Topgolf Surrey
Topgolf Surrey
4
9:00 AM - 11:00 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
10:00 AM - 11:00 PM
Sunday
10:00 AM - 11:00 PM
About
No golfing ability? No problem! Topgolf is a game that anyone can play (and win). Score points by hitting micro-chipped golf balls at giant dartboard-like targets on an outfield. The closer you get your ball to the centre or ‘bullseye’ and the further the distance, the more points earned. The fun and games don’t stop there; you can even indulge in delicious food and drinks brought to you while you play. What could be better?
Duration: 2-3 hours
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See what travelers are saying
- Emily ashbee44 contributionsGreat fun, new favourite hobby!Me and my partner frequently go to TopGolf Surrey, and when open (closed until 16th of March for refurbishments) we go about once a week. We've never had a problem and we always have a lot of fun, win or lose! The food is also reasonably priced, tasty and a good portion size. Some bays are certainly better than others, but if you go when it's quiet you almost always get a good spot. Can't wait for it to reopen later this week!Visited February 2024Traveled as a coupleWritten March 12, 2024
- Richard PFarnborough, United Kingdom113 contributionsReally good fun for anyone (Even non golfers)Bit late doing this review as not been on Trip Advisor for awhile so catching up on a few places that are worth reviewing. This (Topgolf) was so much fun, really enjoyed it and that's coming from someone who cant play golf to save their life. This was part of a day long stag do so a fairly large group of us all with varying skills with a golf club but it didn't matter as this is just about having fun and no matter what your skill level luck can play a part in getting you a decent score. Food and drink can be ordered to your position on the range and although we didn't eat as we were going on somewhere else for food we saw others ordering and the food looked good. This is a good fun day out and would thoroughly recommend it, might be a great way to first introduce a son or daughter to golf where they can get an early feel for handling the clubs and pretty much guaranteed to score something so that it doesn't feel like a failure if not that good to start with.Visited April 2023Traveled with friendsWritten March 15, 2024
- Maps137287921812 contributionsGreat dayFantastic venue for a great day out. Extremely well run and superb facilities. Staff were great. Really surprised as an avid golfer that the prices were relatively cheap. Will be back!Visited June 2024Traveled with familyWritten June 18, 2024
- Tour347860564022 contributionsRobert was amazingHad an absolutely amazing time, getting into the bay very quickly with excellent customer service. Especially a man named Robert, who sorted us out a fresh milkshake when we weren’t a fan of our choice. He went out of his way to do so, and made our evening even better. Thank you Robert!!!!Visited June 2024Traveled as a coupleWritten June 18, 2024
- Genevieve142 contributionsGreat funGreat last min activity. We rocked up as had 2 hours to kill before cinema and simply asked what could we get on straight away. The team were friendly and efficient and we managed to get on the mini golf and had a great time. The mini golf was in great condition with water features throughout. It helped we had amazing weather!!! The outside area was lovely for a couple of drinks post game too. If in the area again we'll returnVisited July 2024Traveled as a coupleWritten July 28, 2024
- Carole H1 contributionHelpful member of staffAfter waiting two hours for our call I made a comment to a member of staff re advising time delay when you arrive. He was friendly, helpful and encouraging and we had a very enjoyable game. Thank you I understand he was one of the coaches. EXCELLENT customer service and we will return to Top Golf again thanks to his helpful, friendly and generous gesture. Sorry we did not get his name but he will know who he helped today.Visited August 2024Traveled with familyWritten August 24, 2024
- Yolanda K2 contributions10/10 Customer ServiceAmazing customer service from Scott - worth his weight in gold. So friendly, made sure we had everything we needed and had a great time. Every person in our group said ‘he’s brilliant at his job isn’t he’. Thank you so much for making it the perfect family day out!Visited August 2024Traveled with familyWritten September 2, 2024
- Michel P1 contributionTopGolf is Top Notch!Last Saturday my family tried golfing at TopGolf for the first time, and it was a great time for all. Beginners all 5 of us, we scheduled a session with Coach Scott, who was absolutely brilliant in getting us all started. He showed us how the excellent scoring system works, and gave us tips on how to hit a golf ball with the club. In no time we were all enjoying ourselves and on the way to learning. The staff was very attentive, and we had delicious food and drinks brought to our table beside the driving range. Thanks for a marvellous first golfing experience, we look forward to more.Visited September 2024Traveled with familyWritten September 29, 2024
- Louanna H4 contributionsFood was Super Super Slow!We have been to the Topgolf many times. But this time we played first which was fun then we decided to have dinner there too. It took 15 minutes to get drinks to the table then the food which we could see was sitting under the lamps for 30 minutes so when we got it the buns on the hamburgers were all dried up. There were many staff there but not many serving any of the mountains of food under all the lamps. Very strange!Visited October 2024Traveled with familyWritten October 5, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
4.0
703 reviews
Excellent
385
Very good
167
Average
35
Poor
44
Terrible
72
DOLLIE h
1 contribution
Sep 2021 • Couples
This was AWFUL service.
