Terme Olimia
Terme Olimia
4.5

Top ways to experience Terme Olimia and nearby attractions

Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
747 reviews
Excellent
476
Very good
175
Average
48
Poor
25
Terrible
23

Binx Bolling
Ljubljana, Slovenia11 contributions
Jan 2023
We stayed at Hotel Sotelia. The rooms are really comfortable and clean, the tunnels to the pools and spa are a godsend and overall the whole complex is above standard.
What it is lacking is the service staff, which can be snobbish, especially if you're not a Western European foreigner. The cleaning staff in the rooms were extra kind, one server in the restaurant also, but the lounge bar and front desk have a lot of work to do. And this is coming for someone with a decade of hospitality experience.
Written February 1, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Philip M
1 contribution
Oct 2022 • Couples
Very well organised spa comlex. Clean and offering lots of activities. The Spas offer an unforgettable experience. Highly recommended for couples.
Written October 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Compass813845
21 contributions
Sep 2022 • Couples
I have been visiting this place more than once and it was always great. Modern and clean environment. Great for a relaxing time with many different activities which are offered through out the day.
One negative point was the staff at the bar in olimia ( black haired women called Ivana) who has been extremely rude.
All in all I recommend the place. It is not the personal which make this terme so beautiful.
Also the hotel breza is to be recommended. Calm place and great breakfast and dinner.
We will come back
Written October 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Herman Koren
Styria Region, Slovenia2 contributions
Sep 2022 • Solo
The slides are poorly maintained and have really rough edges that cut your back. The staff (not all but most) would rather have a great time discussing all the latest news by the table rather than operate slides, and when asked to do so would reply by stating "there is no demand". Also there are no partial refunds if the park closes preemptively, due to bad weather so make sure you come only on the sunniest day possible. I'd keep that in mind however I doubt I'll return. For 15€ I can get a better experience in nearly every other waterpark that exists in the country.
Written September 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mr. HermanKoren, First of all we would like to thank you for choosing to visit Aquapark Aqualuna even though our service wasnt up to your standard during your visit. We do truly apologize for every inconvenice you have encountered, we wish we can make all of our visitors feel as comfortable as possible in our Aquapark and knowing we did not suceed in your case makes as very dissapointed. We hope we will have another chance to welcome you. Kind Regards, Franci Vrenko Guest Relations Management
Written September 14, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Natalija L
6 contributions
Aug 2022 • Family
Disappointment.
Family fun in Termailja-
the water is TOO COLD, the doors are open everywhere so that you are really cold when you step out of the water.
Queues, huge queues at lunch (1 hour standing in line) draft+extremely small portions+
BORED STAFF
Pools peeling? Visibly worn and in need of thorough restoration.
Dirty changing rooms (feminine hygiene pads stuck to the walls)
The toilets are completely flooded - we can only guess whether it is water or urine...
BAR IN THE WATER-
great idea, but the staff is completely uninterested in work, aggressive approach, the lady with blue eyes who worked yesterday, 21/08/2022 is really worth pointing out. Rolling her eyes when ordering ice cream and blowing her nose for no reason? This kind of worker is for a bar in the village, not for the complex as represented by Terme Olimje.
I highly doubt we'll br back.
Written August 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear mrs. Natalija L, Thank you for choosing Terme Olimia as your holiday destination and for taking the time to write feedback about your stay. We strive to meet and exceed our guests' expectations and create memorable experience, so please accept our sincere apologies for all of the inconveniences you have encountered which do not reflect the standard of services we strive for. We must apologize for the issues you encountered which do not reflect our standard of service. In the hope that we will welcome you again, we send you our best regards, Franci Vrenko
Written September 5, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Muhamet Havzija
Idrija, Slovenia4 contributions
Jun 2022 • Family
It was an excellent, enjoyable weekend. Everything nice and clean, personnel extra kinde. It was our first visit and we booked termalija relax pool which it was a mistake, because if you have small childrens you should definetely go for termalija family fun - I mean, we still enjoyed but just for info. We will definitelly go again 😊
Written June 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Mrs./Mr. Meti1985, We thank you for taking the time to review your stay at Terme Olimia d.d. We do our best to provide the highest standard of service to our guests. I hope we will have the pleasure of welcoming you back soon. Warm regards, Franci Vrenko Terme Olimia d.d
Written July 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Katarina T
