We consider that your evaluation of this tour is not fair. We would like to object to your review. First of all, we would like to make clear that this is not an Izakaya tour.
In the tour description, the section "What's included and not included" explains that the price "Does not include your food, drinks and table charges. Please cover your guide's food and drinks as well."
We did let you know about the details on the itinerary and what is NOT included in the tour price, when we confirmed your booking. Also, we had sent the tour details several times. We also had asked you to confirm the details by replying to us. But you never replied to any of our emails.
In the message sent to the customer, it clearly indicates that *Please kindly note that, as stated on the booking page, food and drinks are not included in the tour price and are payable in cash on the spot. We also have to ask you to cover the guide’s drinks and table charge for the bars during the tour."
All customers have loved this private, friendly night experience. They have read and understood what the tour was about, with no misunderstandings so far.
We are always honest, reliable, and responsible. We have pride and confidence in our professional guide's skills and deep knowledge about history, society and life. We provide excellent English conversational skills, and strive to provide great tours so that customers can have a great time and memorable experience.