Serravalle Designer Outlet
Serravalle Designer Outlet
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
10:00 AM - 8:00 PM
About
Get your retail therapy sorted at Serraville Designer Outlet, Italy’s first and largest designer outlet that boasts over 300 brands. Bag big discounts at Prada, Saint Laurent, Burberry, Nike, Guess, United Colors of Benetton and more. The little ones will also love the children’s play area. At the end of the day, refuel at numerous cafés and restaurants here. Visit during events like Black Friday and Boxing Day to enjoy additional discounts and festivities. To get here, hop on a shuttle from Milan, or hire a private driver or guide. You can even join a tour which includes private wine tasting. – Tripadvisor
Duration: More than 3 hours
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  • Fatima V
    5 contributions
    5.0 of 5 bubbles
    good prices, nice place, wide ranges of shops.
    amazing, cute design of the place, good/affordable prices of products, an awesome experience overall. When I was purchasing stuff in Italy, i noticed everything was expensive, and i got had second thoughts about going there, thinking the clothes and stuff would be expensive too. But nope, it was amazing. For example, i bought sports shorts for 19 EUROS in adidas, shoes for prices ranging from 29 to 70 EUROS and they were so comfortable. In Levi’s I bought a really nice sweatshirt for 45 EUROS etc.
    Visited July 2023
    Traveled with family
    Written July 15, 2023
  • Carla
    Romania24 contributions
    5.0 of 5 bubbles
    Totally worth it
    Really beautiful outlet with a wide variety of brands and stores. I had a really good time here, and even tho it becomes exhausting to be constantly walking around each place, there are stands and shops like Starbucks which are a great way to rest for a while. Besides clothing, cosmetics, and coffee stores, there are a lot of restaurants to choose from for a meal after finishing your shopping. I caught a sale season and there were good discounts everywhere, so I recommend planning your visit for one of those times. I’m happy with everything that I got and this was a really good experience for me. Would 100% come here again.
    Visited July 2023
    Traveled with family
    Written August 3, 2023
  • Hitesh
    India4 contributions
    5.0 of 5 bubbles
    Its a shoppers paradise but traveling takes half of you time from milan.
    There are lot of brand which are offering decent offers. The only thing this place is far from Milan There is a shuttle bus service from milan to serravalle designer outlet,the tickets are to be bought for two ways. Our bus timming was 11am pickup from milan centrale and return from serravalle outlet was 5pm. We reached the outlet by 1:15pm and didn't had enough time to shop. Bus timmings are not at all good you don't really get much time to shop and explore since it has more the 260 stores.
    Visited September 2023
    Traveled as a couple
    Written October 4, 2023
  • michelle z
    1 contribution
    3.0 of 5 bubbles
    Shopper point of view
    Wanted to write review from a “professional American shopper” standpoint. Outlets were ok. A ton of stores. Almost every designer I could think of besides LV. However, handbags were very limited. Not very much selection at all. I shop at sawgrass mills outlets monthly, and although servalle has more designers, they had a quarter of the stock. On the plus side, prices about 20% lower than USA outlet prices. Was a pain to get there from Milan without a car. Took zani viagi bus. Passengers pushing. Not great. But didn’t want to stay 4 hours. I finished in two hours. So took 4 bus/trains back. Hassle. If u are looking for something specific, I’d pass. But if you are up to shopping deals, this place was great.
    Visited October 2023
    Traveled solo
    Written October 24, 2023
  • Hai65
    Kuching, Malaysia79 contributions
    4.0 of 5 bubbles
    Enjoying the shopping trip
    This is a huge designer outlet with plenty of choices to pick from. Some of the areas are still under construction or refurbishment but that does not interfere with the shopping. There are also plenty of eateries when one requires a break from the shopping. The facilities are great. The only downside is the signage, which is not very clear as there are very few maps for one to find the shops or to see its layout. You can get it from the information center but finding that is also an exercise by itself. So if you need to look for a certain shop for example, it can be quiet difficult and you may end up walking around in circles til you finally find it. Luckily for us, the weather is good so we enjoyed walking around the shops. The tax refund office was also very helpful and there is also a quiet room which can also be used for prayers, which is a bonus.
    Visited October 2023
    Traveled with family
    Written November 1, 2023
  • Game_Sir
    Geneva, Switzerland1 contribution
    3.0 of 5 bubbles
    Pickpocket attempt
    Beware of attempted pickpockets especially around Maje shop in Serravalle Designer shop. My wife was almost pickpocketed & the storekeeper seems into the scheme as well as he attempted to distract me whilst 2 women crowded around my wife to lift her wallet. As soon as my wife suspected something unusual, the storekeeper immediately distracted me with unrelated chat whilst the 2 attempted pickpockers left the shop. They wear a cap and crowd around you pretending to look at clothes near you. My wife wore a coat around the bag & still they attempted. They work in pairs or more. Beware of sudden rush of pairs suddenly near you and watch your distance.
    Visited March 2024
    Traveled with family
    Written March 29, 2024
  • Getaway305556
    3 contributions
    5.0 of 5 bubbles
    Designer outlet shopping Serravalle
    Fabulous assortment of designer shopping all in one location takes probably 1-2 days to see it all If you have limited time suggest pre plan and look up specific stores and map location ahead of time in order to get into the stores . The high end designer stores Gucci YSL Prada Ferragamo etc usually have a line to enter store The Food Areas are Fabulous !! So Good and Eataly was Fabulous Note if you get here from Milan by bus it takes 1.5 hours
    Visited April 2024
    Traveled with friends
    Written April 19, 2024
  • Yanyan
    20 contributions
    4.0 of 5 bubbles
    Go in with targeted plan!
    It was pretty empty in the stores that I visited. My recommendation for transportation is to take the train to either Novi Ligure or Aquascrivia and then get the 36 bus. Round trip about 20 euro and you go on your own time, instead of doing their shuttle bus itinerary that makes you stay until 8 or 8:30 pm. Many of the models from my favorite brands weren’t available in my size, but I still found a few gems. Be sure to speak up to get your spot at some stores’ checout counters because you might get stuck behind some haggling annoying shoppers! It took me over 30 minutes to check out from one store and that was due to people being difficult about sizes and payment checking out before me. I say go in with a plan, hit your targeted stores from order of priority, know your sizes and shapes, and get back on the bus to Milan! Don’t forget to ask for store discounts and global blue vat refund.
    Visited April 2024
    Traveled solo
    Written April 23, 2024
  • mahmoudharb1984
    35 contributions
    5.0 of 5 bubbles
    Great shopping place
    It's a must see and visit designer outlet , prices are less by at least 20 to 30%. Huge variety , needs 4 to 6 hours to check it all. Tax refund available. Make sure to visit by bus!
    Visited April 2024
    Traveled as a couple
    Written April 29, 2024
  • Shafìe Abdul Latif
    Saudi Arabia165 contributions
    5.0 of 5 bubbles
    A must visit place for shoppers in Europe
    This is my first time visiting this popular outlet in Europe. There are many high-end brands like Gucci, Givenchi, and many others offering very good discounts here. I have spent a full day here and bought some brands which was expensive in my place and I was looking for it for a long time. A must visit place for shoppers
    Visited May 2024
    Traveled with friends
    Written May 24, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles2,521 reviews
Excellent
1,043
Very good
881
Average
348
Poor
121
Terrible
128

