Appreciated Elaine U! Thank you've spent a few minutes on TripAdvisor describe their experience in the Balneario Termas de Tiberio, these details help us identify possible areas for improvement. We are delighted to know that your experience has been the most exceptional, relaxing and we are glad to read that you have enjoyed all the facilities, as all the spaces of the Spa are designed for relaxation and healing water use. We regret to know that the water in the thermal pools was not hot enough, I would like to tell you that the mineral-medicinal waters of the Spa spring from the Tiberio spring at 50ºC and from the four sources each emerges at a different temperature from the spring Of San Agustín or Source of the Kidney where the temperature of emergency is of 26º, Source of the Beauty or of the Stomach the approximate temperature is of 28º, spring of the Lagoon its temperature of emergency is of 22º and finally fountain of Tiberio is the unique Source of deep origin. Emerges at 50 ° C, it is possible that the difference in temperature will not find them hot enough for your taste. We look forward to welcoming you back to our Resort in the future. Sincerely, Director of Customer Relations Balneario de Panticosa.

Hi gdl33110v! Thank you for commenting on your visit to Tiberio Thermal Spa in TripAdvisor, these details help us to detect possible aspects to improve. We deeply regret your dissatisfaction with our Spa and we can only apologize. I would like to tell you that both on our website and in the brochures that are distributed by the Resort and on the internet there is an endless number of photographs of the Thermal Spa of Tiberio. With reference to our staff, most speak several languages, including English and French, we feel we did not request your presence at the same time to make your stay much more pleasant. We look forward to welcoming you back to our Resort in the future. Sincerely, Director of Customer Relations Balneario de Panticosa.