The Sill: National Landscape Discovery Centre
The Sill: National Landscape Discovery Centre
The Sill: National Landscape Discovery Centre
3.5
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 5:00 PM
Sunday
10:00 AM - 5:00 PM
About
The Sill: National Landscape Discovery Centre is Northumberland National Park's visitor centre that will excite and inspire people of all ages to explore the landscape, history, culture and heritage of Northumberland. The Sill features exhibitions, learning and event spaces, a local food café, a world-class Youth Hostel and a shop specialising in local crafts and produce.
Duration: 1-2 hours
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See what travelers are saying
- JessieVirginia238 contributionsWonderful stop for breakfastThis place was such a find!! My friend and I were hiking Hadrian's Wall and had spent the night at Winshields. We were about 3/4 of the way though the trip at this point and a little low on energy. Well, a breakfast at The Sill set us right! We also bought packed lunches to go while at The Sill and they were absolutely delicious. Pretty sure we only made it through this day of hiking because of this place!Visited July 2023Traveled with friendsWritten December 15, 2023
- angiejseagerLancaster, United Kingdom13 contributionsVery disappointed by the restaurantVisited The Sill on our way to Alnwick. Beautiful place to stop, scenery magnificent, but oh what a disappointment the restaurant is. Has quite an extensive menu of small bites, cakes, sandwiches. We ordered Leek and Potato Soup with a cheese sandwich. I asked my self how is it possible to make a Leek and Potato Soup tasteless, well I can tell you it is ! It tasted like water, obviously no stock used to make it (could easily be vegetable stock to suit vegetarians), dark green in colour just yuck ! As for the cheese sandwich/roll this consisted of cheap white bread roll spread with something which obviously wasnt butter with two chunks ( and I mean chunks) of cheap Red Leicester Cheese. This with a pot of Tea and a Latte was £25.70 !Visited March 2024Traveled with familyWritten March 12, 2024
- goecoEdinburgh, United Kingdom96 contributionsRather underwhelming overall.I had been looking forward to visiting the Sill for quite some time, however I found it quite underwhelming. The exhibition displays were a bit bizarre, too low down to see them or interact with them as an adult (they were designed to be at that height for kids I guess) and many of the touch screens seemed to have problems in that they were not responsive to finger touches. Those that did respond were very slow to display each subsequent screen of info and as such I found that I generally lost interest in each one very quickly. The touch screen in the special Lynx reintroduction exhibit would only respond if a special touch pen was used but was still incredibly slow resulting in its use being rapidly abandoned too. At the request of the Lynx reintroduction exhibition volunteer, I completed the online questionnaire via the QR code link, but I did find it far too long so eventually I was probably just clicking on answers without giving them any real thought in order to get the questionnaire finished. The limited fayre offered in the cafe was disappointing too. The only saving grace was that there’s no admission fee to visit the Sill.Visited May 2024Traveled soloWritten May 26, 2024
- nibletsBirmingham, United Kingdom140 contributionsAmazing breakfastWent for breakfast. One of the best breakfasts we have ever had. Food all locally sourced, very tasty sausage and bacon from the butcher in Haltwhistle. Perfectly cooked eggs and other ingredients which made up the large breakfast (we asked if we could swap the beans for mushrooms on the one and the tomatoes for mushrooms on the other, this was accommodated with ease and pleasantness). Good price, good coffee and a cake to take home for afternoon tea. Not sure about the negative reviews about the cafe, we found it clean, friendly staff, great food and tasty coffee. Perfect view of the Northumberland countryside. Would recommend and return.Visited June 2024Traveled as a coupleWritten June 7, 2024
- adrian cLeamington Spa, United Kingdom228 contributionsGreat place of discoveryGreat place of discovery, they have a little cafe which serve great food at a great price. The car park was £8 all day. we parked up there and went for walk to Hadrian's wall and came back later that afternoon.Visited June 2024Traveled with familyWritten June 8, 2024
