We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
Get directions
Address: Hintertuxer Gletscher, Hintertux A-6293 , Austria
Phone Number: +43-5287-8510
Website

TripAdvisor Reviewer Highlights

Read all 146 reviews
Visitor rating
  • 10
    Excellent
  • 12
    Very good
  • 9
    Average
  • 10
    Poor
  • 5
    Terrible
Kids Loved it, fun interesting and energetic, but no large spaces, lots of ladders, not for feint hearted

We took our 6 and 8 year old boys here for a treat and adventure. The cable car ride up to 10,000 feet was spectacular and the final 3rd stage is not for the feint hearted! We... read more

4 of 5 starsReviewed May 3, 2016
woodielisa
,
Isle of Wight, United Kingdom
Add Photo Write a Review

146 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 46: English reviews
Level Contributor
49 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

This attraction is way too expensive for what is offered. You need to pay the entrance at the top of the mountain where the lady at he counter does everything in order to convince you to do this attraction.

Helpful?
Thank Fastfly01
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Firstly do not pay for VIP tour. As mentioned before this doesn't exist. We narrowly avoided overpaying. Disappointingly, this place feels like a rip-off as it it does not match the hype in the tourist websites and is borderline dangerous due to poor maintenance. Done properly this could be so much better. I get that it is a natural glacier... More 

Helpful?
Thank Steve M
Isle of Wight, United Kingdom
Level Contributor
103 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed May 3, 2016

We took our 6 and 8 year old boys here for a treat and adventure. The cable car ride up to 10,000 feet was spectacular and the final 3rd stage is not for the feint hearted! We were not sure how our boys would take the cable car as it was their first time doing anything like this and they... More 

Helpful?
Thank woodielisa
Crowborough, United Kingdom
Level Contributor
19 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 7, 2016

Nice ice cave, not so inpressive as you would expect. Staff is not bothered at all and charge way above the official price. In the brochure the price is 16 euro, they charge for a VIP tour 21 euro and it is a normal tour. There is no VIP tour. The waiting room is tiny and very basic, and only... More 

Helpful?
Thank Diana M
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed March 31, 2016

Very Expensive, quite boring, staff don't bother and dangerous. The first part of the trip was really good, however, they didn't care about us as we are English. We said we were English and they said 'We don't speak much English since we are in Austria.' It got a bit boring after the first section. The first section was very... More 

Helpful?
2 Thank Dominic C
Bangkok, Thailand
Level Contributor
27 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 15, 2016 via mobile

Very interesting activity and definitely exciting although you should be well prepared with good grip boots and be in fairly fit condition. The walk down is slippery and that is the easy part. When you emerge from the ice cave, you have to go back up the way you came down - it can be moderately difficult but if faced... More 

Helpful?
1 Thank depuis1973
Alzenau, Germany
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed February 12, 2016

We (wife + 10 yr old son) visited in February because we were in the area skiing anyway (skipass allowed us onto the cable car). We were concerned able doing the tour with ski boots, it turned out that it was no problem; however you had to pay extra attention going up & down the ladders with them on. We... More 

Helpful?
Thank Chiu Kee C
East London, South Africa
Level Contributor
44 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed January 28, 2016

Visited with my wife who is a bit nervous with regards to heights and ladders. She found it nerve racking as the ladders are small and slippery. The guides are not very good and you feel rushed. The tour is over before you know it and you are left expecting more.

Helpful?
Thank Craig M
Royal Tunbridge Wells, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 16, 2016 via mobile

Well worth the effort to visit but I'm not sure that the title of ice palace gives an idea of what to expect. This glacier is unique and it's quite mind blowing to be walking around inside it and take a trip on a boat! Don't attempt it in ski boots and take your crash helmet as it's better than... More 

Helpful?
Thank Anna M
Munich, Germany
Level Contributor
157 reviews
77 attraction reviews
common_n_attraction_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed January 2, 2016

Just randomly decided to do this and was pleasantly surprised! This "ice palace" is not only super interesting but also a beautiful thing to witness. You are led through an hour long tour and get to walk through it at your own pace to look at all the wonderful glittering ice. (however I wouldn't recommend the boat ride its about... More 

Helpful?
Thank LCB104

Travelers who viewed Natur Eis Palast also viewed

 

Been to Natur Eis Palast? Share your experiences!

Write a Review Add Photos & Videos

Questions & Answers

Questions? Get answers from Natur Eis Palast staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?