Lemongrass House Karon

Lemongrass House Karon, Karon Beach: Hours, Address, Lemongrass House Karon Reviews: 4.5/5

Lemongrass House Karon
4.5
10:30 AM - 10:30 PM
Monday
10:30 AM - 10:30 PM
Tuesday
10:30 AM - 10:30 PM
Wednesday
10:30 AM - 10:30 PM
Thursday
10:30 AM - 10:30 PM
Friday
10:30 AM - 10:30 PM
Saturday
10:30 AM - 10:30 PM
Sunday
10:30 AM - 10:30 PM

Top ways to experience similar attractions


4.5
28 reviews
Excellent
21
Very good
2
Average
3
Poor
1
Terrible
1

Jennie G
Christchurch, New Zealand89 contributions
Lovely Products
Dec 2019
I did purchase a few products from here, Lemongrass oil which is great to put in a burner to keep flies away and I love the smell, I also brought some soap. I thought the prices were a little high compared to another shop close by, but still a very nice shop.
Written December 31, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to share your shopping experience at lemongrass house Karon. We are so happy to hear that you love our lemongrass essential oil and soap. We specialize in fresh handmade products.Our product 100% natural as well as our essential oils are highly concentrated, volatile extracts from plants, leaves, spices, roots, woods and fruits. Each has a unique benefit for the body and mind So our price may seem higher than other thing in market. Thank you once again for your valued support and feedback.We do hope to have the opportunity to welcome you again at lemongrass house karon
Written January 6, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

deminet
Singapore, Singapore44 contributions
Could be better
Nov 2019 • Couples
I love their stuff but it’s disappointing that they have so little stock of everything. My favorite room spray and some other popular items has been out of stock for a couple of days and I was asked to go to Surin which unfortunately didn’t make sense, given the tight schedule I had and the cut throat tuk tuk. Not sure why they are not able to restock on daily basis especially since from other reviews, this is a common occurrence. So if you are like me, coming over to Karon just for lemongrass house, don’t take the chance & instead head straight to the HQ. Service at Karon branch wasn’t that fantastic either.
Written December 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for your review we apreciate it very much for sharing your shopping experience with us so we can improve our service. Unfortunately we did not meet ur expectation this time. We are sorry that you did not find you favorite rooms spray on that day. All our products are hand made in small batches to ensure freshest quality when it reaches the retail branch that is the reason it take a little longer to restock. But rest assure that if you really need a product you can contact the retail branch to make sure of availability and if it's a popular and regular size we can have it within 2 days. We thank you again for your review and will continue to improve on those aspects.
Written January 8, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

booksandababy
3 contributions
Well-priced lovely products
Oct 2019 • Solo
I found these items really well-priced and bought about fifteen things. I especially rate the room sprays and lotions, and I love the fig range. The only product I wouldn’t buy again is the shampoo/conditioners as I find them super drying.

The woman who works in here is very attentive which can be disconcerting, but she is really nice once you visit more than once. Recommended.
Written November 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

maya s
New York14 contributions
Great products
Nov 2019 • Couples
This is a must visit place for us every time we come to Phuket! Great products at very good prices. Also has some great products for dogs!
Written November 25, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

sunszler
Tauranga, New Zealand61 contributions
Fabulous destination
Jun 2019 • Couples
Had a great experience visiting both the Karon shop and Lemongrass headquarters in Surin Beach.
The girls at Karon we’re helpful, friendly and informative of the beautiful products sold there and extremely apologetic when my requirements were out of stock.They advised me to go to theSurin Shop.
What an amazing experience! A stunning array of beautiful, natural products with no artificial additives.
Fragrant soy candles , stunning essential oils , diffuser oils , shampoos , body lotions ,natural mosquito deterrent products, and many more.
We met the charming ,lovely , friendly Mr Bobby , and learnt soo much of the production and effort the goes into keeping these products natural and eco friendly .
Our cases are weighing a little heavy now !
This shop will be our first visit when we return to Phuket .
Absolutely worth a visit if you are environmentally conscious , and love beautiful, natural products.
Johnny and Rae, New Zealand
Written June 4, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Donna W
Sunshine Coast, Australia221 contributions
Love This Gorgeous Shop
Apr 2019 • Solo
My second visit to this lovely store. The shop assistant has been helpful on both of my visits to this store,once in 2017 and once last week. She supplied me with a basket and yes did follow me around the store but this seems quite common in Thailand. I did need help at one stage and she promptly guided me in the right direction. I found her to be nice and friendly. The store is set out beautifully and I purchased quite a few items. I wrapped everything in plastic bags for the plane journey home but nothing leaked. Everything was either sealed pretty good or sticky taped. I love their products and I can buy online in Australia now but I wanted to go into the store again as its so gorgeous.
Written April 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Yan
San Francisco, CA30 contributions
Maybe they have nice product but unfriendly staff
Jan 2019 • Couples
Bought a few essential oils from them and they smell good. The price was 200 baht for 100mL and 450baht for 30mL. One advice from us was that don't use the google map for direction because it's wrong if you are driving.

