H.I.S. Tourist Information Center Harajuku
H.I.S. Tourist Information Center Harajuku
H.I.S. Tourist Information Center Harajuku
4.5
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
Harajuku is the capital for youth fashion and culture. A walk along the iconic street, Takeshita will allow you to experience an extreme Kawaii-ness with many fashion boutiques, cafes and crepe stands. Not far away is Omotesando, which offer more mature fashion stores. Don't worry if you are not an fashionholic, the famous Yoyogi park and Meiji Jingu shrine are only few minutes walk from the station. If you got lost or did not know what to do in Harajuku, please do not hesitate to stop by our Harajuku Tourist Information Center. Our staffs will be happy to answer all your questions. In addition, we also provide currency exchange, baggage storage, data sims card and tours to popular destination in Japan (beside, there is free WiFi in-store).
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The area
Address
Neighborhood: Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.5
343 reviews
Excellent
275
Very good
44
Average
15
Poor
7
Terrible
2
Kylie140
13 contributions
Sep 2019
The staff who works there can speak well English, friendly, very helpful and good patience to solve all my problem. They know I can't speak Japanese, so they help me to take all the call and reserve the restaurant for me. They make my good day/good experience /good memories in Japan. I do appreciate it and thankful.
Written February 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
patty1108
Shanghai Region, China3 contributions
Sep 2015 • Solo
I went into the store coincidentally during my trip to Meiji Shrine in Tokyo. At that time, I could not find the way to go to the shrine after I got off from the Harajuku Station of Yamanote Line. I was lucky to find this store and asked the direction, otherwise, I would have kept walking in the wrong direction. The staffs there were very nice and it was decorated nicely. They sell many local souvenirs there and also provide different kinds of tours including one day experience to Samurai and local Ramen shop. I purchased the three day subway pass there.
Written September 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for visiting us, and your review! It is our pleasure to hear that. Souvenirs that we are selling are the top-selling souvenirs at the airport actually. We hope we can see you again!
Written October 26, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RichardNN12
Towcester, United Kingdom38 contributions
Nov 2019 • Solo
Coming from Europe, a Japanese Onsen can feel a challenge - but don't be deterred. The staff here speak good English, explain where to go, what to do. I enjoyed the various different bathing experiences, and then paid for a 30 minutes vigorous scrub and massage session after. I highly recommend it all. I felt refreshed and invigorated when it was all over.
Written November 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
shopaholicpp
Singapore32 contributions
Dec 2019 • Family
I walked to the information centre as they had a poster for a teacup poodle café there. It was 1k yen for 40mins + 1 drink for child. I purchased it thinking it's a good deal. When we went to the café, it was a small bare room with a few customers and each of them had a poodle on their lap. That's it. there were only a few small poodles and you had to wait for them to get off someone's lap. I feel it's a rip-off for that and I don't think a tourist information centre should be promoting that café.
Written January 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
indah nuria S
New York City, NY1,246 contributions
Mar 2018
I love the fact that the officers or the volunteers here are so friendly and helpful.
The first time I came to Tokyo, Japan, I wasn't very well-prepared. I came here to get the map, ask around and get more information about places I can visit within my limited time frame. They also have cute, free origami for you to take :). They have my brochures as well and they speak good English as well.
The first time I came to Tokyo, Japan, I wasn't very well-prepared. I came here to get the map, ask around and get more information about places I can visit within my limited time frame. They also have cute, free origami for you to take :). They have my brochures as well and they speak good English as well.
Written September 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
christinekwa
Vancouver, Canada1 contribution
Apr 2018 • Friends
Very impressed with the service and the patience to explain everything slowly and in clarity. People there speak English !!!! This is a big plus considering we have had some frustration trying to communicate at Hotel reception and Restaurants.
Written June 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your kind review.
Hope that you enjoy your trip in Japan.
We assist tourists and speak English, we also provide a lot of interesting activities in Japan.
We're looking forward to assisting you again.
Wish you all the best.
Arigatou-gozaimasu.
Written July 23, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Isha1203
Japan208 contributions
Sep 2015 • Solo
This place is in-front of HARAJUKU station takeshita exit. Just have to cross the road and Information center is on you left hand. As the name said they offer free travel information about Travelling in Japan. Even if you don`t speak japanese they have English speakers along with Thai, Hinidi, Italian, French etc. The shop looks so cute with its traditional ambiance. You will feel like come to an old Japanese shop. They offer money exchange service, wifi /simcard rental, luggage storage even hotel, air ticket and optional tour reservation too. They have so cute souvenir section and you will absolutely wanna buy.
Written September 17, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review! We are looking forward to see you again.
Written October 24, 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paulaner
Bendorf, Germany41 contributions
Apr 2024 • Couples
Great Sightseeingtour with an exzellent Tourguide Nakase. Highly recommended and very interesting Tour with a lot of Highlights in Kagoshima.
Written April 4, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wolf3728
Las Vegas, NV1,440 contributions
Aug 2018 • Solo
The staff were very friendly and helpful. They can help you with the subway and bus systems. You can get information on things to do in the city.
