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Haneda Chronogate Tour

#3 of 16 Tours in Ota
Ota, Japan
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Haneda Chronogate Tour
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Rebel_BsB wrote a review Mar 2018
Lisbon, Portugal138 contributions60 helpful votes
+1
I have visited this company as part a program of scholarship internacional. Haneda (Yamato Holdings) is the huge company of delivery door to door in Japan, same as UPS, USmail in Japan. I was impressed because of the level of robotization in Haneda and the precision of operations. Other good point of Haneda Chronogate is the mission of this company: Always for our customers, always for society.
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Date of experience: January 2018
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CanuckJames wrote a review Aug 2017
Nishinomiya, Japan973 contributions293 helpful votes
What a great time to spend a couple of hours. While the program is completely in Japanese they do have an English playbook you can follow along in. Mesmerizing sorting conveyor belts everywhere, laser and somewhat a promotional exercise for all the non logistics parts of their business, you get an idea of how large this mega factory really is. On this tour, there were lots of elementary children and a Korean business group dressed in suits complete with their own translator and young mothers all taking this trip. There is enough in this tour to keep everybody occupied. You can use their bar code scanner to get your own souvenirs of branded swag at the end of the tour. Of note, NO cameras or recording devices allowed inside the tour. Weird facts, these guys own their own bakery, medical cleaning facilities and small appliance repair centers - all are considered value added businesses.
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Date of experience: August 2017
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Jetawat K wrote a review Mar 2017
28 contributions2 helpful votes
+1
Even I was the only foreigner in the tour, both guides still tried all their efforts to make me enjoy the trip. Thanks a lot!
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Date of experience: March 2017
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Ken2012_12 wrote a review Aug 2015
Millburn, New Jersey, United States7 contributions8 helpful votes
This was a fascinated glimpse into the workings of the Japanese equivalent of UPS on steroids. The tour started with an overview of the history of the company and its present structure. The knowlegeable tour guide then guided us through the state of the art facility, where we saw packages being routed around and learned how the system works. There was then a movie about the modern workings of the company, including parts I never knew existed, like an in-house appliance repair facility and even a medical devices sterilization facility. At the end, everyone got free tchotchkes. The tour was in Japanese, but I believe they offer recordings in other languages, so you can follow along if you don't speak Japanese. I visited with small kids, who loved it. You can't beat the price (free.)
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Date of experience: August 2015
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Superguy1221 wrote a review Aug 2015
Edmonton, Canada78 contributions67 helpful votes
My father and I spent our sightseeing time in Tokyo with the goal of seeing a wide range of things around the city; because we both enjoy facility tours and had no other excuse to go anywhere near Haneda we thought this would be a perfect fit. It is confusing for English speakers because the tour website is available in multiple languages but the online reservation form is only in Japanese. However if you can book by phone the English-speaking staff are very friendly. The tour staff have the same level of politeness and English speaking ability as most customer service employees in Tokyo. We didn't feel the need to burden them with questions during the tour though as the more complicated and interesting information comes through audio guides that accompany videos and information signboards are written in English. This is a cool tour if you've got some time to kill and are interested in seeing the workings of a very classy and proud Japanese company (most of the tour is basically self-promotion material but it's cool to get a little look into the Japanese corporate world). The tour is free and the souvenirs given out were actually good promotional products (a couple people here in Canada have asked me about the Yamato Group logo on my grocery bag). So if you want to take a break from Tokyo's typical attractions/activities then call the reservation number and give it a shot.
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Date of experience: August 2015
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