- Deborah2213North Wales, United Kingdom33 contributionsGreat place to get an overview of the local landscapePerfect place to start and finish our walk to Sycamore Gap along Hadrians wall . The cafe was light and welcoming . Staff friendly and service was quick . We had a breakfast before setting off on our walk . We also visited the shop which had some lovely gifts and fabulous local heritage books . The lady on the info desk in the foyer was very helpful giving us a map to aid our walk . All in all a great experience . You must pop up to the viewing gallery on the roof !Visited June 2024Traveled as a coupleWritten June 24, 2024
- Steve GNewcastle upon Tyne, United Kingdom54 contributionsMixed feelings but not brilliantThe quality of the food was good. The tea was poor. Either too big a pot , too few tea bags or just poor quality ones. Most of the cafe staff gave the impression of not really wanting to be there.Visited June 2024Traveled as a coupleWritten June 28, 2024
- Hayley A20 contributionsGreat base with gorgeous foodWe were camping in heddon on the wall and decided to use the sill as our base to explore hadrians wall. We parked in the carpark easily around 9am and went to the cafe for breakfast, the breakfast sandwiches were gorgeous, the best we have had for a long time! I had the vegan sausage, mushroom & brown sauce.. highly recommend, the tea we ordered was more than enough for 4 people, we got 2-3 cups each! Only thing that stopped me giving 5 stars was that there was no dog friendly area inside the cafe so we had to sit outside and that morning was cool for the time of year. Maps for the wall are available in the visitor centre and the toilets are very clean. The beginning of the walk is literally across the road so that was ideal. We did a 4 hour walk that looped us back to the sill and when had afternoon tea which was very nice and plentiful.Visited June 2024Traveled with familyWritten July 11, 2024
- MandL-OMSurrey, United Kingdom358 contributionsGood brekkieVisited on route from Northumberland to the Lake District. Initially stopped at one of the other ‘stops’ but disappointed by food offered so came back to The Sill. Friendly service and good food. Lovely location. Weather a bit too yuck for exploring Hadrian’s Wall on this occasion. Just be aware you do need to pay to park.Visited July 2024Traveled as a coupleWritten July 23, 2024
- Lofty5 contributionsAlways a pleasure to visitAlways enjoy our visits to The Sill. On our last one there was the Shaun The Sheep trail which our daughter loved! Loads of informative and interactive activities within that are great for kids and adults alike. The living roof, and the information boards explaining each aspect, is fascinating and the views from the top are amazing. The food in the cafe never disappoints and the (giant!) pots of tea are an absolute bargain, I swear you can get about 15 cups out of them! 😁Visited July 2024Traveled with familyWritten August 14, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
3.5
502 reviews
Excellent
180
Very good
103
Average
82
Poor
72
Terrible
65
Rambler
Newcastle upon Tyne, UK874 contributions
Jan 2020 • Couples
We’d heard of this new attraction just near Hadrians Wall. Having a drive around one Sunday, we called in.
If you’ve been to Rheged in Cumbria, this we be familiar - but smaller and with even less content.
There’s a cafe, shop, small gallery and pretty low tech uninspired exhibition that will bore any visitor over 10 years of age.
I just can’t see what this place is for. It doesn’t give much info about the geology or history of the area and is pretty uninspiring. (Although entry is free)
The car park is strangely expensive - considering you could’ve just parked at the side of the road for nothing.
If you’re coming to this area walking or as part of a tour along the wall, give it a miss and try the pub next door instead. Seems like another missed opportunity for Northumberland tourism.
We were in and out in about 25 min - 10min more than the free parking allowance. I wish we’d walked faster.
If you’ve been to Rheged in Cumbria, this we be familiar - but smaller and with even less content.
There’s a cafe, shop, small gallery and pretty low tech uninspired exhibition that will bore any visitor over 10 years of age.
I just can’t see what this place is for. It doesn’t give much info about the geology or history of the area and is pretty uninspiring. (Although entry is free)
The car park is strangely expensive - considering you could’ve just parked at the side of the road for nothing.
If you’re coming to this area walking or as part of a tour along the wall, give it a miss and try the pub next door instead. Seems like another missed opportunity for Northumberland tourism.