Anyways, i really wanted to checked out their handmade products so we insisted on finding it. Eventually we just ditched the google map and use basic knowledge to find it.

Upon entering, a sale person immediately try to help but she doesn't speak very good English to have a conversation. Therefore, the other salesperson stepped in but her manner and attitude was terrible. I ignored both of them when they were chit-chating in thai behind my back and i just kept trying to find a good essential oil. They have really good sandlewood and eucuplytus oil. And one bonus was they accept credit with 500b or more purchase.

Beaware that the oil may leak, when i got back home, i found that 2 out of 4 bottles had leaked. Luckily i used a ziplock bag to seal them up before placing them into my luggage.
Written January 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for taking the time to share your shopping experience at lemongrass house Karon. We are sorry you were having difficulties finding our location with google map. We have rechecked our location on the map to make sure we can easily be reached. Again ,We are very sorry to hear you did not enjoy your shopping experience this time with us. We are looking into this matter and we will make the necessary improvement regarding service by our staff, direction and packaging Thank you once again for your valued support and feedback.We do hope to have the opportunity to welcome you again at lemongrass house karon
Written February 1, 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Natalia P
1 contribution
Shopping
Dec 2018 • Couples
Ive been there on my holidays at Karon Beach. The Staff is really nice, helpful and kind. I bought coconut scrub, cleansing foam with tea tree oil and coconut shampoo. Cosmetics are Great, good with my sensitive skin. 100% recommend it! Im gonna try order some more to Poland, especespecially The foam, cause i could find something similar to this at my country.
Written January 13, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Jennifer J
67 contributions
Love the products, poor staff
Nov 2018 • Couples
Both my boyfriend and I found this shop in Nov 2017 when we fell in love with the products and the staff were great, they even had 2 little French Bulldogs as part of the team.

Unfortunately this year was a completely different experience. Although the shop has extended its range the staff has changed and not for the better.

We visited twice on this trip. The first time we were followed around the shop being watched like we were going to steal something. At one point the assistant was stood only 10cms from my boyfriend but not offering help just staring at us. Whilst my boyfriend was paying for something the assistant was talking to another assistant in Thai, it was obvious they were talking about us as I was looking at the after sun aloe vera products and the assistant said to the other “aloe vera”.

The 2nd visit I went in alone and picked up 6 products. The assistant could see I had my hands full but didn’t offer any help or a basket, she was more interested in her phone.

Although the products are lovely I won’t be visiting again until there is better staff in the shop.
Written November 19, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear H1174IVjenniferj Thank you for taking the time to share your shopping experience at lemongrass house karon. We are very sorry to hear you did not enjoy your shopping experience this time with us. We are looking into this matter and we will make the necessary improvement regarding service by our staff. However we have noticed that you like our products from your previous visit we will continue to provide quality products and keep improving our standards. Thank you once again for your valued support and feedback.We do hope to have the opportunity to welcome you again at lemongrass house karon Kind regards, Anya Sukarsa General Manager
Written December 1, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Rob B
Mildura, Australia274 contributions
Quick spot of shopping
Oct 2018 • Couples
After seeing this place a couple of times we decided to have a look. They have an extensive range of products and the lady in the store spoke very good English.

We only brought one very small item to see how it goes. Overall good store
Written October 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Showing results 1-10 of 19
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing
Frequently Asked Questions about Lemongrass House Karon

Lemongrass House Karon is open:
  • Sun - Sat 10:30 AM - 10:30 PM