que el pasajero debe abonar en cada bodega que elige bajar, la visita y degustación: donde consultar precios
SALUDOS
Bus Vitivinicola - All You Need to Know BEFORE You Go (with Photos)
Bus Vitivinicola Information
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Very Good Reviews | 41 |
Bus Vitivinicola Photos | 255 |