Told the wait for drinks was 20 mins. Food was 45. Food came with no drinks. We waited nearly an HOUR after our food arrived for a drink, after asking multiple people where they were. It was nearly impossible to eat our meal in 27 degree sunshine with no drink. We actually ordered another drink whilst we waited for the first, and this drink didn’t come before we had to leave our bay (after being chased twice!). We were only drinking coca cola!
It was far, far too hot to be withholding drinks from people in such hot conditions. When asked if we could just have some tap water, we were declined, and told our drinks wouldn’t be much longer.
I felt extremely uncomfortable, as did my partner, we couldn’t enjoy our golf or our food and both left dehydrated with headaches. This can’t actually be safe for your well-being in such heat!
Big waste of money, and our sunday afternoon, very disappointing. Employ more people to take the drinks to people or allow less guests to enter.
In 2 hours we barely were given 2 drinks of coca cola, had we not chased I don’t think they would’ve come at all.
We would’ve liked to have a refund as we could barely eat our food (which was £40+), but in all honesty we just wanted to GET OUT.
Awful, awful service.
Told the wait for drinks was 20 mins. Food was 45. Food came with no drinks. We waited nearly an HOUR after our food arrived for a drink, after asking multiple people where they were. It was nearly impossible to eat our meal in 27 degree sunshine with no drink. We actually ordered another drink whilst we waited for the first, and this drink didn’t come before we had to leave our bay (after being chased twice!). We were only drinking coca cola!
It was far, far too hot to be withholding drinks from people in such hot conditions. When asked if we could just have some tap water, we were declined, and told our drinks wouldn’t be much longer.
I felt extremely uncomfortable, as did my partner, we couldn’t enjoy our golf or our food and both left dehydrated with headaches. This can’t actually be safe for your well-being in such heat!
Big waste of money, and our sunday afternoon, very disappointing. Employ more people to take the drinks to people or allow less guests to enter.
In 2 hours we barely were given 2 drinks of coca cola, had we not chased I don’t think they would’ve come at all.
We would’ve liked to have a refund as we could barely eat our food (which was £40+), but in all honesty we just wanted to GET OUT.
Awful, awful service.
Written September 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Greg B
3 contributions
Dec 2021 • Family
Could be improved by: 1. Quicker registration / reduced queues ( we waited for 85 minutes). 2.Move queues out of the rain.
3. Don't ask for so much personal data. 4. Cheaper prices. 5. Free booking in advance (the reservation alone is £35 per bay). 6. Drop the need to ' register each ball' (everybody's score in my party was messed up by this). 7. Advise people of busy times via website. 8. Allow more than 5mins to get to your bay if the ball queue is more than 5 mins long. 9. Less queues- I mean one to reserve a bay, one to register your party and get cards, one for the bar/restaurant, an online queue for your bay and (finally) a queue to bet your allocation of golf balls.
The game itself would have been good fun apart from above niggles, especially number 6. Each ball is registered to you, so it shows up on the screen with the relevant score against your name whether you registered it or not. But bizarrely it's not counted unless you'd remembered to drop it into a machine before each shot. We all remembered to do this between 70% and 90 % of the time but as a result all the scores were meaningless.
3. Don't ask for so much personal data. 4. Cheaper prices. 5. Free booking in advance (the reservation alone is £35 per bay). 6. Drop the need to ' register each ball' (everybody's score in my party was messed up by this). 7. Advise people of busy times via website. 8. Allow more than 5mins to get to your bay if the ball queue is more than 5 mins long. 9. Less queues- I mean one to reserve a bay, one to register your party and get cards, one for the bar/restaurant, an online queue for your bay and (finally) a queue to bet your allocation of golf balls.