We were in and out in about 25 min - 10min more than the free parking allowance. I wish we’d walked faster.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark S
Carlisle, UK58 contributions
Aug 2020
Stopped here for convenience rather to specifically visit the Centre as we wanted to walk a bit along Hadrian's Wall to Sycamore Gap. It was a relatively quiet Sunday morning and we thought we would fuel up with a coffee and scone before we set off walking. Obviously there are currently COVID restrictions in place and the centre hasn't really got its act together in direction arrows for the one way system. We weren't the only ones who found ourselves going against the one-way arrows with nowhere else to turn.
The cafe is upstairs from the main entrance and even after some considerable thought I could not work out how you get there without going against the current one-way system. We ended up walking in through the exit and felt like two naughty school children with the way the young lad who was working there looked at us. He told us, in no uncertain terms, to wait to be seated even though we had already provided our details at the main entrance and there were only around 8 people in the cafe (it easily seats 20 plus). After a wait that was verging on too long, he told us to sit where we wanted anyway!
We ordered two coffees and when I asked what the 'pastries' were on the menu this same young male said 'there isn't any'. No apology or anything, just those words. We opted for the cheese scone instead. The service was relatively speedy, but the coffee's and scones were almost thrown on the table with zero communication. It didn't improve when we bit into the scone, quickly working out that they were either at least 3 days old or were terribly baked. They were dry and heavy with no amount of butter spread on them capable of saving them. To top it off it was over £11 for two coffees and two scones which I thought was a bit excessive.
We may have caught this place on a bad day (we all have them), but there's no harm in communicating with the customers in a friendly, welcoming way regardless of how your day is going, otherwise you're in the wrong job.
Not as enjoyable an experience as the architecture suggests.
The cafe is upstairs from the main entrance and even after some considerable thought I could not work out how you get there without going against the current one-way system. We ended up walking in through the exit and felt like two naughty school children with the way the young lad who was working there looked at us. He told us, in no uncertain terms, to wait to be seated even though we had already provided our details at the main entrance and there were only around 8 people in the cafe (it easily seats 20 plus). After a wait that was verging on too long, he told us to sit where we wanted anyway!
We ordered two coffees and when I asked what the 'pastries' were on the menu this same young male said 'there isn't any'. No apology or anything, just those words. We opted for the cheese scone instead. The service was relatively speedy, but the coffee's and scones were almost thrown on the table with zero communication. It didn't improve when we bit into the scone, quickly working out that they were either at least 3 days old or were terribly baked. They were dry and heavy with no amount of butter spread on them capable of saving them. To top it off it was over £11 for two coffees and two scones which I thought was a bit excessive.
We may have caught this place on a bad day (we all have them), but there's no harm in communicating with the customers in a friendly, welcoming way regardless of how your day is going, otherwise you're in the wrong job.
Not as enjoyable an experience as the architecture suggests.
Written August 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen H
Doncaster, UK390 contributions
Sep 2020 • Couples
It’s hard to properly review The Sill in the current climate. However it is well positioned with a decent (pay) car park for the wall, and Vindolanda.
On our return we used the cafe, it’s certainly not cheap and they either need to use more filling in the sandwiches or a smaller piece of bread. If ours was typical you get a lot of (expensive) bread and not a lot of filling.
Later on we used the take away coffee facility which is attached to the shop. The coffee in the cafe was ok, the coffee downstairs wins my vote as the worst cup of coffee I have had in a long time- it was disgusting.
On our return we used the cafe, it’s certainly not cheap and they either need to use more filling in the sandwiches or a smaller piece of bread. If ours was typical you get a lot of (expensive) bread and not a lot of filling.
Later on we used the take away coffee facility which is attached to the shop. The coffee in the cafe was ok, the coffee downstairs wins my vote as the worst cup of coffee I have had in a long time- it was disgusting.
Written September 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pzghvm789
Horsham, UK11 contributions
Sep 2022 • Family
When visiting from North Devon to spend time with family for my birthday, I was excited to visit The Sill which had been opened since my last visit.
This review is mainly about the cafe
After a beautiful family walk along the wall we chose to have lunch at the cafe. All notices stated dogs at outside tables only. This the norm for many eating establishments (but not all) so we are quite used to it as dog owners.
The first issue was that there were only three tables directly outside the cafe and because of the glorious sunshine they were all occupied (by none dog patrons).