1 contribution
Apr 2022 • Couples
We have visited therme Olimia couple of times up until the Covid pandemic and I found this was a very nice, clean and tranquil place to go for sauna, spa and thermal bath experience.
Wishing for the same relaxing expirience we visited again this April, however we encountered quite a disapointing surprise.
The staff was not at all interested in informing about all offers included in the Orhidelia tikcket package, the hygiene standards seem not to exist here anymore.
Upon entering the locker room area, on the floor, there was litteraly a pile of human feces right next to the changing rooms, people steped in it and traces transferred to the pool area.
Worst part is that the feces where there at the same spot few hours later when we were going home. Nobody bothered to clean it. Two of the pools had large clumps of hair and brown residue on the pool bottom.
Very dissapoinitng and unacceptable. This was a sad experience.
Written April 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear guest, We thank you very much for taking time to write your review of your visit. We strive to meet and exceed our guests' expectations and create memorable experience, so please accept our sincere apologies for all of the inconveniences you have encountered which do not reflect the standard of services we strive for. I must apologize for the issues you encountered which do not reflect our standard of service. We hope that you will give us another chance and we look forward to welcome you back at Terme Olimia d.d and providing a perfect experience. Warm regards, Franci Vrenko Guest Relation Manager Terme Olimia d.d
Written May 6, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Boris
5 contributions
Apr 2022
We were here several times already, and it was always nice, but we didn't visit for the past 2 years.
On our last visit it April 2022, we were shocked with the negative experience!
At the reception, very slow and uninterested lady took our money and let us in. Veeery slooowly.
We wanted a nicer experience and chose Orhidelia, oh how wrong we were.
Upon entering the locker room area, on the floor, litteraly a pile of human feces. A pile of human feces, right there on the floor, next to the changing room. This was enough to ruin our whole experience there, because we didn't know where else we might encounter a similar suprise. Worst part is that the feces where there at the same spot 7 hours later when we were going home. Nobody bothered to clean it. Next to it also, a biggest clump of human hair I have ever seen.
Hygiene does not exist in Olimia any more. A sad sad experience.
Written April 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear mr. borisv42 We thank you for you visit and for taking the time to share your experience. We are very sorry to hear about this situation that happened during your visit. We work hard to deliver an exceptional guest experience, and we are sorry that you feel that we fell short in this case. Based on your review we have immediately taken certain measures and such an mistakes will never happen again. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great experience that so many of our guests have had. Warm regards, Franci Vrenko Guest Relation Manager Terme Olimia d.d
Written May 6, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vesna Š
7 contributions
Apr 2022 • Family
Everything from check-in to check-out was perfect. The staff is highly qualified and very friendly, the apartment was super clean and well equipped and the best part are the underground hallways connecting all hotels and pools. We had breakfast at hotel Breza, where there is something delicius for everyone. It was an amazing weekend, we will surely return.
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear 470vesna_, Thank you staying at Terme Olimia and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories. We hope to welcome you again in the future. Warm regards, Franci Vrenko Guest Relation Manager
Written May 6, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rwasc
Ilirska Bistrica, Slovenia19 contributions
Apr 2022 • Family
We went us 4 plus my mother in law. It was early april, degrees close to 0, no sun. It was simply great. From staying, across the swimming and fun areas to the food. We stayed at the Rosa aparthotel, which is connected to the Thermalia and Orhidelia swimming and spa area. If you are staying as couple, I would recommend Orhidelia spa centre, if going with family - Thermalia is definitely the place to visit. Large wardrobes, showers, toilletes, dinning areas, lots of toweldeckers, aqua bar and a great fast-food restaurant for in between swimming meals - reachable directly from the Family fun object. There is also a tranquility zone for breastfeeding mothers, indoor Baby beach with sand for toddlers, separated pool for elders, outdoor swimming areas reachable from indor pools, etc. Furthermore, surroundings offers lots of jogging and walk paths, visiting Jelenov greben, Čokoladnica and Samostan Olimije is also recommendable. The only thing on the down side that I can remember is that there is only one elevator for the entire Rosa aparthotel, which makes it a bit difficult to get it during rush hours. They will see us again.
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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