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Volcano Teide Experience

Open today: Closed
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Tours from Volcano Teide Experience tend to sell out - travelers recommend booking in advance!
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  • Excellent50%
  • Very good22%
  • Average8%
  • Poor8%
  • Terrible12%
Travelers talk about
“cable car”(70 reviews)
“in advance”(9 reviews)
About
Closed today
Hours Today: Closed
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Suggested duration: < 1 hour
Contact
Teide National Park, Tenerife, Spain
Website
+34 922 01 04 44
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Reviews (446)
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1 - 10 of 175 reviews
Reviewed 4 days ago via mobile

We had booked a half day excursion to Mt Teide We absolutely loved it!! The terrain is so rugged and beautiful The volcano is a must see

Date of experience: June 2018
Thank jessplymouth
VolcanoLife, Director de Relaciones con Clientes at Volcano Teide Experience, responded to this reviewResponded 3 days ago

Thanks for your feedback!

Reviewed 4 days ago

1. I made an error (wrong date) during reservation, was able to rectify that by myself and they confirmed over the phone when we contacted them. 2. They send the pick-up instruction by email and sms. 3. They were on-time. 4. The guide (very knowledgeable)...More

Date of experience: March 2019
Thank Masudur R
VolcanoLife, Director de Relaciones con Clientes at Volcano Teide Experience, responded to this reviewResponded 3 days ago

Hello, thank you very much for your comments. Each member of our team works hard so that the people who visit us enjoy the activities. Best regards.

Reviewed 2 weeks ago via mobile

Don't expect to go on this trip, even with an email confirmation. I received an email confirmation and then an email saying they didn't have enough permits. I waited a week while they claimed they were "trying to get the permits." It wasn't until the...More

Date of experience: March 2019
Thank GMC19446
VolcanoLife, Director de Relaciones con Clientes at Volcano Teide Experience, responded to this reviewResponded 1 week ago

Hello, the availability of permits is very limited. We hope that on another occasion you can enjoy the activity. Regards

Reviewed 2 weeks ago via mobile

The cable car to the top of volcano teide in the early morning was quite magical. The early sun gave the volcanic view extra colour and depth, and at the viewpoints you felt like you were on top of the world.the air is very thin...More

Date of experience: February 2019
Thank Garden_Design_By_JC
VolcanoLife, Director de Relaciones con Clientes at Volcano Teide Experience, responded to this reviewResponded 1 week ago

Thanks for your feedback!

Reviewed 2 weeks ago via mobile

What an incredible day. I must do when in Tenerife. Was picked up from the local area my minibus and started out on out journey to the National Park and the cable car up Mt Teide. Our guide was very knowledgeable of the history of...More

Date of experience: February 2019
Thank Y5095JNsarahm
VolcanoLife, Director de Relaciones con Clientes at Volcano Teide Experience, responded to this reviewResponded 1 week ago

Thanks for your feedback!

Reviewed February 12, 2019

I had heard from people who had bee to Tenerife and said this was a must and I have to agree. We did not have to queue long fir tickets and we had an a located time. The tickets were not cheap €27 but we'll...More

Date of experience: January 2019
Thank Onionken
VolcanoLife, Director de Relaciones con Clientes at Volcano Teide Experience, responded to this reviewResponded February 13, 2019

Thanks for your feedback!

Reviewed February 5, 2019 via mobile

I booked this trip called the Teide Experience via the TUI rep in hotel and have to say I really enjoyed it First thing to say if you book via holiday rep particularly TUI they have there options basic no frills lunch or cable car,...More

Date of experience: January 2019
Thank Conor01
VolcanoLife, Director de Relaciones con Clientes at Volcano Teide Experience, responded to this reviewResponded February 5, 2019

Thanks for your feedback!

Reviewed February 4, 2019 via mobile

We took the Volcano Teide Experience trip with cable car from Santa Cruz. We bought the tickets from the tourist office in Santa Cruz at the Playa de España and were advised the trip would be from 11-16. We met the guide at the appointed...More

Date of experience: February 2019
Thank 927jilld
VolcanoLife, Director de Relaciones con Clientes at Volcano Teide Experience, responded to this reviewResponded February 5, 2019

Hello, thanks for your feedback and comments that help us improve our activities.

Reviewed February 2, 2019 via mobile

I booked a tour to Teide's pic by my phone to go theres on Feb 02. At the reservation's moment, came terms and conditions saying if I need to cancel, I can do that at the day of the activity and I will be able...More

Date of experience: February 2019
Thank Tati G
VolcanoLife, Director de Relaciones con Clientes at Volcano Teide Experience, responded to this reviewResponded February 5, 2019

Hello, we have already contacted you on this subject. We feel the inconveniences caused and we hope that the solution at least compensates your experience. Regards

Reviewed January 28, 2019 via mobile

We booked a trip with the company Volcano Teide Experience. The trip included a guide, cable car and access by special permit to hike to the peak. The problem was that the guide struggled with English and we received very little information about “secrets to...More

Date of experience: January 2019
Thank 546andyl
VolcanoLife, Director de Relaciones con Clientes at Volcano Teide Experience, responded to this reviewResponded February 5, 2019

Hello, we have already contacted you on this subject. We feel the inconveniences caused and we hope that the solution at least compensates your experience. Regards

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Questions & Answers
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JulesOHara
August 3, 2017|
Answer
Response from judithdordas | Property representative |
Hi, Sorry about the late answer. If your tour includes watching the sunset up Mt. Teide we highly recommend warm clothes as temperatures at that hour of the day might drop considerably. I hope you enjoy your tour. See you... More
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W-9
July 1, 2017|
AnswerShow all 2 answers
Response from judithdordas | Property representative |
Hi, Our cabins have a maximum capacity of 44 people but we never board more than 35 for our customers to be more comfortable. On our website you will find information on the upper station trails (lenght, difficulty, time... More
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