We found a picnic table below the cafe on a grassy area within The Sill boundaries but were told that our meal would be classed as a takeaway as the table was not part of the cafe.
Full price would be charged but items such as relishes etc not normally included. We would have to collect our order 20 minutes later.
My husband argued the point about relishes and suggested they supply them in pots which they then agreed to.
We waited around thirty minutes for food served in cardboard trays and with wooden cutlery (which snapped at first cut).
Speciality local ale served in paper cups
Coleslaw was missing from one of the meals but was provided when I returned to the cafe and complained.
It had been forgotten rather than omitted due to our location as I had initially thought.
There was no signage to indicate that the table we occupied was not part of the cafe.
In a popular dog walking area it saddens me how poorly we were catered for.
As none of the outdoor tables were under cover I wonder what dog walkers would do if it were raining.
This felt like a very second class service despite beiVng charged the same as customers sitting inside comfortably.
Some of the food was quite nice hence the two stars.
Incidentally there weren’t any bins near the picnic tables to deposit the copious amount of paper and cardboard generated by our meal.
All in all a very disappointing visit and I would definitely not return in the future.
This review is mainly about the cafe
After a beautiful family walk along the wall we chose to have lunch at the cafe. All notices stated dogs at outside tables only. This the norm for many eating establishments (but not all) so we are quite used to it as dog owners.
The first issue was that there were only three tables directly outside the cafe and because of the glorious sunshine they were all occupied (by none dog patrons).
We found a picnic table below the cafe on a grassy area within The Sill boundaries but were told that our meal would be classed as a takeaway as the table was not part of the cafe.
Full price would be charged but items such as relishes etc not normally included. We would have to collect our order 20 minutes later.
My husband argued the point about relishes and suggested they supply them in pots which they then agreed to.
We waited around thirty minutes for food served in cardboard trays and with wooden cutlery (which snapped at first cut).
Speciality local ale served in paper cups
Coleslaw was missing from one of the meals but was provided when I returned to the cafe and complained.
It had been forgotten rather than omitted due to our location as I had initially thought.
There was no signage to indicate that the table we occupied was not part of the cafe.
In a popular dog walking area it saddens me how poorly we were catered for.
As none of the outdoor tables were under cover I wonder what dog walkers would do if it were raining.
This felt like a very second class service despite beiVng charged the same as customers sitting inside comfortably.
Some of the food was quite nice hence the two stars.
Incidentally there weren’t any bins near the picnic tables to deposit the copious amount of paper and cardboard generated by our meal.
All in all a very disappointing visit and I would definitely not return in the future.
Written September 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gilbert_sull
leeds63 contributions
Aug 2021
Popped in the for a drink at 410 pm to be told “We close at 430”…the grumpy staff reluctantly acknowledged that we could have a drink, rolling eyes etc. The drinks were overpriced and the hot chocolate lukewarm. I would advise avoiding.
Written August 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris B
Wirral, UK120 contributions
Feb 2020
We visited Hadrian's Wall during Storm Dennis & found refuge at The Sill when we were being blown off our feet. And what a treasure it is. Fascinating modern displays about the geology of the area with hands-on exhibits for small hands. Our visit coincided with an art & poetry exhibition called Lost Words & we found this very moving & thought-provoking.
Staff were welcoming & friendly & we look forward to returning in better weather, to appreciate the views.
Staff were welcoming & friendly & we look forward to returning in better weather, to appreciate the views.
Written April 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KAM
10 contributions
Jun 2023 • Couples
We placed a simple order for two food items and a soft drink with cafe staff at 1.25pm and were told there might be a delay of up to 25 minutes, which we accepted. Our soft drink arrived promptly. By 1.50 pm our food order had not arrived, but we were assured it was on its way. By 2.10 pm it had still not arrived so we gave up and left.
While we were waiting, groups and couples arriving after us were served their orders; in some cases they actually finished and left. Later we were told that the reason for the delay was that our order had included a pie which needed to be heated to a certain temperature; this takes time. Well, if this was the case, why didn't they start heating it earlier?
On departing the car park we were charged £2 for the privilege of not receiving service at the cafe.