The game itself would have been good fun apart from above niggles, especially number 6. Each ball is registered to you, so it shows up on the screen with the relevant score against your name whether you registered it or not. But bizarrely it's not counted unless you'd remembered to drop it into a machine before each shot. We all remembered to do this between 70% and 90 % of the time but as a result all the scores were meaningless.
Written December 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
giorgia b
Chertsey, UK54 contributions
Oct 2021 • Couples
Despite booking to skip the queue, you then queue for 20 mins and then there is still no guarantee EVEN AFTER YOU PAY to get in.
Worst still it’s an hour for a drink you order yourself on an app while 6 bar staff pick their noses and look vacant.
So far nearly an hour …. No golf
Worst still it’s an hour for a drink you order yourself on an app while 6 bar staff pick their noses and look vacant.
So far nearly an hour …. No golf
Written October 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
csalkeld
Canterbury, UK23 contributions
Aug 2020 • Friends
As there was a long queue for Topgolf, we decided to go for Footgolf as a staff member informed us this would cut down our wait which was great. All staff we encountered were very helpful/friendly and the Footgolf was fun, however we did think £7pp was a bit steep for what it was...the course was not really maintained and there was a lot of litter around. I think £5 would probably be a better price 😊
Written August 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Linda H
Purley, UK852 contributions
Sep 2020 • Family
We had the best afternoon, felt extremely safe, excellent, efficient and well run.
Plenty of free parking available, covid safety queue and one way system in place as we waited to book our lane. Staff wore their face masks at ALL times with no exceptions very impressed by this and felt totally safe. Lots of hand sanitisers, tables cleaned after each sitting, table service for food and drinks, decent food served to your lane with lots of choices.
Can't praise this activity enough, the best post lockdown establishment I've been to and staff are a true credit, very friendly, helpful and super professional - they can teach some places a thing or two!
Would definitely recommend and will return.
Plenty of free parking available, covid safety queue and one way system in place as we waited to book our lane. Staff wore their face masks at ALL times with no exceptions very impressed by this and felt totally safe. Lots of hand sanitisers, tables cleaned after each sitting, table service for food and drinks, decent food served to your lane with lots of choices.
Can't praise this activity enough, the best post lockdown establishment I've been to and staff are a true credit, very friendly, helpful and super professional - they can teach some places a thing or two!
Would definitely recommend and will return.
Written September 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Laura B
Reading, UK46 contributions
Aug 2020 • Couples
Me and my partner first visited in February and loved it so much we came back with friends the next week and then again after lockdown 3 weekends in row... the only downside is the queuing however, we know the drill now and to be honest the wait seems to be quicker since all the new regulations..
We always come at around 3 or 4pm on a Sunday to catch the sunset, its definitely better at night when the course is lit up! The cosmopolitans are great and the nachos are our fave 😊
We always come at around 3 or 4pm on a Sunday to catch the sunset, its definitely better at night when the course is lit up! The cosmopolitans are great and the nachos are our fave 😊
Written September 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom white
3 contributions
Jul 2021 • Friends
Absolutely awful! The staff were extremely rude, and the company rip you off constantly. We came in and they immediately demanded that we find an adult to accompany us at all times or, as i quote, "get out!" The pure disrespect from the staff we encountered, purely because we were 6 months too young took us all completely by suprise because the completely inept company had little mention of this on their website. The whole thing felt like a massive scam, not only because of the ageist discrimination but also because of the complete and utter lack of clarity on their useless terms and conditions meant to make everyone's lives harder.
They had no mention on their website that the games on the memberships couldnt be transferred between people, and you cant just buy 1 game you have to buy a membership. They force you to pay extra for everything. So in summary, rude, disrespectful staff who think they are above everyone, overpriced scams and we never even got past the reception desk. We travelled expectedly for over an hour to get there with my only three friends, only to end up dossapointed driving back to my house
They had no mention on their website that the games on the memberships couldnt be transferred between people, and you cant just buy 1 game you have to buy a membership. They force you to pay extra for everything. So in summary, rude, disrespectful staff who think they are above everyone, overpriced scams and we never even got past the reception desk. We travelled expectedly for over an hour to get there with my only three friends, only to end up dossapointed driving back to my house
Written July 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hw
Guildford, UK3 contributions
Aug 2021 • Friends
We went to Top Golf today and were greeted well but the place was very busy so we asked how long and they said 2 hours so we after travelling 40 mins went for it anyway. So after queueing for over 3hrs and being served by staff who seemed like they'd rather be elsewhere we finally got to play. The experience was good but over estimating queueing by an hour and the staff made it not worth it after visiting once before and only queuing for 20 mins I'm gutted cause this was the first time some of my friends had visited.
