Flame Hill Vineyard
Flame Hill Vineyard
3.5
9:00 AM - 5:30 PM
Monday
10:30 AM - 5:30 PM
Tuesday
10:30 AM - 5:30 PM
Wednesday
10:30 AM - 5:30 PM
Thursday
10:30 AM - 5:30 PM
Friday
10:30 AM - 5:30 PM
Saturday
10:30 AM - 5:30 PM
Sunday
9:00 AM - 5:30 PM
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Duration: < 1 hour
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3.5
109 reviews
Excellent
41
Very good
23
Average
20
Poor
12
Terrible
13

Madeleine B
Brisbane, Queensland, Australia48 contributions
Apr 2021 • Couples
We were excited to discover a winery we hadn't yet visited in the region and Flame Hill does have some lovely wines. The tasting experience was ok, very conservative pours and little about the wine itself that wasn't on the tasting notes. Because the wine was lovely, I bought 6. It's not cheap, starting at $40 a bottle, and to have an extra tasting fee added on top diminished the experience for me. It's the usual custom to have it redeemable on purchase. I think with a little more customer care this could be a really lovely place to visit.
Written April 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Miriam R
Henley Beach, Australia1 contribution
Sep 2020 • Couples
Nice cellar door and nice location. Staff not very well versed on history of property and wines. $10 per tasting which is acceptable as in most places but it would have been good if the price of the tasting was deducted from your purchase as is common practice in a lot of other wineries.
Written September 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Deborah
Sunshine Coast, Australia15 contributions
Jul 2020
I am not wine drinker, and I called in on a whim with my husband, which led to a lovely cheese platter and a glass of wine that I actually enjoyed, so much that I had one tucked under my arm on the way out. Lovely young girl who served me was able to recommend a wine to suit my taste which was a nice surprise. The view was great. The experience was relaxing and I enjoyed it. I will be back. The cheese platter menu was confusing for me, maybe its my age, I don't get out much haha.
Written July 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JulieB992
Gold Coast, Australia146 contributions
Jul 2020
My husband and I went for a wine tasting and lunch. The young girl at the tasting area knew nothing about the wines, gave us a minuite amount of wine to taste in our glass then charged us $6 for up to 6 tastes (which was ok if we had got a taste). Pouring such a small amount in a tasting glass must be a skill! We were not too upset because unfortunately most of the wines were not worth buying. I enjoyed the bubbles but not for $40 per bottle. My pumpkin soup for lunch was great but my husband's beef burger had some artificial pattie on it which was almost inedible. We were so disappointed with these parts of our overall experience which would be so easy to fix. We understand what a tough time its been for the hospitality industry which is why we were out happy to visiting and spending our money.
Written July 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Anne S
Brisbane, Australia42 contributions
Aug 2021 • Friends
I am going to start with the good things about our experience at Flame Hill.
The young man who served us for our wine tasting was very upbeat and reasonably knowledgeable about the wines. He hadn’t been there very long but he knew his wines.
We enjoyed the wines, in fact one friend who doesn’t like Chardonnay was very complimentary about it. The Marsanne was very good. (We only tried the white wines as I can’t drink red).
BUT, when we decided to buy 6 bottles between us, we were each charged $10 tasting fee on top of our purchase! The wine is not cheap (the average bottle is around $40), and all the vineyards we have been to have deducted the price of wine tasting off the amount when you buy wine from them. There is no way in the world that we drank the equivalent of 3/4 bottle of wine and one friend who was driving and stated this right at the beginning had 3 sips!
My main problem with this wine tasting is that there were no signs telling us that the tasting was going to be $10 each, (from what I have read on previous reviews the price is variable) nor were we told at the beginning of the tasting and for 3 sips of wine this is extortionate! Also we bought wine from them. We all said when buying the bottles what we thought about being charged for the tasting. We all paid but it left a bitter taste in our mouths.
My driving friend e-mailed the owner to express her dismay about this but the reply was extremely dismissive.
We all enjoy wine and would like to support the local wineries but in this case we feel ripped off and won’t be going back to Flame Hill Vineyard, nor will our friends who we have told.
This is sad as the wine is good but we don’t like being taken for mugs, hence the 2 star rating.
Written August 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MMlee82
1 contribution
May 2021 • Friends
Do not wAste your time or your money!!
Wish I could give less than one star! Worst "experience" not that you could call it an experience.. we were seated outside poured a choice of 5 mouthfuls of wine with no explanation or description which was followed by the next and so on. The tasting lasted all of 5 minutes and were asked to pay $20 each! Not $10 which they offered to those seated inside, which unfortunately they couldn't accommodate our group size so we were penalised for this fact...Disgusting!!
Written May 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nichi A
2 contributions
Aug 2020
If you are looking for customer service then forget going to Flame Hill Vineyard. Tony the owner is rude and arrogant. We booked a wine tour and lunch for midday. Arrived at midday to be told we'd do our wine tasting first. Then we got to the restaurant to have our lunch and it took an hour to get burgers and chips. We asked for the wine tasting cost to be waived and Tony came to talk to us. He was rude and arrogant and blamed us for not arriving early than midday. Several emails had been sent to Tony and he'd not answered them. Then he told us he doesn't normal do wine tasting for more than 4 but made an exception for us a group of 5 and that he'd learnt his lesson not to make and exception in the future. When we left he was at the door and I asked for at least a discount on the wine tasting which he then reduced from $15 to $10. Wines are nice and we were all going to buy wine, however Tony's behavior and his attitude was awful. We won't return to Flame Hill Vineyard.
Written August 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

King P
1 contribution
May 2021
We had a terrible experience here!! Would never recommend! Poor service, overpriced platters ($226 for 2 small platters and 3 pieces of cheese...it was actually a joke!!) they double booked our accommodation on our hens night, then we were left to scramble to find somewhere to stay so the bride could still enjoy her weekend! The only offer from the owner was a house (barely moved into) where one of us would have to sleep on a couch! Couldn't give us a refund on the day "apparently", then when we contacted for a refund of accommodation costs, owner decided it was our fault and hung up...rude, unprofessional and I still don't know how this business is surviving on such poor service! DO NOT BOOK HERE! So disappointing - if I could give negative stars I would!
Written May 30, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

james
Brisbane, Australia139 contributions
Apr 2021 • Couples
The wine was good. We bought 6 bottles, spent $270 on wine, yet the cellar door still charged an additional $10 fee for tasting.
This is bad practice and will put off return customers.
Standard practice is for a tasting fee to be redeemable on purchase. When I asked about this I just got confused looks from the staff.
The wine is nice, but I would not recommend the experience at Flame Hill cellar door.
Written April 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rosie
3 contributions
Apr 2021 • Friends
Went for a tasting today - $10 charge at cellar door. We asked to sit outside, they said it would be an additional $10 per person for the same tasting. Wine ok but only had the chance to taste 2 wines (when initially told 5 were including in the $10 tasting) and then waiting 15 minutes between wines before leaving due to lack of service. Disappointing as the grounds are beautiful.
Written April 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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