Not good enough. We won't be returning.
While we were waiting, groups and couples arriving after us were served their orders; in some cases they actually finished and left. Later we were told that the reason for the delay was that our order had included a pie which needed to be heated to a certain temperature; this takes time. Well, if this was the case, why didn't they start heating it earlier?
On departing the car park we were charged £2 for the privilege of not receiving service at the cafe.
Not good enough. We won't be returning.
Written June 30, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cosmopolitan800580
United Kingdom178 contributions
Mar 2020
This relatively new centre adjacent to the youth hostel has an interesting explanation centre with some interactive tools that explain the local area and its geology. I especially liked the and tray relief map that allows you to drag the sand into new shapes to create hills and valleys and alter the topography of the area. The 'how to stop flooding'challenge also 'preaches' but in a subtle way that many will enjoy. It might help to explain why some of the low cost solutions work when the expensive one's don't.
At present, there is an exhibition of the Lost Words project and the pictures and spells (poems) associated with the book. Should children really no longer have words such as raven, bluebell, conker and other rural and nature terms excluded from their dictionary in favour of terms such as 'internet' and 'email'? I notice there was a talk about the topic last Saturday.
The centre also has a shop. You can walk on the green roof where they are trying recreate the local landscape.
If I have a suggestion it is better protection for those using the car park payment machines. Since many will arrive by car this seems sensible. At present, the machines are too exposed to the elements as is the person trying to use them.
At present, there is an exhibition of the Lost Words project and the pictures and spells (poems) associated with the book. Should children really no longer have words such as raven, bluebell, conker and other rural and nature terms excluded from their dictionary in favour of terms such as 'internet' and 'email'? I notice there was a talk about the topic last Saturday.
The centre also has a shop. You can walk on the green roof where they are trying recreate the local landscape.
If I have a suggestion it is better protection for those using the car park payment machines. Since many will arrive by car this seems sensible. At present, the machines are too exposed to the elements as is the person trying to use them.
Written March 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shark6766
Lincolnshire, UK101 contributions
Sep 2021 • Couples
Our primary reason for visiting was the cafe. We had coffee and cake, which was delicious, the cafe was spotlessly clean and the staff were very polite but it was obvious they were rushed off their feet. We couldn't fault the cafe in any way, the toilets however left a lot to be desired. There was a good gift shop, parking is pay and display with ANPR, you can pay for parking online.
Written September 17, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pickytweeter
Edinburgh, UK371 contributions
Jan 2020
We stopped here on a reccie for possible future summer walking ventures in the Roman wall area. Loos clean, Staff informative + indeed Soup was very tasty but short on bread + the experience was somewhat sterile - the building deff. needs to bed in and the tension of having to pay alot more for parking if you dallied over 2 hours was a silly arrangement. It looks like a great space for environmental education.
Written January 20, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, is there anywhere to leave luggage for a few hours?
Written December 27, 2022
Is there an entry fee?
Written March 27, 2019
There is no entry fee for The Sill but car parking charges apply.
Written April 1, 2019
No dogs allowed inside the building, nor on the grassland roof. The roof is planted with important local species of grasses and moorland plants, which need extra care.
Written July 30, 2018
There were certainly dogs around but I'm not sure if one can take them inside.
Written July 29, 2018
This was intended for Cherryburn which is where Thomas Bewick was born. We also went to The Still and walked some of Hadrian's Wall so sorry for getting them mixed up. The Sill was really excellent but I can't seem to redo my entry!
Written April 11, 2018
_picklescrow
Newcastle upon Tyne, United Kingdom
Where is the nearest Church of England
Written April 3, 2018
St Cuthbert’s in Beltingham, NE47 7BZ. It is 6 minutes away. I Googled it.
Written April 3, 2018
_picklescrow
Newcastle upon Tyne, United Kingdom
Where is the nearest Church of England?
Written April 3, 2018
There is a beautiful abbey at Hexham and a village church in Corbridge. There will also be churches in Haydon Bridge and Haltwhistle as well as some smaller villages but I've not been to them.
Written June 2, 2018
Its free. If they charged, it would be empty.
Written August 12, 2017
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