Patrick T
Hong Kong, China2,699 contributions
4.0 of 5 bubbles
Aug 2019
This outlet mall is itself a scenic spot with beautifully designed buildings. There are a wide range of brand names from high to medium prices which suit all ages. Leave sufficient time to clear the tax refund as the queue may be long in late afternoon.
Written June 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning Global_Traveller_Pat, thank you so much for your review, we are so glad to receive it. We hope in your next visit at Serravalle, we will be happy to welcome you again. Best regards Francesco Francesco Liguori Guest Experience Manager
Written July 13, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Qing Yuan
Singapore, Singapore7 contributions
5.0 of 5 bubbles
Dec 2019 • Couples
Super good deal to shop for big brands such as Prada & Gucci. At least 30-40% off web prices. You can get there via shuttle bus from Centrale Milano but please book it prior online or via your hotel as it is heavily subscribed
Written January 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear qingyuan89, thank you for your comment. At the centre you can always find a lot of promotions. We suggest you to visit the centre again and discover all our new spring/summer collection Kind regards Francesco Francesco Liguori Guest Experience Manager
Written January 3, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jini719
Sharjah, United Arab Emirates39 contributions
4.0 of 5 bubbles
Sep 2022
I have been to this outlet for 3x in less than one year. Got addicted to shopping all designer bags at very affordable prices and they do good sale as well esp during holidays. Most importantly, WAGAMAMA my fave restaurant and starbucks are available in the area in case you get really hungry and you want to relax after a triring day (will never get tired though). I recommend this place for all shopaholic or those wanting to go window shopping.

Now what i don't recommend is the tax refund center in serravalle outlet. Please don't have your tax refund here!! they will robbed and cheat you. I had a 360 euro refund total and i got 262 usd as refund amount. Almost approx 100 euro deducted for the calculation i dont even understand!!! So in case you have to refund here, check the receipt and ask questions!!!! Don't leave without checking your receipts as this a biggest lesson learned. I did not check the receipt as i was in a hurry so i complained by sending email but they give me a bull** explanation! Be aware and beware!
Written October 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

UrbanYogi77
16 contributions
5.0 of 5 bubbles
Jul 2022
Left my reading glasses and sunglasses in one of the outlet shops as I ran towards the last bus of the day.

