JAL Safety Promotion Center

JAL Safety Promotion Center

JAL Safety Promotion Center
4.5
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Duration: 2-3 hours
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Neighborhood: Haneda / Kamata
Haneda / Kamata is known for its airport with many hotels popping up with the increase in international flights. It’s also an area that offers many shrines and temples with ancient origins including Anamori Inari Shrine or Ikegami Honmonji temple which is visited by more than 300,000 people in October's Buddhist Oeshiki festival. The area around Kamata station is lined with restaurants and is lively until late at night. In particular, it’s known for the large collection of tasty gyoza specialists.
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4.5
4.5 of 5 bubbles13 reviews
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6
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HND
London, UK82 contributions
5.0 of 5 bubbles
Jan 2024 • Couples
First of all I want to say a very big thank you to Minami who is a credit to Japan Airlines.

The JAL safety centre mainly tells the tragic story of the JAL flight 123 crash of 1985, so this is a very emotional and sad experience but Minami told the story with dignity, sincerity and genuine sorrow for the victims and their families.

No photographs are permitted which is completely understandable when you consider that the actual aircraft wreckage is on display here, together with the personal effects and farewell messages written by passengers who were aware they were going to die in the crash in the minutes before impact.

I cannot put into words the emotions I felt to see the actual aircraft wreckage and to see the reasons for the crash in vivid detail.
This visit was very important to me because I had already climbed to mountain to visit the crash site and to pay my respects to the victims.

What made the story so impactful was Minami’s genuine care and compassion for the victims and to ensure that such a tragedy would not reoccur again.

The safety centred is a constant reminder to Japan Airlines staff that safety is of paramount importance and this must never be forgotten.

I urge you to visit and pay your own respects to the victims and to witness JAL’s passion for safety.

From my heart Minami, thank you very much for a day I will never forget.
Written January 10, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Maynard H
Vancouver, Canada31 contributions
4.0 of 5 bubbles
Dec 2015 • Friends
The August 12, 1985 crash of JAL123, from Tokyo to Ōsaka, killed 520 people, making it the deadliest single-aircraft accident in aviation history. (Only 4 survived.)

JAL wanted nothing more than to bury the debris, but victims' families insisted. They blame Boeing for the faulty repair of the aft pressure bulkhead after a tail strike seven years earlier, but our guide, a stewardess who lost friends and colleagues, so called a spade a spade: It was JAL that failed to detect the cracks developing over those seven years.

When the 747SR reached cruising altitude, a seam failed, a crack developed into a rupture, and the shards blew the rear half of the tail cone, rendering steering uncontrollable.

For 32 minutes, the two pilots struggled to maneuver the crippled plane back toward Tokyo for landing at Yokota Air Force Base. Behind them, the cabin attendants and passengers endured the phugoid (roller coaster) fluctuations in G forces and Dutch roll swaying.

The fight was in vain. A wing clipped one ridge, losing engine #4, and the plane crashed nose first into the next one. (The four survivors were in the tail.)

The museum has the recovered tail pieces (laid out horizontally to fit), the voice recorder, twisted seats, personal items donated by victims' families, and both halves of the ruptured bulkhead. Every twenty feet, there are videos. There is considerable repetition, but visitors in shock need time to digest the content.

The library is heavy on Japanese materials, but has computers serving up videos in English. I'd give them an "A for effort" grade because JAL skimped on the rewrite phases. There were no horrendous bloopers, but the "English" sometimes lapsed in Janglish. Some sentences were so long that the native speaker tripped up. One look at the official English website should give you a preview.

Aside: The only spelling error that I *noticed*—I'd left my red pencil at home—was on a wall: "towl" for "towel."

Finally, on-line reservation is available only in Japanese. English speakers have to call during JST business hours.
Written February 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JAL Safety Promotion Center - All You Need to Know BEFORE You Go (2024)

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