Haneda Chronogate Tour
Haneda Chronogate Tour
4.5
Factory Tours
This location was reported permanently closed

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


4.5
4.5 of 5 bubbles41 reviews
Excellent
24
Very good
13
Average
4
Poor
0
Terrible
0

Rebel_BsB
Lisbon, Portugal138 contributions
5.0 of 5 bubbles
Jan 2018 • Business
I have visited this company as part a program of scholarship internacional. Haneda (Yamato Holdings) is the huge company of delivery door to door in Japan, same as UPS, USmail in Japan. I was impressed because of the level of robotization in Haneda and the precision of operations. Other good point of Haneda Chronogate is the mission of this company: Always for our customers, always for society.
Written March 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CanuckJames
Nishinomiya, Japan1,534 contributions
5.0 of 5 bubbles
Aug 2017 • Solo
What a great time to spend a couple of hours.

While the program is completely in Japanese they do have an English playbook you can follow along in.

Mesmerizing sorting conveyor belts everywhere, laser and somewhat a promotional exercise for all the non logistics parts of their business, you get an idea of how large this mega factory really is.

On this tour, there were lots of elementary children and a Korean business group dressed in suits complete with their own translator and young mothers all taking this trip. There is enough in this tour to keep everybody occupied.

You can use their bar code scanner to get your own souvenirs of branded swag at the end of the tour.

Of note, NO cameras or recording devices allowed inside the tour.

Weird facts, these guys own their own bakery, medical cleaning facilities and small appliance repair centers - all are considered value added businesses.
Written August 26, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jetawat K
28 contributions
5.0 of 5 bubbles
Mar 2017 • Solo
Even I was the only foreigner in the tour, both guides still tried all their efforts to make me enjoy the trip. Thanks a lot!
Written March 19, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Superguy1221
Edmonton, Canada78 contributions
4.0 of 5 bubbles
Aug 2015 • Family
My father and I spent our sightseeing time in Tokyo with the goal of seeing a wide range of things around the city; because we both enjoy facility tours and had no other excuse to go anywhere near Haneda we thought this would be a perfect fit.

It is confusing for English speakers because the tour website is available in multiple languages but the online reservation form is only in Japanese. However if you can book by phone the English-speaking staff are very friendly.

The tour staff have the same level of politeness and English speaking ability as most customer service employees in Tokyo. We didn't feel the need to burden them with questions during the tour though as the more complicated and interesting information comes through audio guides that accompany videos and information signboards are written in English.

This is a cool tour if you've got some time to kill and are interested in seeing the workings of a very classy and proud Japanese company (most of the tour is basically self-promotion material but it's cool to get a little look into the Japanese corporate world). The tour is free and the souvenirs given out were actually good promotional products (a couple people here in Canada have asked me about the Yamato Group logo on my grocery bag).

So if you want to take a break from Tokyo's typical attractions/activities then call the reservation number and give it a shot.
Written August 10, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cole Cameron
Tokyo, Japan77 contributions
3.0 of 5 bubbles
Aug 2015 • Solo
As a resident of Tokyo I could book the required months in advance and handle the complicated online registration form. If you cannot type in Japanese you are probably best to ask a Japanese person to book on your behalf.

The free tour is conducted in Japanese however where you watch videos (approx 5 times) they will lend you an earpiece to listen to the translation. Being a facility tour much of it is visual so without Japanese you can easily understand what is going on.

I visited on a Sunday afternoon and it was pretty quiet. I guess not huge volumes of cargo are moving during weekends.

Compared to the overall size of the facility, the tour only goes by a very small fraction of conveyor belts. The rest is explained by video.

Overall it's interesting but probably not something for tourists. It's perfect for residents who are familiar with the amazing services of Yamato and want an afternoon out.

Bonus at the end - you get to choose three Yamato branded souvenirs to take home free of charge.
Written August 9, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ken2012_12
Millburn, New Jersey, United States7 contributions
5.0 of 5 bubbles
Aug 2015 • Family
This was a fascinated glimpse into the workings of the Japanese equivalent of UPS on steroids.

The tour started with an overview of the history of the company and its present structure. The knowlegeable tour guide then guided us through the state of the art facility, where we saw packages being routed around and learned how the system works. There was then a movie about the modern workings of the company, including parts I never knew existed, like an in-house appliance repair facility and even a medical devices sterilization facility.

At the end, everyone got free tchotchkes.

The tour was in Japanese, but I believe they offer recordings in other languages, so you can follow along if you don't speak Japanese. I visited with small kids, who loved it.

You can't beat the price (free.)
Written August 22, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Haneda Chronogate Tour - All You Need to Know BEFORE You Go (2024)

All Ota HotelsOta Hotel DealsLast Minute Hotels in Ota
All things to do in Ota
Day Trips in Ota
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars