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High1 Choo Choo Park

Samcheok, South Korea

High1 Choo Choo Park
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HongKongSunshine wrote a review Feb 2017
Hong Kong42 contributions46 helpful votes
High 1 resort can be a lot better, at least to non-Korean speaking travelers. It is possible with its high volume of local holiday customers, the management does not need to consider the experience of foreigners. Since the dedicated shuttle bus entered the resort, there were so many arrangements I found difficult to understand. The shuttle bus stopped at the ski house which was five minutes walk from the check-in centre. If you were straight from Incheon airport, as all passengers on the bus were, you would need to ask, walk, check in, walk back, and take your luggage all the way to your apartment. If you happened to get one close to the ski house, thank God. We didn't. The ski centre was another mystery. There were seven choices for lift passes and ski rentals, however, NOT one would cover ski all day NOR multiple day rental. It meant every skier had to return his/her gears, be they fit or not, to the rental centre after finishing the day and came back again next day, queued up at the ticket centre, chose their ski time, fill in the forms for rental, and got another pair of boot, ski and poles. The good part was that ladies got free lift passes at night when we were skiing; the bad part is that my wife tried 6 pair of boots, 3 skis (in 3 days) and topped the changing chart in my group. That did not mean there was no space for overnight storage. There were numerous lockers at two levels at the ski centre and some skiers could rent the equipment for several days and stored them there. We were told it was a group benefit and our party of 6 was too small. Luckily, our apartment was a whopping 190 square meter, 3 bedroom-3 bathroom suite that came with a stunning view of the surrounding mountains. It was reasonably clean and we could cook in the apartment as there was a convenient store downstairs. But we could only find exactly 6 short glasses, 6 bowls, 6 dishes and 6 set of cutlery in the kitchen, and no cups for brushing teeth. We called for more and were told we should buy other additional things that we asked. There was no fire escape map in the apartment and no instructions in English although the management knew we could only speak English. Even though we could see the magnificent skyline and sunrise everyday, we did not feel like staying in heaven. I cannot miss the spa incident before closing the review. There was a spa in the condo downhill and the operating hour was 8 to 8. We took the shuttle and arrived at 710pm, planning to have dinner after a 45 min soak and relaxation. We were told that the ticket to the spa has to be purchased before 7pm and there was no way to get in because the computer system for the ticket was closed at 7 even though there were still attendants at the spa and at the ticket office. Overall speaking, the ski experience is not bad considering the resort really tries to create good ski conditions. But the place is catered more for packaged groups and locals than for self-planning tourists or families. As a first time user, I find my common sense in previous ski grounds is not applicable here. After all, I can only blame myself for expecting the resort to provide information as I would like to use it.
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Date of experience: January 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.