Zoo Negara
About
The Zoo Negara features about 400 species of Malaysian and exotic mammals, reptiles and birds. Of these, the majority are fish and bird species while about a hundred are mammals and the reptiles. The National Zoo is situated 13 km from the centre of Kuala Lumpur. Its aquarium "Tunku Abdul Rahman Aquarium" is a very popular attraction. It displays over 80 species of aquatic animals, both marine and freshwater, including invertebrates.
Duration: More than 3 hours
Meets animal welfare guidelines
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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3.0
762 reviews
Excellent
114
Very good
236
Average
209
Poor
115
Terrible
88

Ricphun
Sg petani26 contributions
Jun 2020
I contacted Zoo Negara Facebook page at least the response is fast. As I enquired on the online booking button that Zoo Negara website used to have is gone and out souced. So you gave me a link to buy online ticket from third party. But in the end as your customer I feel that the management of Zoo Negara is bad and after visiting the Zoo yesterday, the future of the Zoo should be bad too. The reason why I say so is the number of visitors at the Zoo is already low, Well the Zoo have got a few promotions like the first hundred of paying customers get a free 1 year pass and guess what its not mentioned here in Facebook or your website and even I had interactions with you, you did't promoted it so either you don't know of such promotions or the management is sleeping. So I went there with a e ticket and guess what, e tickets holders are not entitled to the free year pass which was not written anywhere as far as I know I am also a paying customer as my e ticket is not free. So the staff at the booth then says the e tickets are discounted tickets so I say I will top up what ever discounted amount to the full ticket price to get the free yearly pass also cannot. So after getting through the entry I ask the staff for a customer service manager, she answer today not in, Then I ask for any other manager or director she also says they are all not in. My god you are running and operating a Zoo with no senior staff that can assist. Finally I met the nicest Zoo personal who is the Zoo vet who help took my details and she say that she will get the customer service to call me. Yes your customer service people did call me and after asking me of the situation he said there is nothing he can do, Why call when you can't rectify the situation so that Zoo Negara pay extra for calling me and he feels his time working for Zoo Negara is justified.

Now on the animals in the Zoo I would say only the pandas were the best kept place. The rest like cows, deers and camels showcases is a quick walk pass as the smell of the animals excretion is very overpowering. The aquarium house looks and feels like a haunted house. And even our Orang Utan was not in. Anyone that goes there should look for the Zoo's vet lady, She not only took her time to know my displeasure, but she also told us stories that some of the animals thats are there like the animals background and the behavior patterns which were interesting to know.

Finally there are a group of staff who pretends to be friendly and their only intention is to get you to take photos at a fee.
Written June 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

waget
Kuala Lumpur, Malaysia400 contributions
Jun 2020
Visited last Thursday, 25th June with my young daughter. They have all the SOP's for COVID 19. However, as you enter the zoo, they have the photographers who insist on you posing and insist on you going to the right so that you will pass thru the photos area ... this is really annoying! You go to a zoo to see animals and not take photo with backgrounds!!!

About the animals, the tiger was skinny and was seen eating twigs. The lion and lioness were skinny as well. The elephants were happy in the water as well as the hippos. The pandas are always sleeping (we visited the Thailand Zoo and their pandas are more active!)

About the show, conducted in Malay even if there are foreigners in the crowd. There was a short stint with the parrots and the sealion.

The cafes within the zoo ... nothing but junk food. There are birds out of their cages which is fine but we saw them eating from the trash bins and they loitered the trash as well.

The reptiles area was closed when we went before and it still is.
Written June 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sha L
12 contributions
Dec 2021 • Family
The saddest zoo I have ever been to. Even the zoo in Bogor is a lot better than this. Zoo Negara remains like a prison to the poor animals rather than a park or conservation.

Most animals spend their times living in the small cages with horrible condition. Monkeys sit sadly in their cells, one monkey displayed behaviour pattern like pacing and head bobbing which are signs of extreme stress in caged animals. One Siamang (gibbon) was caged isolated from its other friends for no reason, clinged to a cage too small for its size and I could clearly see tears falling from its eyes. It was too depressed to watch.

The cheetah was humiliated by some mean visitors- the visitors took photos and videos of the poor cheetah while she was pooing on the concrete table. It was so hard to watch and no Zoo staff was present to monitor the act of humiliation.