Called the outlet the next day, they confirmed they had the item and passed it to Lost and Found at Guest Services .

Called Guest Services to confirm they received item and requested they pass it to the bus that was going to Milan. They said they can do it - just need an email with full details sent over.

I wrote the email as best I could and they gave the item to the bus driver - with my email for me to sign to show receipt of item.

Met the bus driver in Milan and got item back. So grateful and full of relief.

Awesome work team! :)

#respect
Written August 29, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adina123
Bucharest, Romania635 contributions
5.0 of 5 bubbles
Feb 2020 • Family
The outlet is located between Milan, Turin and Genoa. Besides the architectural beauty it is a perfect place for smart shopping. Numerous stores including Brand offers a multitude of quality products at very good prices. I spent a whole day and I don't know how it happened. You can also dine at the many restaurants in the area and the experience is pleasant.
Written February 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Adina123, thank you so much for your comment, it was so appreciated. We are glad to read that your experience at the centre satisfied you. Our purpose is to guarantee the best shopping experience to all our guests. We will be glad to welcome you again at Serravalle Designer Outlet Kind Regards Francesco Francesco Liguori Guest Experience Manager
Written February 18, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

George J
Beirut, Lebanon35 contributions
4.0 of 5 bubbles
Aug 2022 • Family
Took almost 1hour and 15 min from Milan. We liked how spacious it is and that there is free wifi and contains restaurants such as McDonald’s. There is a variety of brands such as Gucci, Nike, Versace, Prada.. however there is a queue in almost all the shops. Maybe because we visited in the wrong time mid August since some of the shops didn’t have any sizes left.
Written September 10, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Game_Sir
Geneva, Switzerland1 contribution
3.0 of 5 bubbles
Mar 2024 • Family
Beware of attempted pickpockets especially around Maje shop in Serravalle Designer shop.

My wife was almost pickpocketed & the storekeeper seems into the scheme as well as he attempted to distract me whilst 2 women crowded around my wife to lift her wallet. As soon as my wife suspected something unusual, the storekeeper immediately distracted me with unrelated chat whilst the 2 attempted pickpockers left the shop. They wear a cap and crowd around you pretending to look at clothes near you.

My wife wore a coat around the bag & still they attempted. They work in pairs or more. Beware of sudden rush of pairs suddenly near you and watch your distance.
Written March 29, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JoJo
1 contribution
1.0 of 5 bubbles
May 2022 • Friends
I’ve been to Dolce&Gabbana store and bought a pair of shoes and one bag. They actually take it from the shelf and put them in the bag … not even cover or dusty bag for my items . I send e-mail to the store and they told me it’s impossible to not have it and they can’t even ship it to me cause I don’t pay it . Like are we serious? The manager have an ugly attitude that only in Italy I could see that . Never again !!! Even in the store the ppl who works inside they seems like the store is their . Ugly and disgusting attitude of everyone. Where the hell do you find those ppl ??? Very low class
Written May 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Logezz
Phnom Penh, Cambodia21 contributions
4.0 of 5 bubbles
May 2019 • Family
Good Selection of Brand’s Outlet available. Plenty of space to walk and hang around. Good selection of F&B outlets, fast food and snack to choose. The shuttle service is on time, clean & comfortable. But try to fix your schedule with the shuttle service because during our trip, the time for pick up and drop off can’t be changed due to the shuttle was full. The bus captains are very friendly. Definitely need a lot of time to walk through all the shops. Good selection of sneakers & shoes. Price definitely cheaper.

Earliest shuttle and return on the last shuttle bus. Hahaha
Written March 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning logezz, thank you so much for your review. It is a pleasure for us to receive comments like yours. Our aim is to guarantee the best shopping experience to all opur guests. We hope in your next visit, the staff will be glad to welcome you soon. Kind regards Francesco Francesco Liguri Guest Experience Manager
Written March 6, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hitesh
India4 contributions
5.0 of 5 bubbles
Sep 2023 • Couples
There are lot of brand which are offering decent offers.
The only thing this place is far from Milan
There is a shuttle bus service from milan to serravalle designer outlet,the tickets are to be bought for two ways.
Our bus timming was 11am pickup from milan centrale and return from serravalle outlet was 5pm.
We reached the outlet by 1:15pm and didn't had enough time to shop.
Bus timmings are not at all good you don't really get much time to shop and explore since it has more the 260 stores.
Written October 5, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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