Written August 10, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bucketlisttravellers
Sydney, Australia3,642 contributions
Mar 2018 • Couples
We went to H.I.S. Tourist Information Centre at the end of Takeshita Street which I'd head had good deals for discounted tickets. We enquired about getting tickets for the Robot Restaurant, but we found cheaper tickets online. They were however able to get us tickets for a longer time that usual at a hedgehog, otter and chinchilla cafe. I wasn't sure what a chinchilla was at first, but when I saw a photo I thought they were adorable so we decided to give that a go (however the cafe didn't end up having chinchillas, which was a bit disappointing).
Written April 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for your review!
Hope that you had an unforgettable time in Japan.
Animal cafe is one of our most popular tours at Harajuku.
We're so sorry that you couldn't end up having chinchillas,
Normally, the cafe shop will have hedgehog, otter, chinchilla as well, they're business with the cafe shop and for sale the animals so that sometimes, there will be no chinchilla or otter at the shop. We hope to get your understanding.
We're looking to seeing you again at Harajuku TIC.
Always welcome to Japan !
Arigatou-gozaimasu.
Best regards,
Written May 16, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I will be in tokyo in early march. I will use JR pass 7 days for travelling around japan. I want to visit japan, shirakawa go, osaka, kyoto and back to japan. My question is should I visit tokyo- shirakawa go-osaka -kyoto and back to japan Or tokyo- osaka - kyoto - and put shirakawa on the way back to tokyo? I really need your advice. Thanks in advance
Written January 7, 2019
Hi, What is the limit download before speed slows down on the pocket wifi?
Written August 23, 2018
I will be visiting with my mother later this month, is it possible to book tickets for a day trip to Mount Fuji in HIS Tourist Information Center? Or would it be better to book online in advance, in case day trips become fully booked?
Written June 11, 2018
Sorry for the late reply. We did not book any tickets. I would recommend e-mailing them to ask about your tickets. They are quick to respond and are very helpful. Have a great trip
Written June 23, 2018
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Written May 10, 2018
I am looking for a 10-14 day tour of Japan at the beginning of March 2018. HIS has a 10 day "Japan Essence" tour that looks very good, but the Hisgo website is a little lacking in details of the tour and I cannot find any reviews at all on line for any HIS package tours of Japan, which is strange for such a large company. I wonder where I can get more information or see reviews?
Written August 19, 2017
Sorry, I can't help. I only use HIS to rent a pocket wifi. Good luck!
Written August 22, 2017
I will stay near Ikebukuro station, at there Has H.I.S Tourist Information Center for leave my luggages for 5 days?
Written March 6, 2017
TOKYO-TIC
Tokyo Prefecture, Japan
Dear Mr. Ben S,
Thank you very much for your inquiry.
We have HIS Tourist Information in Ikebukuro.
Here are the details:
Address: 3F Oak Higashi-Ikebukuro Building 1-11-1 Higashi-Ikebukuro Toshima-ku Tokyo 170-0013
Opening Hour: 11:00 - 20:00 (everyday)
Fee: JPY500 per bag for one day
Except Ikebukuro, we also have branches in Harajuku, Shinjuku, Shibuya, etc. Please feel free to contact us for further inquiry!
We hope you enjoy your trip in Tokyo!
Written March 7, 2017
I will travell out of Tokyo for 5 days , Where can I store my baggages?
Written February 19, 2017
TOKYO-TIC
Tokyo Prefecture, Japan
Thank you very much for your inquiry.
Our Harajuku Tourist Information Center is located at Harajuku, near the entrance of Takeshita Street, which is a very accessible place.
Address: 1F Harajuku Ash Building 19-11 Jingumae 1 Chome Shibuya-ku Tokyo 150-0001
How to get there: Take JR Yamanote Line to Harajuku Station, take off from Takeshita Exit, cross the road and turn left. Walk straight for 20 seconds then you will find our center.
Except Harajuku, we also have centers in popular areas, for example Shinjuku, Shibuya, Ginza, Ueno, etc.
I hope you enjoy your days in Tokyo and look forward to seeing you soon!
Written February 20, 2017
Can I buy the Tokyo Subway Tickets (24-hour ~ 72-hours) at the Shibuya branch location?
Written October 22, 2016
TOKYO-TIC
Tokyo Prefecture, Japan
Hello. Thank you for your inquiry. Yes, you can get Tokyo Subway Tickets (24hours, 48hours, 72hours) at our Shibuya Tourist Information Center. These special passes are actually not only available at the train stations. Our Shibuya branch hours: 11:00 AM- 07:00 PM. Please visit our official page to get more information. Have a great day.
Written November 14, 2016
Been in Tokio for a few days, leaving soon. Where in Tokio can i find gadgetshops for those fun home souvenirs? Anyone?
Written September 5, 2016
TOKYO-TIC
Tokyo Prefecture, Japan
Hi, this is Annie from the HIS Tourist Information Center. if you're looking for souvenirs you can try going to the nakamise-dori in Asakusa. They have many small shops with all kinds of Japanese souvenirs.
Hope this helps! :)
Written September 7, 2016
Hi, I recently travelled to Japan and had a great time but one of the things we had trouble finding was live music venues, or Live Houses as they seem to be called there. I'm coming back in March 17 and would love to go see some live music in Tokyo. Looking for Japanese heavy metal bands. Where can tourists go to find a local heavy metal band (or similar) playing? Also, I'm a huge Maximum the Hormone fan. Anyone know when they are playing next? I would arrange my holiday around seeing them for sure!
Written August 20, 2016
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