I could go on and on stating about the other conditions of other wild animals but it's too hard for me to continue.

I am Malaysian and I have no idea where are the millions of ringgits that people donated to the Zoo? This Zoo has also received sponsorships and support from the big conglomerates in Malaysia. Where have the money gone?

In today's society, ogling at animals in zoo behind small glass and cages like Zoo Negara seems crudely outdated. Certainly Zoo Negara is irrelevant and it is unnecessary in the animals' best interests.
Written December 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JVS06
Kuala Lumpur, Malaysia284 contributions
May 2022 • Family
Felt that it could be so much better than what it is today. Some of the exhibits were nice e.g tigers, lions, tapir, elephants, giraffes, Capibaras and the Giant Panda. The Aquarium was appalling and poorly maintained. The bird aviary was also quite sad - especially for the larger birds like the Rhinoceros Hornbill, White Bellied Sea Eagle and Brahminy kites. The information boards are old and poorly maintained. Thrash was observed spilling out of the bins as well. Overall it has an aged and old feel to the zoo rather than a vibrant and thriving zoo to inspire kids about conservation.
Written May 4, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

nrm77
London, UK1,121 contributions
Feb 2023
I visited the KL Zoo Negara with my husband and kids. The zoo was quite expensive for non citizens. The queue to get into the golf cart was also a bit crazy. The animals looked a bit weak to me. I think the guests and the animals were both struggling with the heat. The scenery is quite nice though. It's far from the city and the pick up and drop off areas are not very well marked for grab taxis. The panda centre is the highlight and it was great to see the panda's (although they were asleep). I wish the golf cart situation improves at the zoo, it could make it a better experience.
Written March 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ahmad S
1 contribution
Nov 2023 • Couples
Poorly maintained and some animals look lethargic and not properly taken care of. Singapore zoo leaps and bounds ahead. I'm really concerned about the tigers & lions. They look miserable to say the least. If you're going - think of it as a donation to a struggling zoo & my god the animals need it.
Written December 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Trail39109905983
1 contribution
Sep 2023 • Family
Many enclosure are empty presumably the animals are dead. Most of the animals look sick and old. There only 1 old chimpanzee and the orangutan look sad. The Tuanku Abdul Rahman Aquarium looks bad. Especially the glass panels with all those scratches some with green moss on it. Only 1 camel, most of the animals are just 1 left. The only saving grace there are the Pandas. Not worth your time and a real waste of money.
Written September 8, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stanley J. Konor
Kuching, Malaysia27 contributions
Mar 2023 • Family
Amazing and lively zoo. These are my unbiased and honest observations for my visit. We were very surprised by this zoo. I don’t do reviews if I didn’t enjoy my visit. It’s way above my expectations. We visited top rated zoos in asia and SEA region. I can’t believe this. I put this zoos as one of the best in terms of variety in SEA. Lots of animals from roaring lions to marine life. So many bird species, cat species, marine mammals reptiles and so on. This zoo is totally underrated by many viewers.
Written March 4, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jenny Chee
1 contribution
Feb 2020
Visited Zoo Negara on a Monday. Only a few visitors walking around. It was so hot in the afternoon with so little trees. I guess the landscape need to improve. There were so many leaves and weeds on the sidewalk and in some cages, it doesnt look clean.

Most animals are living in spacious place and quite similar to their habitat. However, the cleaniness of the animal enclosures need to improve as it has unpleasant smells.

The signboards are not really helpful as we keep turning around the same place. Overall, the cafe and restaurant need to change, the food looks unappealing.

Facilities need to be improved and have more interesting shows.

The best thing i enjoyed was the panda and also friendly ZooKeepers
Written February 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ankit B
Gurugram (Gurgaon), India303 contributions
Aug 2023 • Family
We timed our visit so that we could watch the animal show at 11.00 am . The show is in Malay language but we still enjoyed it. Kids will love it.

The highlight was the Savannah enclosure which has giraffes, zebra, ostrich etc and the panda enclosure. Although we did not time it that way, the pandas ( two right now) were fed lunch around 12.30 pm and it was a sight to see.

We bought our tickets in advance through klook.
Written September 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Zoo Negara - All You Need to Know BEFORE You Go (with Photos)

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