We had high hopes for a nice visit and Lindt exceeded any expectation. The guest area was impeccably clean and the crowd handling was well rehearsed. Chocolate bar class was fun and informative. Company store was well stocked and the staff sought out ways to be helpful. An after tour and class lunch in the cafe was very nice and the food excellent. In short, a wonderful way to spend a half day in Zurich. Tip-take the boat from Zurich to the factory for a unique experience.

Took the 1 hour boat from Zurich to get to the chocolate factory which was a nice experience with great views and the options for tea, coffee and food, you do need to get there early for a good seat on the boat though. The chocolate factor it's self was a nice surprise for around £15 you get access to the factory and a tour with a speaker so you can listen to as much or little as you want. They also provide free lockers and places to refill your water bottle. The tour itself was very interesting it covered how chocolate is made as well as the techniques and methods developed to turn it into the chocolate as we know it today. At the end of the tour there are chocolate fountains and your given a spoon to have a much as you want and machines giving different flavours of dark chocolate to try again as much as you want. After this you can have one of each lindor Lindt chocolate and there are about 10 flavours available so i definitely ate more that £15 worth of chocolate. We didn't get anything from the shop or Cafe but both looked very nice. Overall we were there for about an hour and a half

We had a great day out here. It was an easy walk from the train station and you could smell the chocolate from halfway there! We started our trip with lunch in the cafe. Toasties were lovely and the waffles were incredible. We bought tickets on the day and had a look round the gift shop while we waited. You could spend so much money in there, so much to choose from! The experience itself was great. Interactive and informative. The audio guides told you so much you wouldn't have known without them. It was easy to spend as little or as long as you wanted in each exhibit. The highlight has to be the chocolate tasting near the end, and the lindor freebies! Oh and don't forget the impressive giant chocolate fountain. A must visit experience if you're a chocolate fan.

The Lindt Home of Chocolate can be reached by bus, train or lake ferry (plus a short walk) and thus, is very convenient, with Zurich public transport being very efficient. 15 Swiss Francs sees adults in (for the tour) and complimentary lockers are available for bags and backpacks, as there are some restrictions what you can take inside, on the tour. There are guided tours or audio interactive tours available, the latter of which allows you to tour at your own pace. The exhibits and the explanations are interesting, about the history of chocolate, the production process and the place chocolate holds in Swiss culture. It can be busy; there are toilets available, as well as a cafe and of course a chocolate shop and there are plenty of photo opportunities, especially with the chocolate fountain in the cavernous foyer. The reality is though, that you are there for the tasting and that is unlimited - by spoon, by hand and by handful. So easy to over indulge. A must visit.

I have visited the Lindt factory several times. Lindt offers tours that explain the story of how Lindt began, with an audio guide available in several languages, as well as how they produce their chocolate. The tour also includes a section that gives visitors access to an unlimited amount of chocolate. Another offering from Lindt is occasional chocolate-making workshops during holidays such as Easter and Christmas. Lindt also has a shop that can be accessed without going on the tour. Lindt's shop boasts a vast selection of chocolates, ranging from the classic Lindt truffles (chocolate balls with various fillings, depending on the flavor) to delightful gifts to bring back to your friends, family, co-workers, and more. They even have small chocolate spoons for your coffee, which you can enjoy at Lindt, as they also have a café accessible without taking the tour. Even though it is amazing, be ready to spend a little bit of money if you’re planning to get some gifts, and take the tour. Overall, Lindt provides a fantastic experience for both tourists and locals, and I highly recommend it. It is a family-friendly place and a great addition to your Swiss holiday or daily life.

Wonderful experience! Everything you wanted to know about chocolate and more! We visited on a Wednesday afternoon so it was not too crowded. Online tickets were sold out, but we had no problem arranging for the tour at the ticket counter. The audio guide that came with the ticket price was a nice surprise. The various tasting stations were slightly busy with children, but we just waited and eventually had no problem tasting all the chocolate we desired. Gift shop prices were significantly less than Duty Free prices at the airport. Overall great experience.

This was one of the best activities we did while in Zurich. The architecture is just amazing, very futuristic, and the whole experience is a must go, either you go with friends or as a family with kids. Not only they showcase the history of chocolate and the history of the Lindt brand, but they also have several activities such as chocolate tasting, etc. There is also an audio-guide available in several languages if you want. I will come back!

The downside was that it really didn't feel any different than our visit to the Cailler factory in Broc several years ago. On the plus side, our friends who were with us had never been there so this didn't matter to them and their experience. I had to laugh several times as I felt I was in a Willy Wonka movie and was looking for the Oompa-Loompas to come out. Learned a lot and had some great chocolates. If you're looking for that, you'll have a great time!

I thought it was fun. It's only about 18€ and it's an easy self guided tour and informative. Of course you get free chocolate, so that's never bad. I don't understand the critical reviews, it's a light hearted tour of the history and making of chocolate for just a few euro. If you want the molecular breakdown, visit a laboratory. If you can't afford 18€ then stay home. I would do it again, it's a great place. Have fun, enjoy it.

Who doesn’t love a chocolate museum. The museum is fairly cheap and offers a great insight to the history of chocolate, especially in Switzerland. It is a little out of town but accessible by train from Zurich (12 mins) and a boat (20 mins) across Lake Zurich, which is highly recommended.