Written August 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elisee18
Greater London, UK77 contributions
Oct 2020 • Friends
I’ll start with the positive, the football golf course was a great size, not crazy long and was glad it closed when it was dark!
Now the bad; due to the fact you cannot book online (which is ridiculous nowadays) there is a HUGE queue outside for the golf. There are not two separate lines for the golf or football golf. After queuing for 20 minuets with little to no movement we decided to enquire if we were in the right place. We were then able to go through as football golf is far far less busy than the golf. However once inside you cannot sit and have a drink if you are part of football golf, you cannot get a table as they are all reserved for golf and you cannot be let back inside once you’ve finished. We went thinking we could relax after but then had to leave and go home as soon as we’d finished.
The whole establishment needs a complete overhaul of how it’s run and booking slots would be a great way to start and stop wasting people’s time.
Now the bad; due to the fact you cannot book online (which is ridiculous nowadays) there is a HUGE queue outside for the golf. There are not two separate lines for the golf or football golf. After queuing for 20 minuets with little to no movement we decided to enquire if we were in the right place. We were then able to go through as football golf is far far less busy than the golf. However once inside you cannot sit and have a drink if you are part of football golf, you cannot get a table as they are all reserved for golf and you cannot be let back inside once you’ve finished. We went thinking we could relax after but then had to leave and go home as soon as we’d finished.
The whole establishment needs a complete overhaul of how it’s run and booking slots would be a great way to start and stop wasting people’s time.
Written October 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John P
Blackwater, UK471 contributions
Feb 2020 • Friends
Came here a week ago and decided to return as it was my birthday and bring my parents along.
Staff all very friendly and it was very efficiently run. We were quickly attended to whilst playing golf to see if we wanted drinks and our order then turned up without a wait.
We decided to stop afterwards for brunch. We all had the cooked breakfast and I have to say it was the best one we have ever had (trust me, I have certainly had a few in my time!). All cooked really well and the portions were far more generous than the menu description indicated, with 2 eggs and a massive delicious sausage.
Definitely would recommend, cracking job
P. S First time for my Dad playing there and he really liked the email he got sent afterwards congratulating him on his score. A really nice touch 👍
Staff all very friendly and it was very efficiently run. We were quickly attended to whilst playing golf to see if we wanted drinks and our order then turned up without a wait.
We decided to stop afterwards for brunch. We all had the cooked breakfast and I have to say it was the best one we have ever had (trust me, I have certainly had a few in my time!). All cooked really well and the portions were far more generous than the menu description indicated, with 2 eggs and a massive delicious sausage.
Definitely would recommend, cracking job
P. S First time for my Dad playing there and he really liked the email he got sent afterwards congratulating him on his score. A really nice touch 👍
Written February 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for such a positive review of our facilities following your recent visit!
We very much look forward to welcoming you and your family back again soon.
Kind regards,
Team Surrey.
Written March 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you come as a single to Topgolf, is it still only 20 balls that you get per hour?
Written November 4, 2023
I believe its up to 6 people. You can book multiple bays if you need to
Written July 3, 2021
Correct above, but there are numerous discounts, for example unpopular times, students, military and emergency services. Outrageous cost to jump queue - as much as 50 pounds. I disagree with one writer above, the food is pretty basic and not cheap. At busy times, service can be a bit slow and haphazard. In one occasion they ran out of cutlery,and I had to eat chili fries with my fingers
Written August 22, 2019
How many balls do you get for a game? How long does a game last on average for 6 adults?
Thanks!
Written April 5, 2018
You get 20 balls per game. It usually takes us about an hour but really up to you how fast or slow you play.
Written April 6, 2018
Yes you can - can get busy though
Written January 17, 2017
I need to find out how far I hit with all my clubs.....
Is there something over at your place that will help with my distances please.
Your in golf
Roger
Written October 19, 2015
It will only tell you the distances if you pot, thats about it. There are number of hole on the driving range that are at set distances, then you have a back net wich is 240 yards away.
Hope this helped
Written October 20, 2015
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