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Royal Stafford Factory Shop & Ceramic Cafe

Wedgwood Place, Burslem, Stoke-on-Trent ST6 4EE, England
+44 1782 525419
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Review Highlights
Good quality products, bad customer service

Myself, my wife and two daughters attended here around 11am on Saturday 7th April following a hotel... read more

Reviewed April 9, 2018
liquidtmd35
,
Wrexham, United Kingdom
Worth a visit

Whilst on a day out seeing factory shops this factory shop is well worth a visit. Lots of good... read more

Reviewed February 1, 2018
Fraser P
via mobile
Read all 12 reviews
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Royal Stafford factory shop and Ceramic Cafe. Grab yourself a bargain from our factory seconds with a range of tableware from traditional to modern patterns and plain white options. Come and visit us in our Ceramic Cafe and paint your very own piece of pottery, prices start from £5.50 Including a studio fee. The Ceramic Cafe is also ideal for children's birthday parties, corporate events, mother and toddler groups and adult 'get-togethers' with a difference!
  • Excellent43%
  • Very good33%
  • Average0%
  • Poor16%
  • Terrible8%
Travelers talk about
“factory shop” (4 reviews)
“cups” (2 reviews)
LOCATION
Wedgwood Place, Burslem, Stoke-on-Trent ST6 4EE, England
CONTACT
Website
+44 1782 525419
Write a ReviewReviews (12)
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"bargains galore"
in 2 reviews
"factory shop"
in 4 reviews
"cups"
in 2 reviews
"mug"
in 2 reviews
"ceramics"
in 3 reviews
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1 - 10 of 12 reviews

Reviewed April 9, 2018

Myself, my wife and two daughters attended here around 11am on Saturday 7th April following a hotel stay over / Waterworld half term two dayer. I used to live in Stoke for many years 15 years ago, so decided on a revisit. Before heading home...More

Thank liquidtmd35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2018 via mobile

Whilst on a day out seeing factory shops this factory shop is well worth a visit. Lots of good discounted stock.

Thank Fraser P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2017

What a brill afternoons! My friend and I had been talking about Paint a Pot for some time and we booked in for an afternoon session. We were greeted by Michelle who allowed us to choose what item we wanted to paint, it's not just...More

Thank taramayacus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana M, Sales Administrator at Royal Stafford Factory Shop & Ceramic Cafe, responded to this reviewResponded November 19, 2017

Thank you for your lovely review. We are pleased you enjoyed spending time in the Ceramic Cafe' with your friend and hope to see you again soon! Your comment about the cake has been taken on board.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed August 24, 2017

Looking for a place to paint pottery I decided to have a go psinting a large jug. It was only £10 which is cheaper than othrr potteries. The staff were friendly and helpful, they were informative and made us feel welcome. Had a cup of...More

Thank chrismb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana M, Sales Administrator at Royal Stafford Factory Shop & Ceramic Cafe, responded to this reviewResponded September 5, 2017

Thank you so much for your lovely review. We are so pleased that you have enjoyed your time in the Ceramic Cafe' and hope to see you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2017 via mobile

We have just spent a very pleasant couple of hours painting our own plates plus a bowl for the dog! Very relaxing and great for all the family, young and old... our 15 year old son even enjoyed painting a plate, as did Nana! There...More

Thank Claire P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adriana M, Sales Assistant at Royal Stafford Factory Shop & Ceramic Cafe, responded to this reviewResponded May 4, 2017

Hi Claire, thank you so much for your lovely review. We are so pleased that you all enjoyed spending time in the Ceramic Café and hope to see you again soon!

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Reviewed September 8, 2016 via mobile

I visited the shop on Monday in high hopes but I was only met with disappointment and rudeness. I was waiting for a drink for several minutes until I got served as the lady was on her phone, she saw me but carried on finishing...More

2  Thank P_Whilton99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MattGoodwin93, Manager at Royal Stafford Factory Shop & Ceramic Cafe, responded to this reviewResponded September 15, 2016

Thank you for your review. Feedback is appreicated. Royal Stafford is proud of its "local" situation producing its tableware in our Factory in Burslem, The Mother Town of the Potteries. The term "duck" is a local dialect endearment not a derogatory remark. Our employees are...More

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Reviewed August 27, 2016

After visiting the website and Facebook page we decided to visit the ceramic cafe with my little boy (19months old) to paint something for his daddy's birthday. After spending 30minutes trying to find somewhere to park, paying for the car park and carrying my toddler...More

Thank Bekki25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan J, Manager at Royal Stafford Factory Shop & Ceramic Cafe, responded to this reviewResponded September 8, 2016

Hi Bekki, we are really sorry to hear that and have investigated this matter. You should not be turned away at this time. We publicise that the last paint time is 3.30pm. Unfortunately, the member of staff working that day was misinformed and we can...More

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Reviewed July 15, 2016

I put this factory shop into the satnav as a break in our journey. Very glad I did, good cups of tea and coffee at reasonable prices. We bought several items, the staff ,even at half past for on a Friday when the potters were...More

1  Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2016 via mobile

I have regularly visited the ceramics cafe since around September when I realised it was there. I love it. The tram of ladies are so friendly and I find it really relaxing and therapeutic painting your own crockery. The shop is great also and the...More

Thank hayleycatmur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan J, Manager at Royal Stafford Factory Shop & Ceramic Cafe, responded to this reviewResponded January 4, 2016

Hi Hayley, thank you so much for your lovely review. We are so pleased that you enjoy spending time in the Ceramic Cafe and hope to see you again soon!

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Reviewed September 19, 2015

We visited the Factory Shop and picked up some good priced bargains, seconds which many were near perfect, well worth a visit.

Thank Horshamdeano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Megan J, Manager at Royal Stafford Factory Shop & Ceramic Cafe, responded to this reviewResponded January 4, 2016

So pleased to hear that you bagged some bargains in the factory shop! We look forward to seeing you again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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